In and out auto repair shop llc

New Generation Technology

★★★★★

5 years ago

5 STAR SERVICE INDEED !! Lance @In and Out auto repair is very knowledgeable and friendly. He let me know upfront what all was going on with my car. There was no hidden fees or last minute repairs charges. The service was very professional and quick. I highly recommend going there for your auto repairs and ask for Lance!

Jayla Tompson

★★★★★

3 years ago

When my Mercedes Benz gave me trouble on the highway I-10 I reached out to this company. A true blessing considering my vehicle needed towing. He called a nearby towing company since it was making a LOUD noise & cut off on me. The guy came and kindly gave me a ride to the shop. Told me he would check it & let me know. I made arrangements to stay the night & his wife made me LAUGH all the way to the hotel. He called me back at 8 am & I was back on my way headed home. I TRULY RECOMMEND this helpful knowledgeable automotive repair shop. Peace ☮️ & blessings to all.

Heath Calhoun

★★★★★

a year ago

Called Mr. Lance last Sunday before lunch, needing both front hub assemblies replaced on my Ram 2500 pickup. He came to my location, and by 4:00 he was done. He really helped me out in a bad situation.

Lisa Bollinger

★★★★★

2 years ago

My husband and I were stuck on side of the road trying to go visit our daughter and grandchildren in Texas and Lance came meet us. He really is experienced and got the truck fixed in no time. We would recommend him to everyone. A BIG Thank you!!!

Joe Noel

★★★★★

2 years ago

My vehicle was stuck at a business in Lafayette and would not start. I called Mr Lance and he came right away after I told him my location and I explained to him what was going on and he got straight to business. Within a matter of time Mr Lance got the problem solved and I was on my way out !!!! I thought it was a bigger problem and Lance made it seem like it was nothing. Very respectful and very talented at what he does. I would definitely recommend you go to Lance with any problems with your vehicle. I cannot thank him enough !!!!!!!!! All on New Year’s Eve

gregrace 222

★★★★★

a year ago

best place i’ve ever got my car serviced! they were quick and their customer service is unmatched! highly recommend for any mechanical work.

Jaslynn Taylor

★★★★★

3 years ago

Had my husband's truck repaired here and Lance went out his way to make sure the part that we needed was available considering they don't make that part anymore. When we called Lance would answer the phone and give us updates on our truck and he let's us know if there was anything else that was needing fixing before he fixed it and charge us for something we didn't want done. I would recommend In & Out Auto repair to have tour vehicle worked on. Done in a timely manner as well

Candice Renee

★☆☆☆☆

2 years ago

DO NOT TRUST THIS COMPANY OR LANCE he lied to us the whole time he had our vehicle.! He had our car for 3 months once we got the car back it still was not fixed he charged us 2300 dollars just for the car to still be broke this man is a real life scammer and his wife is to!! They both lied to us the whole process. We had to record everything this man did and said and currently going to our lawyers office to get to the bottom of it. I really wish I would have read these reviews before going here lance is a bull-face lie and is not to be trusted.! And his wife is not too innocent cause she definitely now what is going on DO NOT I REPEAT DO NOT BRING YOUR CAR HERE NOT EVEN FOR A OIL CHANGE!! He will triple charge you and break your car in the process just so you can bring it back to him so he can get more money from you.!!!!

Heartless.Management

★★★★★

4 years ago

Lance and his crew are amazing they brought my work truck back from the dead. I’m from Texas and once I told Lance how bad I needed my work truck back he jumped right on it, a couple weeks down with a blown head gasket is better than a month which most repair shops estimated in Scott. I was absolutely impressed and I highly recommend In and Out auto repair to anyone looking for an honest ,quick and professional mechanic Lance and his two guys are definitely A+.

D Guidry

★☆☆☆☆

10 months ago

The owner sold me a transmission with bad bearing on driver side 2013 chevy sonic transmission 3.47 gear ratio didn't notice till I got home because we was quick to stuff the hole with a towel . Reached out to him about he blamed me and I didn't even install the transmission paid 600 cash and so say a week warranty with no receipt because I " bought it from him and not his shop SMH " I have 3 kids and 1 on the way and he just messed us over but God don't sleep and neither does my lawyer

Chris

★★★★★

2 years ago

I brought my truck to Lance to repair the transmission. He was very friendly and easy to work with and was transparent about the prices. He had my truck back to me within a week and it runs great. Days after the job was done, he made sure to check in and ensure everything was running fine and answered any questions I had. All around great service - I'd recommend him to anyone needing work done on their vehicle.

