About Business
Residents of Elgin, IL, Elgin have long trusted Valvoline Instant Oil Change for their expert Car Repair needs. Whether you need assistance with Oil change service, Auto air conditioning service, Car battery store or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 3.8/5 rating with 129 reviews. Throughout Elgin, and particularly in Elgin, IL, Valvoline Instant Oil Change is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Valvoline Instant Oil Change for any Car Repair inquiries or to schedule a visit to their Elgin, IL facility.
Google Reviews
Cory Wittenborn
★
☆☆☆☆
2 years ago
Have used this location often in the past with no problems, though I'd never have called them cheap. Just got oil changed with full synthetic two days ago plus a tire rotation -- about $90 for 5.1 quarts of oil and another $30 for the tire rotation, definitely felt more expensive than the past and definitely pricey. Far worse, I found an oil puddle under the car in my garage afterwards. Went back to them, they claimed they simply neglected to clean waste oil off the frame and "it slowly drips out holes in the frame" -- meanwhile I feel my SUV shaking a bit as they do something that feels more significant than wiping off oil. They refused to compensate me in any way and simply offered to give me a little "oil dry" to address the puddle of oil in my garage. Zero interest in making me whole for my wasted time and the mess their shoddy work resulted in, and zero willingness to provide the name of a more senior manager to address.
angie deleon
★★★★★
3 weeks ago
Very quick work and polite staff
Mike Varese
★
☆☆☆☆
a year ago
Friendly service but went in there for an oil change (nothing else - 5 qts and a filter) for a 2014 Equinox----$80! So, without the coupon for $15 off, $95?? The place was beyond a rip off. I felt they took advantage of my wife.
Liz Ferenciak
★
☆☆☆☆
2 months ago
Place was apparently closed even though Google showed open 11 to 4 Sunday. Called and no response and no sign showing closed
Estreberto
★★★★★
a year ago
The employees are fast, well organized, and they make it easy for me every time. I have not had to wait in a long line either. The billing has always gone very smoothly too. I haven’t had any issues or problems after their service
Rick Dee
★★★★★
6 months ago
Staff was very friendly, and explained everything well, you get to sit in your car while they perform the oil change which was nice!! 👍🏾
Michael Ang
★
☆☆☆☆
6 years ago
AVOID, DO NOT SUPPORT! Place has changed. Came in for an oil change and next day found out I had a tire leak thanks to a drill bit being in one of my tires!!! What's a drill bit doing anywhere near a tire anyway!? Unbelievable and dangerous trying to hide that from me. What happened to Roberto and the old crew??? They were the best. Now I am no longer going to this location or any valvoline location. Where can I file a formal complaint???
John Redding
★
☆☆☆☆
a year ago
I took my car in to the Elgin, Illinois shop to have my oil changed. The staff were polite and efficient and I left with a positive attitude about the shop. The next time I took my car in to get the oil changed I ended up at a shop near my work as it was more convenient when I received the notification that it was due. That mechanic ended up having to keep my car for three days while he waited for a new oil cap unit since the oil filter had fallen apart the result of it not being changed when I was at Valvoline according to the second mechanic. When I presented this information to Christopher, the manager at Valvoline he told me that “they always change the filter” when they change the oil. He then told me he would have to talk to the owner about a remedy and the owner would call me. 10 days later, I had heard nothing so I called Christopher back and asked why I hadn’t gotten a call. He did not respond, he only reiterated that “they always change the filter”. No apology, no sorry, no attempt to make any amends, in fact he just sat silently on the phone and said nothing else.
Cara Turner-Kusch
★★★★★
5 months ago
Staff was extremely helpful and kind. Excellent place to have oil and other stuff done.
Ben
★★★★
☆
3 years ago
Oil change was quick and easy even though my truck has the filter in an odd spot. Prices are a bit high but then again all prices are rising. It's a bit hidden but would recommend
Vito
★★★★
☆
6 months ago
Nice and clean place . Friendly staff. Price for a oil change is fair. And they were super fast
Scott Lundgren
★
☆☆☆☆
Edited 3 years ago
My wife and I had a horrible experience at this place. Please AVOID this business. They screwed up bad on my wife’s car, treated use rudely, and their customer service line is a joke. They make promises they never keep. Do yourself a favor and go somewhere else.
Debbie Barr
★★★★★
11 months ago
The staff were very efficient and very professional. My husband and I were so impressed. They gave us that 1950's vibe, like where the little guy in a white cap comes out to your car and says "Fill it up?" The service there was just......I was and still am speechless and how happy and impressive they were. It really was service with a smile with all the guys.
Mr Nelson
★★★★★
2 months ago
Fast and efficient services. Drive thru. Tire pressure. Oil change. Air filter. Cabin Filter. Radiator Transmission Front and Rear Differential
S
★
☆☆☆☆
3 months ago
I went here for an oil change and they scanned my 2024 Hyundai. They said my car was too new and they had no idea what oil filter my car required. After looking through my owner's manual, they told me they could not do my oil change. I went to the South Elgin location and they scanned my vehicle and they were able to do my oil change with no problem.
Arturo & Cindy Cruz
★★★★★
2 years ago
Great experience, no wait. John, the manager, is very knowledgeable and friendly. Have been taking my car where John is at everytime. I come in quick, and he gives me honest feedback on the status of my car. The place has three bays ready for any size volume of cars and truck. I have a lift truck, and the bays had no problems with the oil change
Chirag Patel
★
☆☆☆☆
4 months ago
Went for oil change, when I arrive I also mention my air is low in my rear passenger tire. He said we will take care of that, don't worry. When the oil changed was done, car battery died, they said it was fine yet why did it not start. After few attempts it was good to go. I asked again the tire still showed low pressure are you sure he filled it. He asked the tech and said yes, it will show up after your drive. I believed and drove off. After 5 mins the PSI did not change, and I was upset. I called back and spoke with the manager and she said he was sorry. I said now I have to somewhere else and fill air when I was at your shop and told you do make sure it was done. We are all busy but when you spend over $100 on a oil change, at least to the right thing for paying customers. He should have just doubled checked it personally. Its seems good service has gone to the way side. I will not visit again but, and teaching lessons and learning lesson for me as well.
t f
★
☆☆☆☆
a month ago
Way too expensive for basic oil change. Was told they topped off and would check/ replace air filter. The guy didn’t even check. When I asked he said “it’s as good as is going to be for now” Should’ve made him show me the filter. Like every other place shows you when it’s time to replace. Shady way to do business. 85$ for reg oil change. Go elsewhere
Nick C.
★★★★★
5 months ago
God bless service like that. 5 min wait and start oil change. Drive thru Reasonable price, you can find discounts and promo online to save 5-25$ per oil change, great deal.
Jim Smet
★★★★★
3 weeks ago
The CSR, Brandon and his team, Gregory and Branden were very professional and courteous. They did the job in a timely manner and made sure to note verbally and in writing the recommendations. Very good experience and will certainly recommend to others.
