Interstate Automotive & Collision Center

Bill Sweeney

★★★★★

5 months ago

Best place to take your automobile for repair in my opinion, I have been taking my car there for the last 2 years and they have worked on my car several times,I have always been completely Satisfied. There team is a family owned And family Orientated business and they are genuine and sincere and very kind , their Full synthetic oil change is under $50 and I'm sure you will not find a price to match this in the area. I highly recommend you take your vehicle there for all your Automotive needs, including collision. Sincerely, W.S, Eau Claire, wisconsin.

Wayne Wille

★★★★★

4 months ago

I brought in my vehicle (along with parts) for some work I had originally intended to do myself. They quoted a fair price, scheduled the work quickly and - even in finding a problem with one of the parts I supplied - got my car done on time and as agreed, with the only change - as discussed - over the need to secure a different part for the problematic one. They even helped me with info to seek a refund from the supplier of that part. Great service and communication, and my vehicle is back on the road in great shape.

Emi Surges

★★★★★

4 months ago

Three weeks ago, I was in a car accident. I was shaken up and unsure what to do, and my car was in even worse shape than I was. I had never been hit by another driver before, and I had no idea how to navigate the insurance process or what to expect from a collision repair shop. From the very beginning, Mike, James, and the entire team at Interstate Automotive and Collision Center treated me with dignity, respect, and genuine kindness. They made me feel at ease during such a stressful time and reassured me that my car was in good hands. They kept me updated throughout the entire process and helped communicate with both my insurance and the other driver’s insurance, which took a huge weight off my shoulders. Their professionalism and support made everything so much easier to manage. And the results? My car looks brand new. I am incredibly grateful for their care, expertise, and the way they treated me every step of the way. I can’t recommend them highly enough

Lowell Faulkner

★★★★★

3 months ago

I'm new too Interstate automotive. They've change my engine twice now and as far as I can tell so far they're doin' a good job and the price for an oil change is very good, very competitive.they can answer all my questions about my vehicle. I'm goin' to have more scheduled maintenance done soon and I fill very comfortable letting them do it.so far so good.

Chuck Knower

★★★★★

6 months ago

Everyone that i dealt with was friendly and professional. I recently purchased a used truck and had them change out all the drive train fluids. They did a courtesy check of the vehicle and found a couple of other issues that needed to be addressed so I had them make those repairs as well. I am very pleased with the level of service I received and really appreciate their attention to detail. It was also a nice bonus that they saved me about 40% from what the dealership would have charged me. They have earned my repeat business.

Jared Kohnert

★★★★★

3 months ago

Nick and the Interstate team are awesome!! Brought in my Suburban over the holiday for a new transmission, engine mounts and to change out my rear differential seals, they hooked me up with a sweet loaner vehicle and I got it back 4 (business) days after dropping it off. Couldn't ask for a better experience!!

Don Kempen

★★★★★

5 months ago

A great experience! My first time and I will return. Personable yet professional in the service I received. Simple oil change but they were a great team to meet and as stated I will return with my other vehicle. What better review but to let everyone know I trust them in taking care of my vehicles!!

Jeff Hartman

★★★★★

3 months ago

Interstate Automotive was very helpful when my check engine light came on recently. They quickly diagnosed the problem, sent me the quote, then completed the repairs in a timely manner. Communication was excellent. I will continue to take my vehicles to them and would definitely recommend them to friends and family.

Morgan Herrmann

★★★★★

3 months ago

Hit a deer in November which resulted in a large amount of damage to my vehicle. Interstate was incredibly kind and respectful in helping me navigate the repair and insurance claim process. They repaired my vehicle beautifully, and did so significantly faster than other shops had quoted me. They even provided me with a loaner vehicle at no charge since my spare vehicle was not large enough to fit my kids' car seats. They even cleaned the interior of my vehicle after doing the repairs, which was an unexpected bonus. I would happily use Interstate for any future repairs and would recommend them to anyone looking to have body or mechanical work done!

Brad Walker

★★★★★

a month ago

My experience with Interstate Auto was exceptional from towing of my car and completion of a new starter. The also did an oil change. Their service and communication was excellent from beginning to end. Highly recommend!!!

Pat Heick

★★★★★

5 months ago

Stranded without hope, and then there was Hope…literally. You see, Hope is the name of one of the people taking in service calls at the front desk. She was the first person I spoke to, bright and early, when my alternator went out and left me stranded on the Highway. Without hesitation she assured me they would be able to figure things out, help me out, and get me on my way. And they did just that…amazing!!! From the front desk service, to the mechanic who work on my car, everything thing here was done with kindness, understanding, and solid expertise. A well oiled machine (pun intended). And the pricing…extremely fair and reasonable, based on my experiences with other shops and similar types of repairs. So, thank you again Interstate Automotive, forever grateful!

Steve Spina

★★★★☆

3 weeks ago

Tried to work with a company called Endurance regarding a warranty claim. They were entirely worthless, but Chris was professional, patient, honest and an advocate for my needs. In the end I took my vehicle which needed an engine swap, to a shop which could do it cheaper, given no help from Endurance. But the staff were easy to work with, and helpful.

alexi dirks

★★★★★

3 months ago

I Ended up having to get a complete new radiator for my car and battery, I am living in Wisconsin part-time and was recommended this place, their customer service was 10/10, hope Krista at the front desk was extremely kind and considerate of my needs!! They were able to provide me a ride there and back on multiple occasions free of Charge which was extremely considerate and helpful, knowing that they’re a family owned business as well. I will definitely be recommending this place to others who may need it and again I cannot say how truly kind hope krista was at the front desk and just there customer service was wonderful along with them fixing my car and getting it done within just a couple days!!!

Dawn Dicus

★★★★★

a month ago

I always feel respected and like I'm VIP when I am needing a professionals opinion on my Audis repairs. I appreciate that I never feel disrespect because I am a woman. Every time, I'm sent a clear estimate that has been broken down and easy to read! Keep up the good work 👏

Ben Studinski

★★★★★

a month ago

Diagnosed and repaired the issue quickly. Communicated through each step to make sure nothing was missed (or done mistakenly so I didn't get charged more than I wanted to pay) and was able to help me make decisions on what was worth replacing versus leaving as-is. Plus they have a digital inspection sheet they send to you showing their findings. Very transparent and trustworthy. There are certainly cheaper shops out there, but there are also MUCH more expensive shops out there. This is quality at a realistic and good price.

Terese Daigle

★★★★★

a month ago

They were great! Our vehicle became a comedy of errors - we dropped it off one morning, expecting to get it back that evening. A week and a half later we were finally able to exchange their loaner car back for our Endeavor. They kept us informed of everything and verified we were ok with what was happening and what was needed. Fantastic service and customer support!

Rob Smith

★★★★★

5 months ago

Was a really bad situation for me and this place took care of me made everything really easy. I even kind of took some of my frustrations out on them that I was dealing with from the insurance company and they were understanding and handled everything professionally. I also didn’t have a car to get to work after my accident and they provided one promptly and even when I had a situation with insurance, they let me use the car for a pretty prolonged time until I got situated. They did their job and they did it well and even went above and beyond.