O'Reilly Auto Parts

Shauntelle K.

★★★★★

6 months ago

I had a bad battery. .. They installed the new one for free. ..

Willie S

★★★★★

7 months ago

Love this store!! Very helpful and great service!! I will be back!

John Millard

★★★★☆

9 months ago

Friendly staff. Had the parts I needed exchanges are done quickly. Great little auto parts store.

Kevin Daravong

★★★★★

10 months ago

Great Customer service from store employee Daniel over the phone well manner and helpful he answer all the right questions and details that was given and explained.

kr w

★☆☆☆☆

a year ago

I went into the store In the morning when there were nine employees in there, (I figured this out because there was only one other customer in the store besides me and he was at the counter being helped) One cashier helping a customer and three employees in the back stocking, moving back and forth from aisle to aisle right in front of me; I'm standing at the counter and no one acknowledged my existence, Not even the cashier helping the other customer so I walked out! I couldn't believe it!! the other employees kept coming back and forth right in front of me, didn't say hello, didn't say someone will be right with you or anything! One of them was complaining about a phone call that she got from her boss and he was mad at her, etc employment drama was more important than me, the customer!! I should have posted sooner but I've been moving AND I just couldn't wrap my head around the treatment I got, especially being a new store!! 👎

Alejandro Dionicio

★★★★★

7 months ago

Everyone in this particular store go out their way to make sure you are satisfied with any questions you have. Thank you.

Joan

★★★★★

2 years ago

Excellent customer service. Daniel was awesome. I needed a new battery, he checked it out and made sure nothing else was wrong. He also installed it for me. This will definitely be our new auto parts shop. Thanks again Daniel!

E Yac

★★★★★

8 months ago

Service better than auto zone. Cleaner looking store. Had part I needed, person working helping me with what I needed actually new something about automotive and not just a cashier.

Ana Ramirez

★★★★★

a year ago

I went in this O’Reilly cause I checked my oil and it was very low. I went in there Andrew automatically said hi and asked me how can I helped you, I told him my oil is and make and model or my car. He gave me options on what I could get. He asked me all the right questions and he was such a gentleman I asked him if he could help me put it in my car and he did omg. He was so amazing I will be coming back to this location cause customer services is on the spot. Thank you Andrew. He is amazing guys. I am glad to see guys like this. Thanks again.

Sheron Bridge

★★★★★

10 months ago

This is written for my friend who doesn't do reviews....He went into the store for a part. Eric was extremely helpful and kind. Customer service you rarely receive these days. Not just a good employee but a excellent employee! The Man in the Elantra says Thank you Eric!

Rosanne Seehoffer

★★★★★

8 months ago

Cynthia is awesome! Had a radiator size issue. She was patient and knowledgeable. Thank you Cynthia you made our day!!

David Mead

★★★★★

6 months ago

KAREN is the most helpful person I have ever met in the auto parts industry, she will go out of her way to make sure that you get the right part that you need. THANK YOU KAREN!!!

Elizabeth B.

★★★★★

Edited a year ago

Very nice store! Eric, office Manager I believe his title, was very helpful, polite, professional, knowledgeable and clean cut! I would highly recommend this O'Reilly store and Eric! Again, Eric, the store manager, saved the day for me! I had battery issues, Eric offered to help clean the connections and made sure my car started. Peace of mind knowing that I have such a kind, polite and professional young man that really cares about customer service. Thank you Eric!

Robert Smith

★★★★★

3 weeks ago

Quick and friendly, looked up what I needed and confirmed on screen then even ran down the isle and grabbed it for me. Good job Daniel keep it up!

Russell

★★★★★

a month ago

Karen helped me out and she was the definition of what customer service should be like. Helped me with all my problems and then some. She was so nice! Thank you Karen! Godspeed on your vacation!😂👍

Jasmine Guzman

★★★★★

a month ago

Karen is an angel! Had a bad battery and Karen was able to replace it and even offered an upgrade that would help persevere my battery life which I gladly accepted because her knowledge on it was very helpful and knowledgeable! She’s a very smart and very sweet woman and I hope she gets a raise because she deserves it! Thank you Karen! You have made my experience at O’Reillys very special!

Alice Aguilar

★★★★★

3 weeks ago

Oreillys on Sanderson in Hemet is 1,000% better than the one on Florida. There’s a very nice lady there (she has an east coast accent) who really knows all about automotive stuff. It’s actually impressive how much she knows. She is super helpful. She makes sure, whatever part you’re looking for is the correct one for your car.