About Business
Residents of Provo, UT, Provo have long trusted Honest 1 Auto Care for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Brake shop, Car inspection station or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.6/5 rating with 621 reviews. Throughout Provo, and particularly in Provo, UT, Honest 1 Auto Care is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Honest 1 Auto Care for any Car Repair inquiries or to schedule a visit to their Provo, UT facility.
Google Reviews
Logan Anderson
★★★★★
6 months ago
They were very helpful in diagnosing and explaining the condition of my car! They were informative but not trying to sell my on unneeded services. I’ll be coming here again!
Tina Sanderson
★★★★★
9 months ago
I took in my 2011 Tacoma for a pre-trip check. When I got the report, I felt confident my truck was ready for the trip, as well as driving around locally. The mechanic indicated my brake pads were good, my fluids were topped off, and my tires still had sufficient wear. In the past, my husband would maintain the truck and check such items. As he passed away a few months ago, having a local business that can assure me the truck is ready for my road trip has eased my mind.
Amanda Shepherd Smith
★★★★★
8 years ago
Several years ago, I bought my dream car- a (used) red Pontiac Grand Prix. I love that car and I want only the best service for it (which, as a used car, it definitely needs from time to time). I have been coming to Honest-1 for several years, and have a good experience with them every single time. They fix whatever needs to be taken care of, and it stays fixed. I value doing business with people who are straightforward and easy to work with, and these guys definitely are. They're knowledgable and competent, and they're good at explaining things and helping me understand my car better, which I appreciate. Kris is awesome- she always works with me and always takes the time to answer all my questions. She seems to really care about my car and I but not just because of our business, which I appreciate. I feel that I can trust Honest-1 and this is why I always recommend Honest-1 to anyone who needs car service.
Ben Beck
★★★★★
11 months ago
I'm usually hesitant to try a new auto shop, because I don't know if I can trust them to do a good job and be honest. My normal shop I use wasn't servicing vehicles the other day so I tried out this one and they were superb. The lady at the front desk (I think her name was Kris) was super helpful, knew her stuff, was friendly, and made me have even more confidence in this shop. I'm going to start using Honest 1 (goofy name, I know) from here on out.
Kolt Bundy
★
☆☆☆☆
Edited 7 months ago
Great techs but the old pushy salesman at the front desk pressuring my wife into getting a diagnostic test where they charge you $140 for a minimum hour when they only take 15 minutes to confirm what auto zone told you doesn’t seem very honest. There are so many places that don’t charge for a diagnostic test when you use their services and Honest1 would be more honest if they did it in 15min or 30min increments instead of an hour minimum. Edit: My wife is not pleased that her AC suddenly stopped working after your diagnostic scam on the engine.
Nate Larsen
★★★★★
3 months ago
They took care of a sensor replacement. I felt they did a great job. Everything seems to be working great. Highly recommended.
Anna Demharter
★★★★★
11 months ago
I love this place! I went in to get a last minute oil change and they were able to fit me in. They had everything prepared when I got there, and took my car back immediately to start working on it. I really liked that they did not pressure me to do anything else to my car, however they did give me a list of things they noticed may need attention, and a quote on how much it would cost, which was very helpful. Bob and his wife (I didn’t catch her name) seem like very kind, very honest people, which is nice because I am not very comfortable with car maintenance stuff as I don’t know anything about cars. But I felt very comfortable with them and trusted they would do what was best for my car. AND they have complimentary drinks while you wait! How awesome is that!
mayatudo
★★★★★
9 months ago
The services provided were good. Very friendly staff and nice waiting room. They are knowledgeable and took the time to explain what they have found and what they can do to help. They took the time to complete the emissions inspection and the timing was reasonable. They inspected other items as well as part of the test. I am glad they take the time to ensure everything is OK with the car.
Tanner Wahlquist
★★★★★
a month ago
Very nice, not pushy at all. Were fast with getting me in and getting my car serviced. Reasonable prices
Amy Pettitt
★★★★★
2 months ago
We had some major car trouble recently and these people were the best to solve the problem. Very understanding and proactive in doing their job efficiently and amiably.
