Car-X Tire & Auto

Kenny Gee

★★★★★

2 years ago

Went to Midas for new brakes, they were horrible techs. Went instead to this Car X shop, wow! Extremely professional, happy, accommodating and great service!!! Try them, you will be impressed, ask for David, he gets it!!!! I’ve been in Auto Sales over 40 years, I know good service when I experience it, this Car X facility is OUTSTANDING!

Gillian Stark

★☆☆☆☆

a year ago

Do not bring your car here! Do not use Pay Tomorrow finance for a repair. Go somewhere else. This place will take your money! This place took 2 hours to look at my brakes for an estimate then started ordering parts without my consent to do the work. For front brakes on a TOYOTA Camry 09, brakes, rotors and one caliber, and power steering hose, they quoted me $1,700!!!!! $238 for a power steering hose.

kassi m

★★★★★

3 years ago

My car needed a lot of TLC after I was unable to drive it for two months over the summer. William was nice and professional and explained everything thoroughly, and even offered to check my brakes and belts free any time as they didn't need replacing quite yet but were looking a little worn. He even ran some coupons for me to shave a bit off the price! I'll definitely be coming back to this Car-X, I feel like I'm in good hands here.

Steven Fullmer

★★★★★

a year ago

Miguel the manager is a personable person and he's on top of things. I've taken my vehicle there 3 times now and I have no complaints. I'll continue to get my cars serviced here.

Noreen Ballack

★★★★★

a year ago

Very professional and honest! Clean and neat waiting area and rest room. I needed an oil change on my Toyota Camry and my "tire low inflation" warning light on my dash was on. Got my oil change and the person at the counter told me he would give me a discount because the Toyota dealership nearby offered the same oil change for less - I was unaware of the price difference. He matched the price and saved me money. They did a complete system inspection and check battery and tires, which is standard. They took off each tire to check for leaks due to the warning light and found no leaks, at NO CHARGE! I will definitely go back there for all my automotive needs! When I called for my appt, I had mentioned I was disabled, on oxygen and could not wait around for them to get to my car service. The man on the phone said, no problem, he would take me right away when I got there. And they did! I highly recommend this CarX in Elgin!

Jason Croghan

★★★★★

a year ago

This location was great! I had an unexpected engine issue on a Sunday, and was fortunate it happened near Car-X. Not only were they open (thank goodness!), they got me in quickly and diagnosed my issue in no time. Thank you!

Kevin Glenn

★★★★★

a year ago

The employee was really nice when i came and talked with him. He was understanding of my groupon code i purchased and didnt push me away, it was my first time using groupon. Really nice, friendly service.

yasir khan

★★★★★

3 years ago

They gave attention to details. Did exactly how I asked and very reasonably priced. Just talk to them (nicely) and tell them what you are looking for. They took care of every little concern I mentioned and made sure adhered to the instructions/requests while working on the car. Sorry I am a bit careful about my car but they didn't give me any reason to complain. Good peeps, good business, definitely recommend.

Benji Larson

★★★★★

2 years ago

Came in to fix a sudden flat tire, they immediately gave me a warm welcome and got to work on my car. They found more issues with the car and after I gave them the green light, for the wait they offered me a soda! I was very impressed and pleased with such wonderful customer service and quality of work that they provided me. Isaiah, Pj, and David were all excellent in my first time coming to their shop and will be coming back again. Please keep up the fantastic work!!

Marie Broderick

★★★★★

a year ago

They were amazing to me and my car! They had me in and out in 30 mins. The manager Miguel and his team were kind and so helpful. Highly recommend!

David Franta

★★★★★

a year ago

The staff did a truly amazing job. Joe and his coworkers took care of me and my car issue on short notice and treated me very well. I truly couldn’t be happier with my experience. The staff went above and beyond what they needed to in order to get me driving safely in my vehicle.

Tara Rosenzweig

★★★★★

a year ago

For years, the staff has been trustworthy. They look out for their customers and have always given us great, genuine advice, even if it cost them a sale. They keep costs low and don't try to add on unnecessary expenses. They work quickly so you can get back in your car as soon as possible. It's such a relief to have mechanics we can trust.

faizuu asif

★☆☆☆☆

10 months ago

This place was by far the worst experience I’ve ever had let me begin with by saying that the place look like it was from 1900s everything was worn out. Secondly I wanted to get my real alignment done but instead they try to upsell me tire rods and told me I need to spend $600 to replace tires then we can do a little alignment however the actual Bill was for only $60 because you just need to tighten the tire rod not replace it these people are absolute scammers they try to take your money by scamming you do not go there

Liz

★★★★★

a year ago

Definitely coming back to this place! Miguel was very helpful and very knowledgeable. Brought in my car messed up and he made sure I left safe. Showed me and schooled me on how to maintain my car. Fixed my problems and my anxiety. Going back tomorrow for an oil change! Thanks Miguel, you’re amazing!!!

S K

★★★★★

a year ago

Wolf, Miguel, and Tony made the whole process so easy. I observed their interactions with every customer (had a 4-5 hour repair), and you can tell they really care about their community. I would feel comfortable sending my family here. I've never had a mechanic show me exactly what he was doing, thanks Tony.

Michael Struif

★★★★★

a year ago

The Employees at Car X were amazing! My appointment was for Saturday at 7:30 am, but because I dropped my car off on Friday they started working on it immediately. The got the job done super fast as well. I would definitely recommend them to all my friends and family.

Sharon Gutierrez

★★★★★

a year ago

They did a complimentary inspection on a used car we just purchased. Brought me into the garage to show me general things about the car and also how the lower engine shield was missing and a fog light was cracked. Otherwise the rest looked good. Super helpful inspection and info. Thank you! On a separate occasion, we brought our old car here and they correctly diagnosed the issue and said it wasn’t worth it to fix it because it was an internal engine issue with oil and coolant mixing. They said we should really just get a new car. They charged us nothing and had nothing to gain so appreciated the honesty. The reason I know they correctly diagnosed is because we brought it somewhere else for a second opinion and they had a different take. Of course we liked the news so we paid for a coolant flush. When a few of those didn’t work, ended up paying for a new radiator. Problem of no heat in car was fixed for a little over a month and then it came back again. Brought it to a third place and they also thought it just needed a flush to finish getting all the grime out. But nothing would work and they then came to the same conclusion as Car-x. We should have trusted the guys at this Elgin Car-x from the start!