About Business
Island Auto Repair brings expert Car Repair solutions to the local community in Worcester, MA, Worcester. From Auto repair shop, Auto body parts supplier, Auto radiator repair service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Worcester, MA appreciate their attention to detail, leading to a consistent 3.5/5 rating from 35 reviewers. By focusing on the specific requirements of the Worcester, MA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Worcester, MA and beyond.
Google Reviews
Marvin Negron
★★★★★
Edited a year ago
I've known Mack for 25 years. I don't know of a nicer, kinder person than him! He's a thoughtful and intelligent person who's always willing to help!
Bill Crocker
★★★★★
11 months ago
TOP GUN of auto repair. Had an excellent experience with their service. Price and quality blows away the completion.
curtis taylor
★
☆☆☆☆
4 years ago
I was in a pinch and needed my motorcycle towed after a flat tire. I called island auto repair and towing and they told me it was going to be 200$ to tow my dirtbike. I reluctantly agreed and went ahead with the tow. After giving them my credit card information i was charged an extra 40$. Ive been trying to call back and get some resolution and my 40$ back. but its been over a week now they keep giving me excuses and telling me to call back later. And today they wont answer my phone call.
Zoraida Montañez
★★★★★
a year ago
Went for the first time today and was very pleased with my experience! Staff are professional and welcoming. Took no time to get the job done, which is huge. Thank you!
S L
★★★★★
10 months ago
Our car had some issues with the tire pressure and the staff handled it with swiftness and care! Thank you so much :)
Adam Ross
★★★★
☆
6 years ago
After relocating to the area, finding a garage we could trust with our automobiles was important. We were fortunate to find Island Auto Repair after using a Groupon for an oil change there. Since then they have done all service on our vehicle without any issue, obfuscation, or delay. Their prices are fair while the service has always been done fast and done well. They do a lot of business installing ignition interlocks, and can get pretty busy with that. But, call ahead and you will get a timely appointment. The staff has always treated us with honest courtesy and communicated well. Island Auto Repair is our go-to for car maintainance.
Sara March
★★★★★
10 months ago
I loved it here. The staff were so helpful, knowledgeable and the prices were lower than I expected. I’m so glad I found this hidden gem. I’ll see you in the future!
Allison B
★★★★★
2 years ago
My car broke down 5 hours from home on a Sunday evening. Island Auto Repair couldn't have been nicer and quick with a response when I called. I had the car towed to their shop that evening. They fixed my car first thing the next morning and got me back on the road to New Jersey! A very stressful situation was quickly turned around. Thank you so much!
ROUGH HOUSE PUBLISHING
★★★★★
6 years ago
I've been a long time customer of Island Auto and have enjoyed their professionalism for the better part of a decade now. I've always been treated fairly as a customer and well respected. In return, I've given Mac and crew my business exclusively. Mac's had my back through thick and thin. Island Auto comes with my highest recommendation.
Jason Chandler
★★★★★
a month ago
Quick and professional service center with honest folks. What else could you want.
Kelsey Murray
★★★★★
5 years ago
I have taken my vehicle here multiple times and have always been treated with respect, professionalism, and honesty. I've been to many other places before with my vehicle and have not felt the same from other mechanics being a younger woman. I would highly recommend island auto to anyone who has issues with their car. Fair pricing and they take the time to explain what's wrong in detail.
SassyLouLou
★★★★★
a year ago
I finally found my auto repair place!!! Holy grail for me!! Mikayla, Mack and the mechanics are superb. Fixed my blower motor in 30 mins and did a great job!! Recommend highly!!
Greye Bell
★★★
☆☆
a year ago
Started off great but... Was/ am in the process of moving states. Needed to get a tow hitch on my car and the wires for it. Tow hitch installation went great and on time. The wires however... Well after being told "maybe they'll be in tomorrow" and "still waiting on UPS" for a few days.. things aren't looking so great. Need a concrete answer to give the movers, my current landlord who wants his house back, and U-Hual, but can't get a concrete day on when I can finish getting my car prepped for the move. Would not suggest having parts ordered if getting work here done. You'll never have an accurate time frame or concrete answers. Hell, as I'm writing this, I'm questioning whether or not they even track their shipments.
Liang Xia
★
☆☆☆☆
8 months ago
unprofessional， the lady who pick up the phone was so rude and hang up on you. Does she have any manners? She will tell you it is your problem and you just need to find a way to it? Like if I could why would I need you? Not helpful at all.
Blessing Poah
★
☆☆☆☆
8 months ago
I was told by someone at this shop to drop my car off on Monday morning because the check engine light was on and I couldn’t complete my inspection. I followed those instructions and dropped my car off at 8:30 AM. By 12:30 PM, I still hadn’t received an update. When I called to check on the status, I was told by Makayla at the front desk that I never had an appointment — which was confusing and frustrating since I was explicitly told to drop the car off on this day. When I expressed concern about my car sitting there untouched for four hours, Makayla responded with attitude and no accountability. When I asked to speak with a manager, she claimed she was the manager. When I then asked to speak to someone higher, she told me I’d have to wait 15 minutes — and then she cursed at me and hung up the phone. This kind of treatment is completely unprofessional and unacceptable. If this is how management speaks to customers, I can’t imagine how seriously they take the work they’re doing on people’s vehicles. I drop my car off and it was there for three weeks and she gave me an attitude about me asking why is my car taking so long to be repaired oh we’re charging at a lower rate so then not even fix the problem that’s why I had to return my car 07/07/2025-After being told to drop my car off at 8:30 AM and getting no updates for 4+ hours, I was spoken to disrespectfully by the front desk staff, Makayla. When I calmly brought up her unprofessional attitude to the manager, he dismissed it. Once he saw I left a negative review about my experience, he told me to pick up my car and that they would no longer service my vehicle — simply because I gave honest feedback. This level of retaliation for a customer sharing their experience is completely unacceptable. Do better.
Jacob Suzuki
★★★★★
6 months ago
Makayla is nice lady. They replaced my transmission, cost much less than rebuild I did couple years ago at somewhere else.. It took couple extra days but my car is running good now.
Shanyce Arrington
★
☆☆☆☆
2 months ago
My 13 yr old daughters package went to their office and when I asked if they received it they told me no deliveries were made. As u can see it was. Not to mention the camera on the building shows the delivery guy going into the office with a package and coming out without one. It’s sad and disgusting to have to steal from a 13-year-old Little Girl.
K.Zannino RN
★★★★★
4 months ago
Mac, Michaela, Luke and the rest of the team down here are straight shooters. This is an honest blue collar proper establishment. Is you need facts, fair prices and honest dealings! Island Auto is Premier!
Alissa Baldarelli
★★★★★
6 months ago
I've been bringing both my personal vehicle and company vehicles to this shop for a while now, and they never disappoint. Whether it’s a quick fix or something more involved, they’re always incredibly accommodating and able to get to the vehicles right away. They never try to upsell or push unnecessary repairs. Instead, they work with you to find a lasting solution at very fair and reasonable prices. The staff is always friendly, professional, and clearly takes pride in their work. Highly recommend this place if you're looking for trustworthy, reliable auto service!
Jaymie Provencher
★★★★★
a month ago
Me personally. I NEVER had any issues, and have always been treated well. Everyone has been super nice to me and I feel like they try to make it as much a comfortable and smooth experience as they can. Love everyone and appreciate all they've done beyond words, the few times I've been there
