Reviews
John Redding
I took my car in to the Elgin, Illinois shop to have my oil changed. The staff were polite and efficient and I left with a positive attitude about the shop. The next time I took my car in to get the oil changed I ended up at a shop near my work as it was more convenient when I received the notification that it was due. That mechanic ended up having to keep my car for three days while he waited for a new oil cap unit since the oil filter had fallen apart the result of it not being changed when I was at Valvoline according to the second mechanic. When I presented this information to Christopher, the manager at Valvoline he told me that “they always change the filter” when they change the oil.
He then told me he would have to talk to the owner about a remedy and the owner would call me. 10 days later, I had heard nothing so I called Christopher back and asked why I hadn’t gotten a call. He did not respond, he only reiterated that “they always change the filter”. No apology, no sorry, no attempt to make any amends, in fact he just sat silently on the phone and said nothing else.
★☆☆☆☆ 4 days ago
Doug McBride
Quick and friendly service. Been going here for 3 years. Always a good experience!
★★★★★ 6 days ago
Thomas Turk
Great staff, very professional and they know their stuff.
★★★★★ a month ago
Anthony Faivre
★★★★★ a month ago
Cinthya
Great job guys!.
★★★★★ a month ago
Joe Moreno (Lexsteryo)
★★★★★ 2 months ago
Kevin Russell
Had a fine experience here
★★★★★ 2 months ago
John Franco
It was very fast and they even reset the alert to a new milage so I can get in sooner on my new van.
★★★★★ 2 months ago
Estreberto
The employees are fast, well organized, and they make it easy for me every time. I have not had to wait in a long line either. The billing has always gone very smoothly too. I haven’t had any issues or problems after their service
★★★★★ 2 months ago
Ken Kand
The staff was professional, courteous, and knowledgeable.
★★★★★ 3 months ago
G Murray
Staff is always very profesional, knowledgeable and friendly.
★★★★★ 3 months ago
Mike Varese
Friendly service but went in there for an oil change (nothing else - 5 qts and a filter) for a 2014 Equinox----$80! So, without the coupon for $15 off, $95?? The place was beyond a rip off. I felt they took advantage of my wife.
★☆☆☆☆ 4 months ago
David McClernon
★★★★★ 7 months ago
Scott Howard
Good bunch of people
★★★★☆ 10 months ago
Stacy Reeves
★★★★★ 11 months ago
Oleg Kudzoev
★★★★☆ a year ago
Ben R.
Polite, and communicated very well with my wife. Professional 1st class outfit at this location. Well done team. This will be our oil change home!
★★★★★ a year ago
Jordan Strzala
I had been going there for years. I feel they overcharge me and offer things that are not needed. I may not be knowledgeable about cars, but I think I paid for things I didn’t necessarily need.
★★★☆☆ a year ago
AC Cruze
Great experience, no wait. John, the manager, is very knowledgeable and friendly. Have been taking my car where John is at everytime. I come in quick, and he gives me honest feedback on the status of my car. The place has three bays ready for any size volume of cars and truck. I have a lift truck, and the bays had no problems with the oil change
★★★★★ a year ago