About Business
Audi Eau Claire brings expert Car Repair solutions to the local community in Eau Claire, WI, Eau Claire. From Audi dealer, Auto parts store, Used car dealer to complex Car Repair projects, they maintain high standards of service quality. Local residents in Eau Claire, WI appreciate their attention to detail, leading to a consistent 4.5/5 rating from 78 reviewers. By focusing on the specific requirements of the Eau Claire, WI area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Eau Claire, WI and beyond.
Google Reviews
Amber DeLong
★★★
☆☆
a month ago
Everyone is always friendly but my service times are extremely long. My scheduled appointment for an oil change and tire rotation was 10:30 am. I dropped my car off at 10:15 so it would be ready for my 10:30 time slot. I did not check out of your facility until 1:05 pm. Why does it take 2 hrs and 35 minutes for an oil change, tire rotation and air filter replacement? When I check in they gave me an estimated time of 1 hour.
Pam Kelsey
★★★★★
Edited 4 months ago
Jonathan always friendly, courteous and respectful. I recently had work done elsewhere and was appalled at the outcome.(I was in 2 accidents within a week. It had a 5 star rating, even.) Audi actually fixed a major problem within minutes, (the other establishment was over 2 weeks and STILL hadn’t fixed) also discovered a serious neglect that the ‘elsewhere’ work order said was done but in fact wasn’t! Thanks to Audi’s video, the omission was VERY obvious and shouldn’t have been checked off as complete. The final charge was very reasonable especially considering they saved me from a probable roadside breakdown. I’ve worked with the men and women there since 2017. They’ve always been professional, respectful AND thorough. I’ve always been thrilled with my final outcome. Frankly, they’re also reasonably priced compared to other local maintenance companies! They were even able to fix a minor emergency right on the spot a couple months back, with no charge at all! I really can’t say enough! I’m a happy customer!
Scott Feldhausen
★★★★★
Edited 3 months ago
What amazing customer service, Tyler Haas got me in and out quickly and even had my beloved SQ5 washed and vacuumed! John Crosbie sent me a detailed video of the what he did and how everything measured out, from brakes to fluids, a very nice touch!! Thank you Audi/Volkswagen of Eau Claire for the great service!!
Sarah Halverson
★★★
☆☆
5 months ago
The service seems just fine. But this is the 2nd time that I have taken my vehicle, that I purchased there, and had it serviced and it says complimentary wash and vacuum and not one thing done or even a mention of it. Why even offer it if it never gets done?
natalia ripeckyj
★★★★★
5 months ago
Always friendly service! Both Tyler and Johnathan communicate clearly about what service was done and answer all questions. My car always comes back cleaned and shined both inside and out!
Terri M
★★★★★
6 months ago
Excellent Experience! Jonathon was fantastic! He made my appointment go seamless from beginning to end. I will return for future service work. Thank you
Barb Killen
★★★★★
7 months ago
All went smoothly and very timely. Easy to schedule an appointment, and they were accommodating to let us drop off our vehicle early. Staff is also very friendly.
John Larson
★★★★★
a year ago
Excellent service experience. Service representative Tyler listens carefully and explains well. Very nice loaner car provided. Check engine light and driver door rattle addressed and fixed. Nice explanation afterwards with terrific video by automotive technician. Car vacuumed and washed afterwards. All under warranty so no cost to me.
T R
★★★★★
8 months ago
Super satisfied with my purchase and everyone here was very helpful and Hunter even took his time on his day off to make sure we got the deal done for me. Very professional and polite people. Would highly recommend to anyone looking for a good place to buy a used car.
Braxton Phillips
★★★★★
11 months ago
I can't say enough about my experience at Audi Eau Claire and working with Logan. He was extremely knowledgeable and kind throughout the process and really made the entire buying experience special. The other individuals I worked with, Tyler and Drew, are also great. I will reccomend Audi Eau Claire to everyone seeking a top notch experience at a trustworthy dealership.
Pam Kelsey
★★★★★
a year ago
My auto-wipers turned on in the car wash and ripped both wipers off. The serviceman was able to retrieve them both however the passengers side was torqued some and wouldn’t stay down. I immediately drove to the Audi service department in hopes of a chance they could fit me in. There were more cars there than I’ve ever seen. I explained my dilemma and right away someone came out to assess my wipers. Within 15 minutes I was on my way, wiper base adjusted, both wipers on and they topped off my washer fluid to boot! “No charge!” Once again I was treated to their excellence in service… They never fail to satisfy in excellent service. I am determined to always deal with this company and will encourage others too as well!
Charles Woods (Life Coach C.W)
★★★★★
a year ago
Great job, great service, identified all my vehicle problems and fixed promptly. Was very detailed and thorough. Mechanics were excellent. I recommend this place if you need your foreign vehicle fixed.
Jean Krizan
★★★★★
9 months ago
Audi Eau Claire is phenomonal! I travel a few hours for their service. Tyler, my current service advisor, is truly an example of how to provide the very best customer service. But, each and every one are always willing to go above and beyond.
Mary Rufledt
★★★★★
a year ago
I just wanted to leave a review for Michelle Scobie and Susan Vance. I want to thank both of you for getting me through the paperwork with Audi, on an issue that was out of all of our control. I have always had an amazing experience working with your dealership and your professional people. So, a thank you to both of you for expediting this very quickly on something that should have been taking care of months ago with Audi. Always a great experience working with your dealership. I would highly recommend Audi Eau Claire to anyone. Another shout out to Tyler Haas & Jonathan Whitman for always having a vehicle ready for me to use, when I needed to drop the car off for maintenance. And, once in awhile I have to stop in for minor things that need to be adjusted and they are always accommodating as well as John Crosbie , who runs the automotive mechanic area. I have bought several vehicles through Audi and your dealership. I believe in the brand and I want to thank you, for taking the issue on this vehicle and making it right. Have a great year!
Dana Stanislawski
★★★★★
a year ago
Logan was so easy to work with! Our car was ready to test drive when we got there. Within 1 hour we purchased the car and was on our way and happy with our purchase.
Cynthia La Pointe
★★★★★
2 years ago
The BEST car buying experience I've ever had! All the guys I worked with were incredible - super kind and with great energy. Everyone there seemed more like a friend than someone trying to make a quota (they don't have commission-based pay btw). They were as excited about the Tesla I was purchasing as I was and gave me a stellar trade-in offer! They even stayed well after closing to answer questions and clean my car and it felt like they would stay as long as I needed them to. I tend to trade in my car every two years and told them I will definitely be back.
Rod Larson
★★★
☆☆
a year ago
The young man that checked me in was very nice and helpful. Mary, my tech, was very thorough in checking out the car. My issue was I had an 8 am appointment and I was 10 minutes early. The appointment took 1 hour and 47 minutes for an oil change. I have a business to run, and I locked the doors so I could go get a oil change thinking it would take 30 to 45 minutes. In the future, please let me know before hand so I can make different arrangements. Or let me use a car.
Karen P
★★★★★
a year ago
I trust Ken Vance with my vehicle maintenance and this last time as with each visit my service technician Jonathan was great! Love the technology that is used, I mean a video of my car in the service bay with commentary- so cool!? The dealership is pleasant to hang out at too, relaxing and comfortable.
Muffy
★★★★★
a year ago
I had a great experience with the service side. Jonathan was the tech. Great communication and options that were explained in detail. Will be back for all of our Audi work.
Mary Race Gooderham
★★★★★
a year ago
We had an excellent experience! I highly recommend working with Logan. He was so knowledgeable and the manager, James was so great to work with too! We love our new Audi!
