Brake Masters

Marcry

★★★☆☆

a year ago

Service was okay, could not find why my vehicle squeaks, when stopped. Did not know, original owners Kevin and Amber moved out of state. They will truly be missed. Will not return, in the near future...

Chardonnay Blue

★★★★★

a year ago

Customer service was on point. They don't try to sell you services that are unnecessary. They're honest, quick, and efficient. Prices aren't crazy and they're upfront from the beginning. Abraham, Sergio and the crew did a great job and I won't be going anywhere else for brake services! 10 out 10 recommend these guys!

A. Chavez

★★★★★

5 months ago

Great customer service. Fast service at great prices ✌️

Paul Nunez

★☆☆☆☆

7 months ago

Beware of hidden prices that are not displayed. Will not do service unless they get the extra service, more money. Definitely not like the old owners don't recommended

Selena Sanchez

★★★★★

a year ago

100/10 customer service, came in to get an oil change and they were able to also change out my brakes for me. Everyone here always greets you with a smile and I appreciate that they let you know what is going on every step of the way. It can be nerve racking to go to a mechanic as a woman because often times they will upsell you or make you feel dumb. That never happens here, they are very patient in explaining this and always keep their prices fair.

April Valencia

★☆☆☆☆

Edited 2 years ago

Update, 12/30/2023 Hemet Brake Masters ripped me off. Here are pictures of the brake pads they put on my car. I brought Napa ceramic brake pads and still have my receipt. They kept the $80 brakes pads and put their cheap brand on my front brakes. I've gone to them for years from my experiences with Fontana Brake Masters being honest and dependable to this Hemet locaton shop now shady and totally dishonest work Practices on its loyal customers. Now I know why they have a shop you can not see them working on your car. They actually kept my expensive ceramic brake pads and the number on these cheap pads are theirs. They stole my pads! Who thinks that date on receipt of purchase from Napa receipt code on the same day installation on Brake Masters installation matches. Then the number off their pad still on brakes removed from another Legitimate professional mechanic shop telling me to take pictures and go to court. Women barrow money and go anywhere but here. If they do this to old ladies, you surely will be ripped off! Below was my past review on this shop when I could visibly see them work on my car. I have to keep all my receipts for taxes on my parts and all maintenance for my records. I'm Uber/Lyft driver deciding to take them to court with all my gig maintenance receipts. I would never recommend this auto shop or brake shop to anyone. Even if you're in a pinch, go to Discount Tires an honest shop. All their work is in the open to where you can see the work being done. My past review below: I'm so sorry if you've been ripped off. Below was my honest review from their open old shop! This closed shop is where they can get away with dishonest work. DO NOT GET BRAKES HERE! Look, I'm a Lyft driver, n getting my brakes done is the most important maintenance on my vehicle. I've had many places but none compare to the great service n maintenance I received here. More importantly, no one beats the great prices. The safety of my passengers means a lot. Thank you for checking my breaks. The cash tip was because honest shops are very hard to find. Happy holidays plz..stay safe n I'm a fixed customer bringing you more customers. God bless you all, n thank you. From Praying Lady.

shiloh lindahl

★★★★★

a year ago

I’ve been with brake masters for years, I love the service, honesty and quality work. They never tried to sell more to get a buck but were honest if your vehicle needed some other kind of service and they are highly recommended with in the community by other businesses. So I was very nervous when I found out new owners took over, not to be skeptical but when you spend year’s developing a relationship it can be hard to redevelop that trust. I will say the new owners still provided great service at a good price and no extra you need this or that. As someone who really likes to develop relationships with businesses who take care of my vehicles I appreciate that and you will continue to have my business, thank you!

WILLIAM THE CONQUEROR

★★★★★

5 years ago

Great prices. Got my front brakes done for half the price of Les Schwab very friendly receptionist & mechanics will definitely be back when I need more work done

Byron Ultimateia

★★★★★

a year ago

Had a great experience here for my VW TDI manual. All rotors and pads replaced and everything feels great. Thanks all around but especially Eric for helping me out after the job was done and I still had weird sounds after driving for a few days. I would recommend this place after my experience.

Todd 'n Charlotte Peel

★☆☆☆☆

4 months ago

Just got charged $50 labor charge added to my oil change to remove and replace the standard one skid plate on my truck. I will not be returning.

Squeeze Benz

★★★★★

4 months ago

Came here since owner shift and they have been really good not too busy and when they are their quick highly recommended

Melissa Baiza

★★★★★

7 months ago

I went in today for a noise. They gladly inspected my vehicle and thoroughly inspected my brakes. They let me know my brakes still had enough pad to keep me safe on the road and went over a few other issues that might be under dealer warranty. I just wanted to say thank you for being honest and I am DEFINITELY using your service for brakes when needed! I listened to the convos with other customers, and i am pleasantly surprised at their professionalism and efforts to explain any issues. Definitely give these guys a try!

Rachel Terry

★★★★★

4 months ago

Erik was extremely helpful. He went above and beyond to make sure I wasn’t wasting my money. I definitely recommend this shop and will be back for any other repairs!

Theresa Admire

★★★★★

4 months ago

Got my car aligned and waited for it to be done. It was done very quickly and also received suggestions for preventative maintenance which was very helpful, such as condition of the brakes, brake fluid, and air filters. Very trustworthy, I will definitely be back in the future.

Scott Weaver

★★★★★

a year ago

Friendly people very knowledgeable. Very nice clean shop. Got the work done fairly quick. Wasn't used to the price but it is what it is. My truck is very good. The work seems to be done really nice

Hazel951

★★★★★

4 months ago

Our family has been going since the new owner took ownership on the corner of the auto center. They have been very reliable, honest and helpful. I like that they inspect my cars and provide recommendations for continued service without being too pushy. We have spent a couple to a few thousand dollars on repairs or oil changes with them and will be coming back soon for some rotor changes. We also like the reasonable prices that are comparable with other places but not overpriced.

Bbygurl Xo

★★★★★

2 months ago

I had an outstanding experience at this brake master shop. The customer service was excellent, the pricing was very affordable, and they took care of everything the same day. They guided me through the entire process, showed me both the old parts and the new parts that were replaced, and communicated clearly every step of the way. I really appreciated the transparency and professionalism. Highly recommend!