Italy Service

Eric Wilson

★★☆☆☆

Edited 7 months ago

Edit: this place was sold, and is now a disaster. The new owner is a great guy, and is fantastic at customer service. However, the staff who have been left in charge have committed a number of unforgivable mistakes, and I'm never going back. It's a real shame, because it used to be a great place. But, if I were you, I would take my car someplace else. Here's my old, original review, for context: If not for Italy Service, I wouldn't attempt to own an exotic car in Las Vegas. In a town full of incompetent/criminal car repair shops, this place stands out as an oasis of integrity.

William Moore

★★★★★

a year ago

Brian and his team are the best! They go above and beyond to take care of their customers. Brian even dropped my Alfa Romeo off to me after completing some additional work. He truly cares so much more than the large dealerships do.

Matthew Caruso

★★★★★

Edited a year ago

Italy Service has been the BEST service for my Bentley. It is always done on time and they strive to have the best service possible all the mechanics are highly trained and know what they are doing. They have always solved any problems I have had with my Bentley Thanks guys!. Also wanted to thank JR for his hospitality and knowledge. Highly recommend Italy Service

octavian bell

★★★★★

Edited a year ago

Phenomenal experience handling my G 550. Very well trained and the best around town!! Recommend this to everyone who is looking for a great go to for their car.

Insert BTM

★★★★★

8 months ago

Very honest people working here! Straight to the point.. No nonsense or up selling anything. I had great experience with these getting my car fixed. Highly recommended.

Jake S

★★★★★

9 months ago

I brought my Alfa here for a coolant leak on extremely short notice and Junior was able to diagnose and solve the problem within 24 hours at a reasonable price. Italy Service will be my go to shop moving forward because its clear that they know thier trade and are good at what they do.

erica brown

★★★★★

a year ago

Great shop for all things Italian. I got tired of paying dealership repair prices for my 2013 Fiat. These guys are honest, fair price, and don't hold your car hostage forever while doing repairs (usually back within a day or two for bigger jobs). They also stand by their work if things aren't great and do what is needed to make it right. Jr is always willing to get you in and out without a hassle! 😁

Phantom squad Unknown

★★★★★

10 months ago

You guys did a fantastic job with the stage 1 tune for my black Alfa Romeo guila 2.0 😎 I would love to come back some time soon again for a down pipe and the tune up again.

Adam Persky

★★★★★

Edited 2 years ago

⭐⭐⭐⭐⭐ I recently had an exceptional experience at Italy Service in Las Vegas, and I can't help but share my delight. Brian Ichikawa, the owner, is the driving force behind the outstanding customer service provided. From the moment I stepped in, I was greeted with professionalism and a genuine commitment to customer satisfaction. Brian's dedication to excellence is evident in every aspect of Italy Service. The team goes above and beyond to ensure the best care for your luxury and exotic cars. Brian Ichikawa's leadership sets Italy Service apart. His commitment to both time and cost-effectiveness is a game-changer. Unlike other places, Italy Service provides a viable alternative to dealership services, offering top-notch maintenance, upgrades, and customization without breaking the bank. Choosing Italy Service means choosing a premier automotive experience, thanks to Brian's dedication to quality and customer-centric service. If you're seeking unmatched expertise and a commitment to your satisfaction, look no further than Italy Service. Kudos to Brian Ichikawa and the entire Italy Service team for consistently exceeding expectations! We brought my wife's 1979 Fiat 2000 Spider to Brian, JR and the crew at Italy Service to bring this car back to life after sitting in covered storage for over 35 years. It took Italy Service over 4-5 months to source the parts that were needed and MISSON SUCCESS! They delivered it last week and the fun begins. Big HANDS DOWN to Brian, JR and all the crew at Italy Service!

Steve G

★★★★★

2 years ago

Had new tires and a 4 wheel alignment on a Maserati GT. Just briefly talking to them.. their knowledge of these cars are extensive and their prices are very reasonable. This is my go-to place for anything the Maz needs now.

Carlos Morgan

★★★★★

6 years ago

Filled out the contact form on their website on a Sunday, and Brian called me back in 15 minutes. I told him what was going on with my Alfa Romeo Quadrifoglio, and he said bring it by "tomorrow". After market Parts are very hard to get for this vehicle, but Brian found a car in Texas that had been in front end wreck, and was able to buy the perfectly good parts from the rear end at about a quarter of the cost. Brian goes above and beyond to keep you posted on the progress, and give you options and details. These guy's know their stuff, they are honest, and to top notch work for affordable fees. I would highly recommend Italy Service. Amazing!

Eric Thatcher

★★★★★

Edited 3 years ago

The best experiences I've had with a automobile repair shop. Brian on the phone was completely honest and Junior who examined my car seemed very knowledgeable and quite honest as well. I hope to have a continued relationship with these people.

Jesus

★★★★★

11 months ago

My big homie David Yoon referred me over to the Best Shop in all of Las Vegas, Gio is a fantastic team member and got me taken care off… Gio earned my trust and I certainly wouldn’t go anywhere else! ⭐️⭐️⭐️⭐️⭐️

Malik Amir Shabazz

★★★★☆

7 months ago

These guys are great, Jr is really knowledgeable of Italian cars, The oil change was fast and I had full confidence that they knew what they were doing. They were also cheaper than the dealership. The only reason why I am giving 4 and not 5 stars is because when I looked at my car while getting the oil change I see that the under carriage shield was mostly off and not completely off. It was hanging. I don't know if that caused strain on the shield but please handle my car like it was your own. I take pride in my car and I would like it taken care off like it is. Other then that a great shop with great people.

Michael Ortega

★★★★★

a year ago

I recently purchased a pre owned Maserati Levante and my check engine light came on. I’m new to Las Vegas and wasn’t sure where to get my vehicle serviced without paying high fees at the dealership. I was referred to Italy Service by another mechanic and I connected with JR who set up a same day appointment to check my vehicle. JR right away greeted me and connected my car to the computer to see what was going on. He was able to get my car serviced the next day at a really affordable cost. He was honest and didn’t try to upsell me anything that my car didn’t need. This is where I will be taking my vehicle to get serviced moving forward! Thank you Italy Service and JR.

Patrick Reynolds

★★★★★

a month ago

Called this location and was given first appointment of the day. Car was ready by 11:00. Service was amazing, everyone I spoke with including Brian and Mel were very professional, quick response to text or message. I highly recommend this business for repair of Alfa Romeo or any Italian car.

Manny Cuaresma

★★★★★

3 weeks ago

My Maserati needed front and rear brake pads and rotors replaced. I called several Auto shops but they charge very high "Because it's a Maserati". I called Italy Auto Service and Brian told me to bring the car so they can give me a true estimate. He gave me a very reasonable price for parts and service. Brian and Mel treated me kindly. They even gave me a Military discount. Job well done! Thank You!