Crash Champions Collision Repair Elgin

Honest Abe

★☆☆☆☆

4 months ago

State Farm told me to go to any shop to get an estimate and this place told my father they wouldn’t give an estimate unless we agreed to get the repair from them. Sucks to know the service stops right away here once they have a feeling your money isn’t for sure going towards their company. If you’re following your insurance’s instructions and only need an estimate, don’t go here. Try gerber and collisions in south elgin. Their services continued even after I told them I may just end up fixing it myself or have someone I know fix it. They were very friendly and continued to have a professional attitude which I greatly appreciate.

Myra Siddiq

★★★★★

5 months ago

I had an amazing experience with this shop! They recently completed body work on my car, and I couldn’t be happier with the results. The workmanship is flawless — my car looks brand new again. The team was professional, friendly, and kept me updated throughout the entire process. They finished the job on time and even went above and beyond to make sure everything was perfect before returning the car. It’s rare to find a shop that combines quality, honesty, and great customer service, but this one truly does. Highly recommend Crash Champions in Elgin to anyone needing body repair or collision work — they really take pride in what they do!

Josh “Ahrens” O'Neill

★☆☆☆☆

5 months ago

Did an absolute terrible job on our type R bumper.. pinhole everywhere, bubbles as well.. 4600$ for sgitbwork and they continue to justify it.

Adrianna H

★★★★★

5 years ago

I was honestly speechless when I saw how beautifully you fixed my car! It looks brand new again and I am beyond happy! You guys are great! My car was done 1 day faster than expected and I received updates every day about what was going on with it in the shop. And I was so worried about the paint color too but you matched it perfectly. I’m so glad I picked to come here with my car because I don’t think I would have gotten the same service somewhere else. And they give a lifetime warranty which just shows that they stand by their work. I highly recommend Crash Champions to anyone looking to fix their car after an accident. I appreciate everything, and everyone that worked with me, so much.

Tom Cordogan

★★★★★

6 months ago

Crass champions went beyond exceeding my expectations. My car is 11 years old.The paint was matched perfect. I had some trim that needed to be replaced they maked sure it got done without asking or an additional price. When I arrived there was four minutes left in their work day to get an estimate , they did the estimate in 12 minutes. Just take it in there. Don't worry about it, Conveniently enterprise rental is next door if you need a car they're great too.

Lesley Navarro

★☆☆☆☆

4 months ago

Do not let Dan help you , horrible customer service. Since the day I went to drop off my car everything felt rushed. No communication from him what so ever. When it was time to pick up my car I called 8:30 AM was told it would be ready at 12 pm * time I asked to pick car up * when I arrived he was on lunch and my car was indeed not ready for pick up .. also looks like they damaged my car even more.

Nicole Mielnikowski

★★★★★

4 months ago

Eric was very helpful and welcoming. My car was fixed within a week and looks brand new. I definitely recommend crash champions for any body work your car may need

Juan Rivera

★☆☆☆☆

3 months ago

Do not recommend, I had an accident and the insurance sent me to this location, I have a Chevy SUV with the black emblem on front and back, when they did the repairs they fixed the front and put in a gold emblem. So now my car has gold emblem on the front and black on rear. They should have known what color emblem it had as they took pictures when I dropped it off and it was the original emblem. I also had issues with the front camera when i picked it up and they tried blaming it on me.

gis v

★★★★★

3 weeks ago

Great experience with Alex at the shop. He provided excellent customer service and genuine care he took the time to clearly explain everything throughout the whole process 10/10 !

Nic Torres

★★★★★

2 years ago

Elgin Crash Champions are best of the best. Very informative individuals that work there. Israel was a really big help, excellent customer service. Updated details on the vehicle multiple times throughout the week since May. They ended up replacing my bumper and wheel after an accident. (They even fixed my fog lights that never worked) Keep up the great work. Would highly recommend them, Israel keep up the great work! Car looks A1, brand new!

Nicholas

★☆☆☆☆

5 months ago

Jon did a terrible job on our Civic Type R and tries to justify the shotty work. There are a tremendous amount of pinholes in the paint from lack of prep work and incompetence. Jon said this Brand New Honda Civic Type R w/ under 10k miles came in not perfect on other parts of the car, which is absolutely not true because the car was purchased new and garaged kept before accident. The customer service is comically terrible and their body work is even worse. DO NOT TAKE YOUR CARS HERE! ASK YOUR INSURANCE COMPANY FOR A DIFFERENT BODY SHOP!

Terri H

★★★★★

Edited a year ago

Excellent communication- beautiful work and the phenomenal detailing inside my car was an unexpected surprise. Hired Crash Champions again in October 2024 to repair my passenger side view mirror. Quick excellent repair. If you need any repairs, don’t hesitate to call them.

Carole Davenport

★★★★★

a month ago

The car was repaired, looks great, runs great, and everyone I talked with was nice, knowledgeable, patient and all around friendly & professional!

Yajaira Ortega

★★★★★

7 months ago

Everyone was so kind and friendly from the get-go! I’m so happy with the repair. They left my car looking even better than before my car was hit. They kept consistent and clear communication with me- providing updates whenever they got the chance. Loved that my car was ready before the expected date! I think they also lowkey cleaned the inside of my car and honestly shout out bc i was never gonna get to that myself, i fear 🫡

J Rivera

★☆☆☆☆

5 months ago

In what world is dimples in your paint, after having work done (by these guys) is it okay to leave it alone? Apparently crappy body work is perfectly fine to these guys. Be aware!

Elie Salas

★★★★★

6 years ago

This is the second time I’ve taken a vehicle to Crash Champions aka Hy-Tech Car Star. They have done excellent work on my vehicles. Their service is professional and fast. The staff are very kind and considerate-I felt valued as a customer.

Georgia Larsen

★★★★★

6 months ago

Great work was done, efficient service. They kept in contact with us on the progress of repairs ! Our car was done one day early than what was originally quoted. Everyone we had contact with was friendly and went out of their way to serve us !