Hemet Auto Air & Repair

Rocky J

★☆☆☆☆

a year ago

I went on my only day off to get my girlfriend’s car Freon recharged, and an oil change. I payed almost $300 for services. This establishment charges an additional $120 per hour “labor cost”on top of what it cost for the service. So you can imagine how disappointed I was when I went to turn the A.C on in the car and it was still blowing hot. I had called the next morning to inform them about this issue and they said to bring it in so they can check it out. However, when I brought it in a couple hours later they had told me and my girlfriend that they are not likely able to check the car today and have to bring the car in the next morning. Then the man working the office told me that there may be a bigger issue and that they couldn’t see it before. So my girlfriend asked him if all the money we spent the previous day was a waste? He just kept walking around the question and started treating my girlfriend extremely rude. So I had enough being scammed, and grabbed our keys and took it to a different mechanic. So thankful to have got out of there in time before they continued to scam me out of my hard earned money. DO NOT TRUST THESE PEOPLE!!!

Jamie Garcia

★★★★★

a year ago

It’s such an amazing thing to find a place that is honest these days. Mark and his service team here are absolutely amazing!!! Everyone is so friendly and helpful and knowledgeable. They go over and beyond and their customer service is exceptional. I highly recommend to anyone needing anything done with their car to come here and I will continue to come here for all my car needs. Thank you so much.

Julie mederos

★☆☆☆☆

a year ago

I took my car to get the AC fixed. I asked to charge my freon and an oil change. When I get my car back it blew cold air for the drive back home but after I got into to drive again it only blew hot air. I called the shop and the man on the phone told me to come in so they can take a look at it. When I get there the man at the desk said he can’t grantee they can see it. Very disorganized as the man on the phone had previously told me to bring it in, should’ve told me on the phone they couldn’t see it. To make it worse the man at the desk was not making any sense at all. Talking about how the Freon and oil mix. He said there could be a leak which I feel should’ve been disclosed as a possibility when the car was picked up. Very big lack of communication and honestly. He said he would need to check it again and essentially I would pay to charge the Freon again. When I asked him if the previous charge was a waste of money he kept avoiding. I feel like if I had paid almost 300 to get my car repaired they should’ve taken a look at it when I got there. I left and took it to a different mechanic who popped my hood and told me the issue with my AC under 5 minutes something this place could’ve done if they had taken a look. The other mechanic fixed it in less than 2 hours and charge way cheaper. If you want a good mechanic and not a scammer trash place like this go to AUTO Performance Lube. Omar there is great and so much more helpful. This place was open Sundays that’s why I brought it but your better off waiting until Monday to go elsewhere.

Jesus Torres

★☆☆☆☆

a year ago

Went to this place to get my ac serviced. Due to the 4 star reviews, I thought it was a reputable place. Unfortunately, this shop is exactly the type of shop that makes it hard to trust small auto repair shops. They don't due their due diligence when diagnosing. They changed me for recharging the ac, and not 1 mile down the road, the ac compressor stopped engaging. When I went back to have them fix their mistake, then they wanted to take a look , with out mentioning the additional charge, and started talking about a possible wiring problem . Word to the wise, avoid this shop for your ac repairs and services.

Larry Smith

★★★★★

Edited 2 years ago

This is my first time here and they were professional and fast. I definitely will be back. They worked with me to get my air conditioner fix and at the right price

D Nelson

★★★★★

10 months ago

We were traveling from San Diego to Lake Havasu in our 2002 Ford F250 when the A/C started blowing hot air and began to smell like burning rubber. It was Thursday at 3:30pm when I called asking if they could take a look at it. They quickly diagnosed the problem and quickly went to work. They even stayed late to make sure we could get back on the road that day. We have been having problems with the A/C and even had the condenser replaced 2 years ago. For the first time in a LONG TIME our truck finally blows ice cold air! We couldn't be happier with the results and the price was on point! Great group!

Erica Jansen

★★★★★

a year ago

On Saturday March 1, 2025 we took in our 2010 Yaris. We dropped it off for a diagnostic and repairs. We picked it up on Sunday and we couldn't be happier! We highly recommend this auto repair shop. The staff was professional, thorough and honest. The price was reasonable and our car is fixed! Thank you very much!

