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About Business
For professional Car Repair care in Eau Claire, WI, Eau Claire, look no further than Sam's Club Tire & Battery. Their team excels at delivering top-tier results for Tire shop, Car battery store and related Car Repair needs. Their customer-centric approach has earned them a 3.4/5 rating based on 18 pieces of feedback. They have become an integral part of the Eau Claire, WI community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Eau Claire, Sam's Club Tire & Battery is ready to assist with your next project or repair.
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Google Reviews
man wing chan
★★☆☆☆ Horrible customer service: tried to make an appointment by phone and update my membership info since I no longer use the phone number on file, but got accused of sharing membership because I cannot match the email they have on file, but when I check my account online, it is the one I gave her, so totally unacceptable and infuriating. She jumped to conclusion to accuse the customer instead.
Martin Rosendahl
★☆☆☆☆ Got a new set of tires a few years ago for about $600. I liked that they came with free lifetime balance and rotation. But every time I tried to go in to get them rotated and balanced, they said "we're booked, we can't get you in today." I'd ask to set an appointment for the next day and they said "we don't set appointments, it's first come first served." So I wasn't able to get my tires rotated and balanced as frequently as they recommended. One of the tires wound up blowing and they refused to honor the warranty because I hadn't gotten my tires rotated and balanced on their recommended schedule. That's the last set of tires I'll buy from Sam's Club.
A V
★★☆☆☆ Service is so slow. Had an appointment for 11 a.m. There were two people in front of me and waited in line for 10 minutes until I was helped. I was told it would take 45-60 minute for the tire rotation. It took 1 hour and 30 minutes! A reminder -- this is with a scheduled appointment! They simply need more people in the back and up front.
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