Reviews
Lily Gamboa
★★★★★ a week ago
Amy Smith
When you come here to buy a new car, see George Sandoval for excellent, professional service. This man is very knowledgeable, insightful, and kind. Thanks George!!!!
★★★★★ a week ago
Dave Wichman
Had a great experience with Angel and Bernie. They helped me choose an Explorer ST. This SUV is awesome with tons of power and lots of comfort features.
★★★★★ 2 weeks ago
B. C. Shirley
To damn expensive. Before they even start your repair there is a Inspection Fee of 85.00 which took about an hour to complete. Then your told what they recommend be done beside what you are there for in the first place. The part cost for what I was there for was 95.00. Without any of there suggested repairs the Labor cost was over 360.00 dollars. I was there at 7:30 and out at 9:30.
★☆☆☆☆ 2 weeks ago
LaCol19
I recently purchased a used F-150 from Hopkins Ford and I am EXTREMELY SATISFIED! I called the dealership and asked for Arturo (because of so many great reviews about him). He immediately answered all of my questions, was extremely responsive and helpful. I showed up a few hours later, the truck was cleaned up parked out front ready to go. I spent less than 40 minutes at the dealership. I had some questions after the sale and Arturo was again, very responsive and helpful! Thanks again Arturo and Hopkins Ford for a great experience.
★★★★★ 2 weeks ago
Deandra Carbone
We recently purchased a 2024 Ford F-150 from Hopkins Ford in Elgin and had an excellent experience from start to finish. Our salesman, Arturo, worked with us to help us buy the vehicle we wanted as opposed to just trying to “make the sale”. He took the time to answer all of our questions and made sure we were completely comfortable with our decisions. Arturo’s knowledge and patience made the car buying process low pressure and stress-free. We truly felt valued and well taken care of by not only Arturo but the entire sales and financing team that assisted us. If you’re in the market for a new vehicle, we highly recommend visiting Hopkins Ford.
★★★★★ 3 weeks ago
Deja C
Bought my first car here. No credit/no co-signer. Didn’t get to view the lot. I was 18 & was given a car 10+ years old because “that’s what the bank would approve”. APR was set at 25%. I went back the next day and tried to back out. The son who sold me the car, Hopkins… just got me out the door and wouldn’t deal with me the next day. I paid my down payment in cash. I left & seen over 10 bad reviews. I wish I would’ve looked before making the purchase.
★☆☆☆☆ 3 weeks ago
Thomas von Schaumburg
Your Service Dept staff is the best. They were very professional and caring to fix my issues.
★★★★★ 3 weeks ago
Mary Ann McAfee
It was a good experience..Very quick and efficient...
★★★★★ a month ago
Robbie Koper
I had an excellent experience at Hopkins Ford of Elgin. This was my first car purchase and I got to work with Arturo. Arturo was amazing. He was truly passionate about helping customers find the best vehicle for them. He treats customers like family and truly loved to see how excited I was when purchasing my vehicle. I couldn’t have asked for a better experience with Arturo and Hopkins Ford. I highly recommend you ask for Arturo when making a trip to Hopkins Ford of Elgin!
★★★★★ a month ago
Roberto Galvan
★★★★★ a month ago
Marcelino Gonzalez, II
Keep up the great work ladies and gentlemen.
★★★★★ a month ago
Douglas Miller Sr.
Great experience with quick lane service. Faster than the estimated time. Glad to have a reliable service center.
★★★★★ a month ago
Jeff Porzelt
If I could give zero stars I would. I spoke with Angel about buying a car offered sticker price and would pay the freight. We agreed, and then they sold the vehicle without so much as a phone call to inform me. So if you like these kind of business practices then go to this dealership.
★☆☆☆☆ a month ago
Colette Melchiorre
The Ford dealership in Elgin was absolutely amazing. Kudos to them. Awesome awesome awesome Bernie was amazing. Angell was amazing the finance manager amazing all your sales men around Amazing.
★★★★★ a month ago
Angel
December 21 I buy ford escape 2022 with the seller Jorge. The seller no honest because no tell me that car only had one key and no owner manual, only I know after I sign contract, too he tell me that I lie for get other key. now I am thinking maybe the car it is not good too.
★☆☆☆☆ a month ago
Emanuel Tibu
Great service
★★★★★ a month ago