J & J Auto Repair

N “Refinement” EL

★★★★☆

8 years ago

Fixed my muffler in less than 90 min. Car runs great.

Jonathan Ospina

★★★★★

5 years ago

Great mechanic shop with great vibes all around and the guys are honest & fair!

Tracey Fredericks

★☆☆☆☆

6 years ago

They are very unprofessional...my husband went there for mechanical repairs and no one approached him or asked if he needed help...this is the second time he went there in the space of five years and the attitude is still the same...I think if u don't speak Spanish they don't approach you

Katherine Ozuna

★★★★★

6 years ago

In and out did my oil change and inspection great place will go back

Juan Sanclemente Castillo

★★★★★

7 years ago

Very good prices, excellent service and the mechanics know what they are doing

JAH Yute

★★★★★

6 years ago

The mechanic is very knowledgeable and the price is great. I'll always go back in the future.

R “Krazykolorz” G

★★★★☆

5 years ago

Great place to be. Responsible prices for great labor... My new mechanical home

Jacquie Lazzos

★★★★★

Edited 3 years ago

Recommend they are honest .they don't over charge and fix your vehicle..Juan and his staff are honest. They let you see working in your car..l

Leonardino Rodriguez

★★★★★

11 months ago

The mechanic makes a great job and respect

Richard McIntosh

★★★★★

2 years ago

I've been doing business with them for many years with my cars. They are the best, always on point and always satisfied with their work.

Jonthan Rivas

★☆☆☆☆

6 years ago

I thought they were a good auto shop, brought my car one time for a transmission problem and they took care of it, months later brought my car again cause it was making a chattering sound underneath. Left my car on a monday only to get a call from the owner on Wednesday asking if I took the car back, turns out they lost my car. I personally went to the shop to ask the owner what happened and he said the car went missing Tuesday, the day after I left it. He said they had moved to the car on a street where they began doing construction and must of towed it somewhere else, that I just need to look for. I got upset with the owner because I shouldn't have to look for the car if it was misplaced because of them but he didnt wanted to spare any manpower to look for a lost car when once again it was because of them it was lost. Thankfully my cousin found the car on his way to the shop 2 blocks from the shop. I went to see for myself and the car had a DOT notice on it confirming it was towed due to construction but on MONDAY, so not only did they not care about looking for a car they lost but also lied when it got lost and lost it on the day I gave it to them, the only thing good that came out of this was they told me the chattering was due to the catalyst converter and if I bought the part they would change it for me, I no longer trust this shop with my car and never returning, had they really looked for the car they could of found it as it was only 2 blocks from their shop and I would of never known they lost it.

Lewelin Polanco

★☆☆☆☆

2 years ago

Brace yourself, this is going to be a long review... I brought my car to get a new speedometer. Went to pick up my car, and was charged. When I drove it, it was clear within seconds that the speedometer was still not working. The mechanic, Juan, had just charged me and sent me on my merry way knowing it was still broken, or at least had not double-checked that it was working! On two other occasions I had to call to see if my car was ready because there would be no word for days, and both times he didn't even remember he had my car! MY last incident: After a call with Juan (after shop hours), he told me to leave the car by the shop, and instructed me where to place the keys. I parked, sent a detailed text message of where it was (even a pinpoint), and the car's issue. I left it on a Wednesday and the car needed to be moved from that place by Friday due to alt-side parking. The weekend passed, and still no word from him. I called to follow-up, and he didn't remember he had my car...AGAIN. He finally did the job, I picked up my car, and though the service I left it for was luckily done right the first time around, I got a ticket in the mail a few weeks later for the alt-parking, since he forgot about my car. He didn't tell me the car got a ticket, nor did he even leave the ticket inside the car so that I could at least see it. This felt sneaky, and deliberate so that I wouldn't hold them liable for their oversight. Next: My mother's car turned off while driving, twice–a SERIOUS issue. I told Jose, the other main mechanic, in person, that this was the *MAIN* issue the car was having. I also asked him to check the rest of the car to see if it needed other fixes. He proceeded to make a bunch "fixes" without telling me beforehand, or to even confirm if I could financially afford to make all of them at the same time–total was just over $1k. After complaining about it, they, of course, proceeded to blame me for not saying I wanted an estimate before he made any fixes. We picked up the car, and stored it in the driveway. After less than 2 months of being stored, we gift the car to my aunt, and a week later, the car shuts off while she's driving! She takes it back to the shop, and tells them they never fixed the MAIN issue. Juan hooks it up to a machine, and tells her "the machine says the car is fine." She trusted them and left. A couple of days later, the car completely shuts off and goes stiff while she's merging onto the highway. Thank God she was just entering and not already in highway traffic, or that could've made for a very serious accident. They didn't fix the issue the first time, and then dismiss it a second time putting my aunt's life in danger! UNACCEPTABLE!! Next: My aunt wanted to sell her car, and asked Juan if he could help her sell it. He agrees, she gives the car a full cleaning, and leaves it at the shop per his instructions. One day she calls him so she can pick up the car for errands. He informs her that they were going to the beach, so the shop was closed. Few days later, she goes to the shop unannounced to get it. She was met with a messy car–sandy, and littered with empty drink bottles. Turns out they had taken HER car to the beach. She also noticed a torn up ticket. So not only did they take her car for a joy ride, but they also got a ticket that they had no intention of telling her about. When she asked about the ticket, all Juan said was, "oh yea, it got a ticket." Taking no accountability. As if the car itself was responsible for the ticket. Last, my sister's car: Her signaling lights would either not go on, or make a loud buzzing sound. When she picked it up after the "fix," she was told there was no bigger issue, and the bulbs just needed to be changed. Within less than a minute of driving, the signals were STILL horribly buzzing. Again, why aren't they checking before charging people?!! Even I know to double-check my work, and my job doesn't potentially put people's lives in danger. We put up with the foolery for longer than we should have. DO NOT recommend you put your trust in this shop.

Andre Sce

★★★★★

3 years ago

Extremely competent mechanics and quality service. I have had a transmission replaced amongst other work and have always been satisfied. The owner is a solid person who is easy to communicate with.

Pamela Rodriguez

★★★★★

3 years ago

Went for a vehicle inspection around 9:00am and was out the shop in less than 25 mins. Jose was kind and respectfully responded to my questions. He also let me know the price before starting the job. I left content with the service and would return.

Ebow Biney

★☆☆☆☆

2 years ago

Charged me $500 only to somehow return my car to me in an even worse condition than when I brought it to them. Combined with their poor communication and customer service, this is easily one of the worst auto shops in the state of New York. I would give 0 stars if possible.

Lisa B.

★★★★★

a year ago

Needed an emissions test and found J&J. So professional and the facility is immaculate. We were in and out in 20 minutes. So happy that I found this place.

Hector Pimentel

★☆☆☆☆

2 months ago

I didn’t like that They have bad customer service leaves a little bit to be desired and I feel like It was disorganized incommunication overpriced