Karina Martinez

★★★★★

a year ago

Lance is a life saver! He went out of his way to come back and help us after he had closed the shop for the day. If anyone needs any type of car work, I highly recommend coming here. They truly care about their customers.

Jamie Worthy

★☆☆☆☆

Edited a year ago

Hey everyone! I’m here to update you all about the civil court case I brought to Lafayette Parish City Court. I was able to get a partial win. I advise anyone with the extra cash, and time to sue these people. And also complain at the better business bureau. 🙏🏻 May the Blood Of Christ Compel these people to their just rewards.

Roberta Lewis

★★★★★

8 months ago

Lance is absolutely the best! His prices are reasonable for the amount of labor they have to do & he goes above & beyond to make sure your vehicle is where it needs to be. My vehicle electric power steering went out & I went to two difference mechanics that gave me two difference diagnostic as well as my ignition. One mechanic rigged my ignition which I thought was fix but went out a month later $200 down the drain the other mechanic gave me a option to start up my vehicle which just burnt out my starter which I had to replaced that another $300 down the drain. Lance got me right & went above by installing my A/C way below the price I got quote at several other places. Thanks.

Chang Patterson

★☆☆☆☆

a month ago

Lance is a horrible person who does horrible business and tries to taxyou for work that he hasn’t even done. I would not recommend anyone going to this place.

Mike Lewis

★★★★★

3 weeks ago

I highly recommend, they really cool people and got me in and out the same day, at a great price! I will be back!

Wendi Elliott

★☆☆☆☆

a year ago

In and Out seemed like a life saver to my Husband and me. My husband and I are both disabled,and he is a disabled Vet. We arrived in LA in mid-August. We pulled into the park, and our class A wouldn't move. Got out and looked, and the yoke bolt was on the ground. We got out, looked at yolk bole and put it back in. Moved the Motorhome to the site where we stayed, never moving until we got ready to pull out in October. We pulled out of the site, and the Motorhome broke down in the same spot on the parking lot. We sat there for 2 months. Being forced several times to FLEE our home as the park said "we were not aloud to be In Motorhome while broke down". During this time I lost my Dad, 2 other Family members, my husband is a Disabled US NAVAL VET SERVING 2 WORLD TOURS ON USS KITTYHAWK AND USS SARATOGA. Our 13yo Son is ASD, has Apergers. During this time of just sitting on park lot, we had Mechanics from 2 local businesses come to site and run diagnostics and see what they could figure out. We also had 3 independent TEchs come out. Each Tech cost us no less thatn $1500. We installed 2 new parts (per Techs) We were threatened in November that we had to have our home removed or they would move it and put a lien on it. Keep in mind we couldn't live in it this entire time. a big reason we were having difficulty having it towed is because everyone wanted $3000 so I am PRAYING AND PRAYING FOR GOD TO SEND US HELP AND somehow I got in touch with Mr Lance who TRULY SEEMED TO BE AN ANGEL SENT TO HELP US. HE SOUNDED VERY UNDERSTANDING AND COMPASSIONATE. SOUNDED LIKE HE COULDNT BELIEVE THAT WE HAD BEEN BROKE DOWN AND SITTING AS LONG AS WE HAD BEEN WITHOUT ANY HELP. I told Mr Lance everything YOU ARE READING HERE. He tells em "Im going to help you" "Ma'am PLEASE DON'T WORRY I AM GOING TO HELP YOU". "I GIVE YOU MY WORD I AM GOING TO HELP YOU". A couple days goes by and Mr Lance calls and tells me, "I have a FRIEND who is going to be able to tow your home for $500 how does that sound?" " I cried with feelings of GOD FINALLY HEARING ME AND ANSWERING OUR PRAYES, I CRIED WITH JUBILATION AND EXCITEMENT. I CRIED BECAUSE MR LANCE FELT LIKE A BLESSING. FELT LIKE GOD WAS POURING HIS MERCY AND GRACE UPON US. When we were forced to leave our motorhome our car became where we lived until our car broke down in January. I sent Mr Lance the keys to Motorhome (I am in MIssouri), he received them and was able to tow Motorhome to his shop. I was HAPPY TO HAVE IT TOWED AND FOR $500 INSTEAD OF $3000. I was SUPER ELATED. I TOLD HIME HE WAS A REAL LIFE ANGEL. Mr Lance called saying "MY FRIEND COULDNT TOW IT FOT THE $500 SO I HAD TO GO WITH ANOTHER MAN IT $2600". So i believed it was a $500 tow (A GIFT FROM GOD) Mr Lance GAVE ME HIS WORD IT WAS $500 ONLY TO TELL ME IT WAS 5X THAT. (pics are of my dead dad, his announcement and our home)