Peter Casares
★
☆☆☆☆
5 months ago
Incredibly rude guy at the front that was extremely condescending. he needs to fix his attitude and get it together. They messed up my transmission by putting in the wrong fluid. I took it to another shop after they worked on it and they were able to fix the shifting. I paid $1500 only to pay another shop $500 to fix the transmission. Horrible.
David Perego
★★★★★
a month ago
Very kind and helpful staff. Setting up an appointment was quick and easy. I couldn’t recommend a pre purchase inspection more from them!
Andres Balas
★★★★★
6 months ago
Before I start this review, I want to make it clear that I have no connection with anyone at this shop this was my very first time going to them. I hope that adds weight to my perspective and helps you decide whether to use this auto shop. About three months ago, a strange issue came up with my 2018 Audi S4 3.0 Turbo. Long story short it needed a whole new engine. I shopped around, and the quotes ranged from $20,000 to $34,000. Crazy, I know. After looking at reviews from multiple shops and narrowing down my options, I decided to go with Honest-1 Auto since they were close to home and had good online reviews. And I’m glad I did. From the start, they knew I was dealing with an extended warranty, and given the cost of the project, we both knew it was going to be a tough fight. No warranty company wants to pay out that kind of money on a car that’s only a year into ownership, right? But Honest-1 Auto treated my situation like it was their own car. They literally fought with the warranty company to get the most out of my coverage and reduce my out-of-pocket costs. I’ve never seen another shop go to bat for a customer like that, and it’s truly commendable. Their communication and timing of completion was also accurate and excellent. They kept me updated regularly via text not every day (which made sense for such a big project), but often enough that I always knew what was happening. Special kudos to Bob, his customer service skills are outstanding, and he’s incredibly knowledgeable about all types of vehicles. I finally have my car back, and I couldn’t be happier. I’m truly thankful to have found Honest-1 Auto, and I highly recommend them .
Aubrey Ekins
★★★★
☆
6 months ago
My check engine light came on, so I took my car in to be diagnosed on a Friday morning. By noon they had found the problem and by the end of the work day they had fixed the problem. The check engine light is off now and I do feel like my car runs better. They were easy to get ahold of and communicate with. They treated me kindly.
Ekela Sokimi
★★★★★
a month ago
I want to thank you Bob for being honest with me on what I needed to fix first on my car. We worked on what was affordable for me to buy and fix first. From that phase, i am able to buy parts one by one and have it reinstalled.
Kate Emerson
★★★★★
2 months ago
My car had an oil leak for over a year that other shops couldn’t find or repair and Honest-1 found it on their first time taking a look at my car. It was a significant leak and they were able to repair it so that my car can continue to run better, longer!
Gavin Skousen
★★★★★
2 months ago
Excellent service, great communication, and a pleasant and clean waiting area with free Wifi. Thank you to Chris, Bob, and the whole team at Honest1 Auto Care for always being helpful and taking great care of our vehicles!
Arlana Hahne
★★★★★
4 months ago
They replaced our Alternator in a 2011 Ford Fusion. My brother and son dropped off the car. I was only there to pick it up. I did call and ask questions before we had them fix it. They were very helpful and friendly. Their communication was great! They had the car done when they said they would, in fact a little sooner.
David Tait
★★★★★
2 months ago
The name is accurate. I have found an honest mechanic to take care of my daughter‘s car while she is at school. They take the time to talk you through what’s going on with your car, they aren’t pushy on sales, they work with you to find the best solution. Highly recommend!
Jeremiah Nielson
★★★★★
5 months ago
When we moved here from out of state, where we had a mechanic we trusted, I was concerned we would not such good luck here. My dad recommended Honest-1. When I picked up our car after maintenance work, I had a wonderful conversation with the owner and his wife and I already feel like our vehicles will be in good hands. What a relief.