Alejandro Chavez

★★★★★

8 months ago

Very professional place. Armando was professional and kept me informed throughout the whole time I was there. The AC on my Honda wasn't blowing cold and they got it blowing cold now for this summer heat. Would recommend

James Moore

★★★★★

7 months ago

I had a great experience customer service was excellent the work was done in a timely manner and was updated during the process and my AC unit is blow cool again

Eric Cassar (Aardwolf3000)

★★★★★

7 months ago

Stopped cuz the other guy needed a day, and I'm on a tight schedule. Happened to stop in at the right time Fixed A/C within the hour and got me back on the road. Free post inspection. Highly recommended

marcus kelly

★☆☆☆☆

a year ago

I wish I could give less than one star to this place I came in to get my AC repaired They told me my AC was fixed and that my power steering pump was out They replaced my power steering pump I came to pick up the car and it was still making the same noise Then they told me that it was the AC compressor that was bad while doing the repair they cut off the high pressure line for the power steering pump because they said their tech couldn't get it off turns out they had some unlicensed apprentice working on my car They charged me an extra $200 for the line and the pump when the pump wasn't bad at all The car still leaking 7 months later I went in to try to get it fixed and they wanted to charge me another $300 to get the car to stop leaking power steering fluid there was never anything wrong with my power steering They messed it up and refused to fix it never go to this place Tell your friends don't go to this place I'm going to tell everybody I know to never ever go to this place Nothing but a rip off Right now they wanted to replace an entire hose for the fitting that they messed up complete shysters..... Oy vey

Anlonxx

★★☆☆☆

7 months ago

I called them on Wednesday to see if they can replace splash guards on a 2017 Nissan Altima and the cost of it, and they left me on hold for ten minutes then randomly hung up on me. I could’ve just drove over there and asked after that happened, but I didn’t want to do that considering they put me on hold for ten minutes. What if they leave me on heard when I go in to ask? So, I didn’t want to go through that hassle and didn’t bother going in.

Ryan Berg

★★★★★

9 months ago

My car blew a coolant hose/flange in the mountains and I had it towed here. They looked into it quickly and confirmed the issue, and were able to repair it the next day so I could make the long drive home. Great communication, excellent service, friendly and respectful. A+ thank you.

michael cortez

★★★★★

2 years ago

Came in Saturday morning as a walk and was greeted by Alex. And he checked me in an was very informative. On how everything works. He was transparent with wait times and when they diagnosed my vehicle (2014 Chevy Silverado). I ended up having a bad condenser they were more then happy to show me where the leak was and teach me on how they would fix it. Max was the mechanic that worked on my vehicle. And he was very patient with me answered all my questions. And is very articulate with the way he fixes trucks. Even though it did take longer than expected Max would rather take a little longer on your vehicle to fix it right the first time then have a recall. All in all great shop to come and fix your air conditioner on your vehicle. Honestly if I could give them a 10 star view I most definitely would have.

Mr ortega

★★★★★

5 months ago

Stoped at Auto Air & Repair and it was a relief. My check engine light had popped up, and Armondo there resolved the issue with impressive speed—literally right away! The customer service was excellent, making the whole unexpected stop pleasant and stress-free. He clearly explained the problem, fixed it fast, and had me back on the road in no time.

Sarah Roberts

★★★★★

5 months ago

I have been having problems with my 2016 Lexus for a while. The car jerks right when I turn it on and put it into gear. I have taken it to many shops, but they couldn’t figure out why my car was doing that. A friend of mine recommended Hemet auto air and repair. I was a little skeptical at first because I had already spent so much money on it. I was so glad I did. Not only did they fix the problem. But they were fast and very professional. Mark, the manager was amazing. Thank you guys. This will be my go to mechanic shop from now on.

Marcus Kelly

★☆☆☆☆

a year ago

These guys tried to rip me off didn't try these guys ripped me off told me my AC was working fine and that my power steering pump needed to be replaced They cut my high pressure line replace the power steering pump charged me for both once I got the car back it was still making the same noise then they told me it was the AC compressor returned my car it was still making noise I took it there twice to get it fixed I just took it there this weekend and they wanted to charge me another $300 to get my car to stop leaking My car never leaked power steering fluid before I took it there they're trying to get me for over $900 for a power steering pump that didn't need to be replaced Then the tech was over there revving my engine revving it and revving it and revving it until the check engine light came on didn't say anything when they gave me the car back and all of a sudden the car is misfiring I had to take it down to AutoZone get some fuel injector cleaner and clean out my plugs just to get the check engine light to go off They never mentioned it and when I brought it up to him this morning they said oh it was doing that already and now the owner is trying to be a smartenheimer and talk smack nobody should take your car there No god-fearing man should act like this and run a business this way...... Nothing was wrong with my power steering pump I repeat nothing was wrong with it these shysters charged me over $600 for the most power steering pump and cut my line because they couldn't get a simple line off of the car The car looked brand new when I took it to them and now from the pictures you can see what it looks like now Then they told me that they weren't going to warranty any part of the power steering pump because it's been too long these guys will screw you over and laugh about it and go on the internet and try to make you look like the bad guy.....