About Business
Conveniently located in Fountain Valley, CA, Jacks German Auto Service Inc. has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Auto tune up service, Car repair and maintenance service, making them a top-choice Car Repair specialist in Santa Ana. Backed by 45 satisfied customers, they currently hold a prestigious 4.9/5 star status on our platform. They take pride in serving the diverse needs of Fountain Valley, CA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Jacks German Auto Service Inc. is the go-to destination for quality and service in Fountain Valley, CA.
Google Reviews
Doug Thomassen
★★★★★
5 years ago
Best service I've gotten from any shop, went above and beyond my expectations and made sure my car was in impeccable shape even when they didn't have the parts in the shop went to another shop for free to grab spare parts for my car, it's nice to feel like they are actually trying to help you understand what they are doing to fix the car rather than keep you in the dark then hit you with the bill of things you didn't really need , the quality of the work was second to none . I highly recommend this shop . I won't go anywhere else unless completely necessary.
Steve Orlov
★★★★★
a year ago
Great service! Courteous and friendly staff. Knowledgeable and experienced technicians. Saving a ton of money on scheduled maintenance now by going here rather than the dealer now that my warranty is expired. Highly recommend.
Tony Hernandez
★★★★★
5 years ago
Jack, Henry, and andrew best mechanics you can around your german cars or any. Been going with my F32 BMW for service, nothing but smiles when I'm out of the shop. Thanks again guys for the hard work you've done already with my car and more to come.
Konstantin Poklonsky
★★★★★
7 years ago
Always a choice what shop to take your car in. Having a couple of German cars, even one that’s becoming a classic, that choice matters. Straight answers, honest repairs, quality parts. Wealth of knowledge inside those shop walls, old school and new. Lets be honest, no one likes a big bill, but we all love when the car runs well, and no one got a run around to get it there. Choose wisely, my friends, choose wisely :)
Nimesh Udani
★★★★★
11 years ago
Ok they're not your fancy Porsche dealer...but honesty and integrity is something that Jack's German Auto has. I take my Cayenne to them for all my services that I cannot do myself. I highly recommend Jack and his qualified staff.
Stephanie Alvarez
★★★★★
7 years ago
Henry fixed my husband's car (a check engine light issue) fast and much cheaper than the dealer who qouted a very high price, and the dealer recommended stuff we didn't actually need. Jack's fixed the car same day, wish we would have found this shop sooner.
Yue Qi
★★★★★
4 years ago
Knowledgeable staff, excellent work, reasonable prices, finest tradition in the industry. Henry fixed a coolant leak on my car in just one day and inspected other parts for free even though they didn't charge me any diagnosis fee. He suggested a new air filter and didn't charge any extra labor for that.
Tiffany Pham
★★★★★
4 years ago
Henry was so thorough and helpful during our consultation of my ‘13 VW Passat for the OBDII HO2S error. There was no pressure to do service with the shop, however I went with getting service done here because I trusted their advice. Prices were given upfront and very fair. Highly recommend.
Suzette Aguirre
★★★★★
9 years ago
This week has been awful for me, but my experience with Jack's German Auto Service made it better. My VW Beetle was towed here after braking down on the freeway and I was worried it would be expensive, but Jack's German Auto Service made my day when they fixed my car's throttle cable, car alarm, and emergency brake within half an hour without charging me! I can't thank them enough! They also had fancy coffee and candy bars in the lobby. I absolutely recommend their services!
Natti
★★★★★
6 years ago
I had such a great experience from the first time I called Jack's to speak about my Audi issue. Jack and his mechanics are beyond experienced. They're master mechanics. My car is purring like a kitten now 😊. Jack, thank you so very much for fixing my car!
Angie Camarena
★★★★★
6 years ago
I brought my son's Mini cooper in for some major work and I'm so glad we chose Jack's German Auto Service. He explained to me what the car needed and was upfront about the cost. Overall great quality service! We will definitely come back!
Lily Martin
★★★★★
8 months ago
The service was amazing as well as the price! They were very helpful and friendly. Highly recommend they saved our vacation since we came from out of town. Everything took 20 minutes!
eilene dubel
★★★★★
Edited 4 years ago
Jack, Andrew and Henry have been helping me with my BMW for several years now. Not only do they take as much time as necessary to ensure I understand what the issue is, but they tell me what is going to need servicing in the future so I know what the next service will be, how much it will cost and how long they will need to keep my car. This has been invaluable because I have a heads to ensure I'm prepared for the bill and can plan for the expense. Wouldn't go anywhere else!
Parker
★★★★★
4 years ago
I spoke with Jack and Henry and they both treated me (a new customer with basic maintenance) with the highest quality service and professional manner. They gave me detailed answers to all my questions. Diagnosed several of my concerns with a faulty washer blade motor, brake pad intervals, and just random Audi questions. They're super flexible and will work with whatever situation you give them. If I wasn't leaving the state I would absolutely go to them with any auto issues/questions.
Logan James ///
★★★★★
7 years ago
Jacks German Auto is the only place I trust to work on my e36 m3’s and my e39 m5. These guys are the most knowledgeable, because they are enthusiasts themselves. They give the best advice and they have the best prices around! They get work done as soon as possible while doing a thorough job. You won’t have to wait weeks like you would at a dealership, and you won’t have to worry about your car while it’s in their hands. Highly recommend Jack, Henry and Andrew for all your German auto needs!
B D
★★★★★
10 months ago
I brought in a 911 Carrera for a pre-purchase inspection. Henry accommodated me promptly and was exceptionally thorough and informative throughout the entire process as well as friendly and courteous.
Franz Raaf
★★★★★
a year ago
Henry is awesome. We have been servicing our Audis here since a couple of years and always happy. The service is exceptional. Very transparent and there is no pressure. And things are being explained about what’s urgent and what’s not. Always happy to come here. I trust them
C B
★★★★★
3 years ago
I have been with Jack since 2002 (22yrs) with two different Mercedes. Jack has always been upfront and fair with the work performed and amazing at analyzing, on a dime, what the problem is. Henry has been awesome at diagnosing my newest Mercedes and has coordinated with dealer on necessary recalls that I had not been advised of by Mercedes Benz. Andrew is great at repairs as well, and will explain suggested repairs needed. I totally trust my cars with Jack's as a whole and highly recommend their services.
E Rev
★★★★★
a year ago
My daughter had warranty repairs done on a radiator replacement on an X3 and I dealt with Henry. He is very professional and got the job done quickly, even dealing with our difficult warranty company. I definitely recommend using their shop for repairs. Fair prices and great repair work and also excellent communication. He always called to give me an update. It’s hard to find great service these days. Job well done! Thank you!
Julie Bartens
★★★★★
6 months ago
Jack's German Auto is one of the best out there for any German car service. They handled a major restoration on my 1966 Porsche 912 including installing a new engine and rebuilding the trans, brakes, carbs, and much more. The level of skill required for this work is extremely high and they delivered flawlessly. The techs are all professional, communicative and honest with their pricing. Whether you need general service or a full restoration, your car will be in excellent hands here.
