Jacksons Signature Hand Car Wash

Jules Nguyen

★☆☆☆☆

7 months ago

they were going to charge me $75 for a hand wash that was “usually 100” just for my car to be in worse condition then it came in.. this place obviously doesn’t wash any of their towels because every single one of my windows and windshields was left streaky, they left a chip in my paint, and dry soap ALL OVER my car. they also told me i was “good to go” when they didn’t even have my keys and were unable to locate them for a good 5 minutes. most definitely the worst experience i’ve ever had at a car wash. i don’t know if because they lowered my price to $50 they thought it was okay to do a shitty job on my car or if they’re this terrible with every car they wash, but i’ll never be back

Kate Higgins

★★★★★

a month ago

Amazing wash and detail today. My Grand Wagoneer retains a lot of water in the window tracks and the service technicians were able to remove the excess water and prevent the usual water drips. The inside of my car was meticulously done. The screens were spotless of fingerprints, cup holders free of debris. Very happy, well done.

Valerie Bonsonto

★★★★★

2 months ago

I have been going to this location for a while and they absolutely do the job of cleaning my car. But under new management now, my car looks absolutely incredible. Huge improvement. I’m a realtor and my car needs to be kept detailed for clients. Serena is making magic happen!

Shon Manzo

★★★★★

3 months ago

The lead staff at the car was did a great job. I do a hand wash and the crew does a top shelf job. The staff is very outgoing and professional. Serrina is so knowledgeable and professional with myself and the crew working. Would suggest going and finding out for yourself. Shon

Corey Stuart

★★★★★

a month ago

I keep my car outside and live on a dirt road so my car gets beat up pretty bad. Went in for a detail and I could not be happier. A huge reason for this review is the customer service. The staff was so fast with the detailing and it looks great. Thank you to all of you and the manager Chris for the attention to detail.

Eileen Niley

★★★★★

2 months ago

After a long road trip, my car needed some TLC. Serrina and Elena did a fantastic job!

John Castaneda

★★★★★

a month ago

The service rendered was exceptional; my Jeep was returned in a condition superior to its initial delivery from the dealership. I commend the diligent effort and meticulous service, and I also noted the pleasant interior aroma. Thanks again Jackson crew and management.

leighann lenke

★★★★★

4 months ago

Been going here for years and always like the service and staff. The last few times tho, one hard working individual really stands out and deserves recognition. His name is Marjon and he is the type of person I would want representing my company. So professional and has a very strong work ethic. Congratulations on hiring such good quality people!!!

Mike Erstad

★☆☆☆☆

2 years ago

Very friendly staff and the service was quick. That being said the quality of the wash was terrible. These pictures were taken when I got home immediately after the car wash. For a $30 car wash this is terrible for the car not to be at least clean. I would not go back there again to waste my money. Truly disappointing because this used to be my go to car wash for how great of a job they did. This is the second time my car has been washed like this in under 2 months. Went back again because they used to be great. Just noticed they didn't even bother to clean the other side of the car that wasn't facing me while I waited. I was also one of only 2 cars there so they weren't rushed...

Hugo Guevara

★☆☆☆☆

2 months ago

The manager was nice and she tried but for a wash I paid 75 dollars wasn’t to happy with the finish. They left a lot of spots on the car I wasn’t happy with it, they didn’t scrub it properly and interior wasn’t as cleaned as expected the inside was supposed to be done better for this wash. I will no longer go there I will just wait for my mobile detail guy. That’s what I get for being inpatient. Don’t get their expensive washes they don’t do them thoroughly

R D Cox

★★☆☆☆

4 months ago

Went to get my car washed today (11/9/2025) and have typically had a good experience here. It was not so today unfortunately. One of the person drying my car kept walking around it and using a rag to dry but often was in conversation with another employee. One corner of my car was wiped down several times by him. When I left and got home, my car had water spots all over it. I had to get out a cloth to go over my car again after just leaving the carwash. This is not how I want to spend my time especially since it was just washed. It is hard to find a good carwash and sadly I think I may have to start looking for another one. I was at this carwash earlier in the week and wanted to give it rave reviews as they felt my truck was not cleaned as it should have been (one employee took photos of my truck to document this). Maybe it is the weekend crew as I usually go during the week. Not pleased due to my car having water spots all over it and the extra work I had to do when I got home.

Michele H

★☆☆☆☆

2 months ago

Why do you charge $30 + for a wash with all the extras, only to get in your car to find a dirty dashboard, unclean cup holders, small wrappers in door areas (indicating NO vacuum even came close to that area), when seats moved back the entire floor was still dirty where the seat covered it. Fingerprints on screen, smudged windows, film still inside of windshield, NO tire dressing and likely didn’t receive half the other things offered with this wash. Then the manager says “sorry” That’s it! Nothing else and then lets me use a towel to complete the job I just paid you guys to do. So ridiculous lazy, total waste of $$, won’t be coming back here!!

Joe Cerio

★☆☆☆☆

2 years ago

I recently took my truck to this location for a cleaning, and unfortunately, it was a far-from-satisfactory experience. The staff failed to fully vacuum one side of my truck and left the running boards in a disgraceful state with dirt and water on it. I paid for aromoral for the inside, and it sjdnt get done. Moreover, the interior received minimal attention, with no noticeable improvements. So I went and vacuumed it myself. The interior doors weren't even wiped down. I expected a thorough and quality service, but unfortunately, the results fell short of even Jackson's own expectations they say on their website. Paid over $30.00, and got a $5.00 service was not expected. I hope this feedback encourages improvements in their service for future customers.

David Fagan

★★★★★

2 years ago

Jackson’s did a great job on my car. I can be pretty picky and I’m not afraid to tell a place “you missed a spot” when spending $100 or more on a full service exterior/interior detail. I should have done before and after because I had major bugs melted into my car that normally through car washes weren’t getting out that they removed with some diligent TLC.

DankJoe 007

★★★☆☆

5 months ago

I've been taking my car in here for quite some time. In the beginning it was great, but overtime i notice my car was getting less and less into the details like they used too. Last time I took my car in was last week, got a $50 wash expecting to be a BIT better than the other washes. Nope, if anything it was a similar quality compare to other washes. They didn't even get all the plastic for the shine, my front bumper was LITERALLY half wiped only, I still see some left over wax spots over my windshield which can be seen throughout the week. Had to use my windshield wipers with water to even clean it up. After that, it reminds me not to let anyone clean my car but myself. Most likely won't be coming back

John Sarbekian

★☆☆☆☆

a year ago

I took my Jeep there for a wash on April 27, 2024 to the Market St Gilbert location and ordered the $39.99 Ultimate car wash. First of all the guy checking me in was more interested in selling me a new windshield than selling me a car wash. Then the kid starting the computer to run the car wash was more interested in his phone than spraying and washing my car. Once my car was done and the guy called me over after drying and detailing my Jeep, I gave him a $10 tip and did not walk around the Jeep to see how poorly a job they did. The front end and bumper was still dirty, the wheel weeks had dirt and spots around all four of them. Behind the spare tire on the back was the worse part. I have never been more disappointed in a car wash. I will be taking my business elsewhere and suggest the same for anyone reading this!!

Jose Pinto

★★☆☆☆

3 years ago

Paid $29.99 and wasn’t fully satisfied with the car wash. It’s supposed to be an interior and exterior wash, but it was very fast paced and didn’t really clean the dirty spots. It’s like if you take a quick 2min shower because you woke up late and have to get to work on time. Wasn’t impressed with the money and I spent. I wouldn’t come back to this location for a car wash.