About Business
Integrity Auto Repair is a highly-reputable Car Repair service provider based in Eugene, OR. Integrity Auto Repair covers all facets of the Car Repair industry, with a focus on Auto repair shop, Auto tune up service, Brake shop. With over 559 reviews and an average rating of 4.5/5, Integrity Auto Repair is a trusted name in the industry. Their presence in Eugene, OR ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Brae Legg
★★★★★
9 months ago
Integrity Auto Repair is aptly named because you get exactly that Auto Repair with Integrity! My encounter with Integrity occurred when my mother was moving from Medford, OR to Florence, OR. Well halfway there she had a minor accident that punctured her radiator. Needless to say the car was no longer drivable. Fortunately I had AAA+ which provided long range towing in its coverage. I called several auto repair shops along the way, however even when I spoke to Lauren, he was very specific and precise in their approach. He mentioned that some additional parts might be affected. Once he recieved the vehicle and assessed it, we were fortunate that their was minimal damage and only the radiator was affected. Doing all of this via phone from my home in another state, I feel Lauren could have easily run up the bill, but kept the job to only the parts needed. Additionally since my mother was in the process of moving the vehicle had quite a few boxes of my mothers personal possessions. I asked Lauren if he could keep the car secure, he was more than happy to comply. Not that I plan on being in Eugene with a vehicle anytime soon, but if I lived in that vicinity Integrity Auto Repair, is where I would trust my vehicle to be repaired with INTEGRITY!
Kristin Jones
★★★★★
a year ago
Integrity Auto exceeded my expectations right from the start. They performed a thorough inspection of my vehicle and provided a detailed report that was not only more affordable than other shops, but also incredibly comprehensive. The report included photos and clear solutions for the problems they identified. No stone was left unturned. The team at Integrity Auto was very courteous and personable. They took the time to explain everything in a way that I could easily understand. I was truly impressed by their professionalism and attentiveness. I highly recommend Integrity Auto and will continue to use them for future repairs and services.
GreggnVonna Hangaard
★★★★★
9 months ago
Very knowledgeable and professional staff. I would recommend them for all vehicle repairs. They were so helpful, caring, kind and knowledgeable. This is a company you can trust to give you an honest estimate and good price. Thank you Josh & Loren for your help. Genuine people like you are rare.
Brigette Bybee
★★★★★
a year ago
I had an inspection on my 24 yr old car and Loren was very communicative on what was needed to be done so that I fully understood. He helped prioritize imperative needs for safety, and what can wait a bit due to current affordability. Very kind, knowledgeable, & thorough. So glad I was referred to Integrity while 400 miles from home. I'm coming back to do maintenance & repairs at Integrity! My son has been a customer for years, I can see why!
Michael Nelsen
★★★★★
8 months ago
Integrity Auto Repair are the most friendly place. Treated me professionally, with respect and waiting room is comfortable. They did a complete job and price was right. Honest about wait time. I whole-heartedly recommend Integrity.
Rachel Yerton
★★★★★
4 months ago
They were very nice. They took care of my car and everything I needed. I will definitely be going back. Thank you so much.
Ilyse Cohen
★★★★★
2 weeks ago
Super knowledgeable, friendly, helpful and flexible. 10/10 would recommend for any car issues you have
Michael Slayton
★
☆☆☆☆
4 months ago
I live nearby but will never take my vehicles to these guys. They charged me $75 and couldn’t find the problem. Took it to another shop and I was in and out in 45 minutes with the problem fixed.
Fern Peva
★★★★★
a month ago
Quick service with extremely friendly and happy staff!!! I enjoyed every part of my experience especially all the beautiful decorations :) great price and fast work!
Patrick Mcconnell
★★★★★
9 months ago
My wife and I are traveling in a camper van and our water pump failed in Eugene on a Friday afternoon. We called Integrity and Josh was able to get us a very reasonable tow and they quickly diagnosed the problem and gave us a timeline for repairs. Jessica, Josh, and Loren gave superb customer service and kept us informed all the way through the work. They sent us pictures of the damaged parts and they were honest and upfront on what needed to be done and the costs. The repairs were completed on the timeline they told us. This was very impressive given how busy they were and we were basically a "show up" with a major repair. They absolutely live up to their name "Integrity". Many thanks to the entire shop and their team. We would highly recommend this business.
Deborah Steward
★★★★★
8 months ago
You can’t find a friendlier place to take your vehicle too. They are excellent vehicle repair technicians. Their prices are great and do not gouge you on items that need repaired. As a warranty another vehicle repair place had to do a replacement for a couple items and on Integrity information sheet they acknowledged the items as not needing to be taken care of. Now that is honesty and as their name says, that’s integrity.
Chenoa Fulton
★
☆☆☆☆
4 months ago
I took the car elsewhere and saved well over $700 on what I was quoted at "Integrity" (for part of the issue)and I didn't have to wait overnight for an estimate, even though I arrived at the other shop very late in the afternoon.
Karen Gates
★★★★★
5 months ago
I took my car into Integrity to get a second opinion from an overpriced place. Their assessment was more accurate and less than half the price. They stand behind their name. I will always bring my car to Integrity
Larry Gellert
★★★★★
2 months ago
Convenient, friendly and professional service. Great staff! Totally trust the quality of the work required to keep our car running at its best.
Vincent Wright
★★★★★
4 months ago
My car drives like a brand-new Mazda after the repairs I had done at Integrity Auto Repair, and it is a 2011with over 140,000 miles on it. I was also charged less than the estimate I was given. I highly recommend this business to anyone needing car repairs. Sincerely, Vince,
Jill Anderson
★★★★★
4 months ago
First off, the waiting room is homey and charming. Not cold and greasy . I Highly recommend this shop ! Loren went above and beyond , I was kept up-to-date, informed and felt I wasn't being taken for . I went in for an alternator, a few other things came up..no fault of theirs, and replaced . I got a Great price! I won't be taking my special car anywhere else. Thanks Integrity!
Maizte Andme
★
☆☆☆☆
a month ago
I have asked Integrity Auto Repair to stop sending my address mail, and after saying they would handle it, I am still receiving junk mail. No one at this address has a European model car, and the recipient the mail is addressed to is not a resident. I don't know how else to proceed other than leaving a review.
Shirley Young
★★★★★
a month ago
Being a senior citizen and totally ignorant, as far as how cars work, Intregity was kind and explained everything as they went. They quoted me a price That was more than I would be able to pay at this time and they worked with me and we ended up with it only being half as much as they had quoted I just appreciate them. I have been taking my car to them for several years and have been more than happy with the outcome each time.
Rachel Farmer
★★★★★
5 months ago
I took my car in for a simple oil change and was very pleasantly surprised at the level of service they provided. The communication throughout the entire process was phenomenal, I’ve never had a shop do a thorough check on my vehicle and let me know every step of the way. Loren and Joshua were so kind and answered all of my questions. The price was better than any shop I looked at in Eugene or Springfield. I highly recommend!!
Lori Cagle
★★★★★
3 months ago
Yes, I took my Silverado 99 to The shop and I was very very welcomed you walk in you feel like you’re at home very clean very personable. Josh and the secretary was fantastic. I told him my situation and how I got taken for and stuff like that with different mechanics and I told him my situation he put it under a lot of testing, found out what it was which I thought it was in he told me the price he replaced it and they just kept me updated on everything and upfront and honest people and I would recommend the shop to anybody and their great great people and I also got discounts that I was not expecting and for anybody that has a problem with her vehicle. They should go there because I felt really good and I felt important and they understood Me. And thank you guys very much. You saved me a lot of money and you just made me feel great and that doesn’t happen every day. Thank you.
