About Business
Residents of Quincy, MA, Quincy have long trusted Import Autowerks for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.9/5 rating with 316 reviews. Throughout Quincy, and particularly in Quincy, MA, Import Autowerks is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Import Autowerks for any Car Repair inquiries or to schedule a visit to their Quincy, MA facility.
Google Reviews
J Lee
★★★★★
Edited a month ago
The staff is incredibly friendly, professional, and genuinely cares about their customers. They explain everything clearly, don’t pressure you into unnecessary services, and the quality of their work really shows. I definitely recommend their service to anyone looking for a trustworthy and reliable auto shop!
Ha-Le Tran
★★★★★
3 months ago
Alvin, Russ, Calvin and the rest of the group did a fantastic job with both our cars. We had a good amount of issues to work through and they were all very helpful. Russ worked with me to explain all the problems and solutions to get my cars up and running again. Everything was laid out clearly for me to review online to approve or decline for approval on the cars. As a first time customer, I give them 5 stars for their professionalism and interpersonal communication skills to give me the confidence in my decisions. Thank you Import AutoWerks!
William Tam
★★★★★
a month ago
Alvin and Russ are the best. They are honest and transparent with what needed to be done with my BMW versus ‘nice to have done’. Will always bring my vehicle there.
Thom Pace
★★★★★
5 months ago
I drive a distance to get to Autowerks because they take great care of my 18 y o Mercedes.
Judah tunes
★★★★★
a month ago
Been taking my car here for years. The work is satisfactory, the service is friendly. The price is the price. Never had to take my car back for the same thing twice
Nguyen Mai
★★★★★
Edited 4 months ago
Absolutely top-notch BMW specialist! Incredibly skilled, with deep experience across models. Offers honest, practical advice to keep your car running like new—no upselling, just smart maintenance. Highly recommended.
Todd Carrigan
★★★★★
6 months ago
Absolutely, positively the best BMW repair specialist in the area. I have two BMW”s that I bought new. Once they were out of factory warranty I tried many other independent BMW repair shops. None of those other shops come close to the top notch service provided by the team at Import Autowerks. Friendly, fair, highly skilled professionals that get it right every time.
The Nguyen
★★★★★
7 months ago
Been taking all my cars here for service for past 2 decades. Wouldn’t trust anyone else with them. Al and his team of techs know what they are doing and will always take good care of your vehicles. They will take the time to explain what is wrong and offer suggestions on getting your car back on the road asap and safely. Fret not, you will be in good hands.
Stanley Cadet
★★★★★
a year ago
I was struggling to find a place to fix my car and when I found this place, I was so relieved and pleasantly surprised. Alvin is great and communicative; they were so kind and clearly cared about taking care of me and my car. They also have loaner cars available and other benefits; I highly, highly recommend.
Callon Walker
★★★★★
2 months ago
Alvin and his team basically analyzed my vehicle and gave me the best recommendations based on what was necessary. No over inflated issues and dramatic emergencies. Just got to the issues and fixed them . Can’t thank them enough!
Thomas McDonough
★★★★★
2 months ago
These guys are really good! Experts at what they do. They are detailed with their updates to the work as it moves along. They were polite to deal with and would definitely recommend their services.
Phillip Hayman
★★★★★
10 months ago
One is immediately put a bit more at ease by how the gatekeepers handle your vehicles issues. I have been a loyal customer 6 plus years and have always found them to be courteous and knowledgeable. The service is thorough and honest....quotes and repairs are clearly necessary, not random! As we know, it is a given that owners of BMW's and Mercedes incur hefty expenses to maintain their vehicles integrity. Import's integrity and expertise doesn't have me driving away feeling like I payed an unworldly ransom for little in return.
Mari Rimmi
★★★★★
9 months ago
If you are looking for a car repair shop for your BMW, look no further! I have been taking my car here for about six years and have always had a pleasant, respectful and overall positive experience. They always communicate clearly about the problem and I never felt “played”. I highly recommended Alvin, Russ and the whole team for your car repair needs!
Graham Jones
★★★★★
Edited 2 years ago
This is THE place to go for BMW service and upkeep in eastern MA. Heard great things about the crew ahead of time (just moved back up to MA from NJ) and was not disappointed. Russel is a BMW ‘whisperer’ - able to diagnose and get my E89 Z4 3.5i back quickly and also great at explaining the unique features of the vehicles maintenance needs. Also spot on with replacement tire selection - ride is perfect. Support this business - true enthusiasts and prices are very reasonable.
Vu Nguyen
★★★★★
a month ago
Russ and team were very professional. Diagnosed my car quickly and gave me options to fix it.
Nancy Graham
★★★★★
7 months ago
It’s such a relief to have faith in a reliable foreign auto service provider. Important Autowerks keeps you informed and having friendly and caring technicians is always a plus. They look out for my Mercedes and me… just great!
Julio Montenegro
★★★★★
Edited 6 months ago
I’ve been to this place three times now, and each visit has been excellent. The staff is professional, attentive, and genuinely helpful. They take the time to explain things clearly and make sure everything is done right. I really appreciate the consistency and quality of service—it’s rare to find a place that delivers such a great experience every single time.
James Burkhardt
★★★★★
a year ago
My long time mechanic who worked out of his fully capable garage retired just as my 5 year warrantee was expiring. So I was a bit apprehensive about identifying a new mechanic. Import Autowerks in my first visit allayed all my concerns and have me a bit giddy about patronizing them with my BMW maintenance and repairs. John and everyone else were responsive, informative and timely in our interactions. It's early, but my opinion is your business is run very professionally and I already would recommend it to anyone looking for high quality car service.
James Tyack
★★★★★
Edited 4 years ago
I find this independent shop the place to go for work on my cars. They have the experience and equipment to deal with the complex systems in later model vehicles as well as my vintage BMW's. I found them by word of mouth and am happy I did.
DianeM
★★★★★
7 months ago
Import Autowerks is the best. Despite being very busy, they told me to bring my car in and they would look at it. Found the problem and fixed in one day. The only place I will bring my BMW
