About Business
For professional Car Repair care in San Diego, CA, San Diego, look no further than Japanese Car Masters. Their team excels at delivering top-tier results for Auto repair shop, Auto electrical service, Auto radiator repair service and related Car Repair needs. Their customer-centric approach has earned them a 4.8/5 rating based on 144 pieces of feedback. They have become an integral part of the San Diego, CA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in San Diego, Japanese Car Masters is ready to assist with your next project or repair.
Google Reviews
Vesela Dragoeva
★★★★★
11 months ago
Quick, efficient, and friendly service! The oil change was done in no time, and they even performed a 30-point courtesy inspection, checking everything thoroughly. Great experience overall — highly recommend!
Stephan Sims
★★★★★
9 months ago
Excellent service once again! Jeffrey and April are always a pleasure to deal with. They keep my classic Japanese car running smoothly!
Mimi Gill
★★★★★
2 years ago
Wow! Best customer service of any repair shop I’ve ever been to. Very fair/reasonable pricing. (Much less than dealership.) They finished earlier than expected. They even let me borrow a car. April, at the front desk, was so friendly, explained all my options, kept me updated on the status, and couldn’t have been nicer. I have never had such a good experience with a car repair. I will always bring my car to them from now on and would recommend them to anyone!
YBI SDCA
★★★★★
5 months ago
I got the timing belt replaced in this location. They have done an excellent job, I am completely satisfied.
Hedi Zghal
★★★★★
7 months ago
Super nice and friendly and April was so nice didn’t try to rush us out the door or anything like other mechanics and took her time carefully explaining my car. Will definitely be back!!
Amy Ledesma
★★★★★
10 months ago
JCM is not only Japanese car masters , they are customer service masters and truly knowledgeable, helpful and provide service with integrity! My Mazda Cx5 2016 was having some growing pains after 140,000 miles and these techs not only brought her back to optimal health but did with a smile and information to ensure I can keep this vehicle running happily . I had a tried an alternate mechanic in the past and had a challenging experience. Sadly , those repairs did not stick and I had a feeling I should have gone with JCM first . Competitive and just rates are way worth avoiding a headache of bad service. Glad I found a new home for my repairs and oil changes that I can trust with having the knowledge, expertise and excellent customer interaction . I was even able to rent a vehicle for the day at a fraction of the cost to go about my day while my car was in the shop . April, at the front desk is extraordinary, professional and can really explain the details of repairs. Just helps when you are investing in your car to know it’s in good hands! Don’t hesitate using JCM for your car.
Kevin Hardy
★★★★★
Edited 6 months ago
I was happy to find out JCM will work on all foreign and domestic cars. The mechanics there have rare talent in diagnosing and repairing autos and trucks. I've taken friends and family cars to Jeff for years. In addition to regular maintenance, he was able to unravel a few tricky problems. Jeff knows not just my specific car, but the story on that particular model's common weaknesses. He uses that knowledge to guide his safety check of an auto. Nice people, knowledgeable, respectful of your ride, fair price, good turnaround time.
Brett Garabedian
★
☆☆☆☆
a year ago
(0 stars) Paid $300 for a diagnostic that I probably could’ve retrieved at AutoZone for free. Was told my catalytic converter was bad and my radiator was leaking, with the option to replace both for additional $5500. Turns out it was my power steering pump that was leaking, which is not included in the diagnostic (see attached). Come to find Japanese car masters graciously topped off my fluids to the point of gross negligence where my power steering fluid is 2 inches above the max fill line. See attached photo. I guess that explains why my vehicle is now pissing power steering fluid all over my engine. Bottom line, my car is in worse shape than it was before Japanese car master. Would not return if they offered to correct their mistakes free of charge. At the very least JCM took the time to reach out and respond to my Google review by scolding me for something that I did? Bad car service and even worse customer service, zero stars across the board.
Kyle
★★★★★
9 months ago
Terrific service for my son's 2019 Honda Civic EX coupe. He had a brake issue and they got the car in and out the same day! April is the best, thank you so much.
Miork Keekos
★★★★★
a year ago
Hey it’s Allison with the Subaru Crosstrek and Honda Civic! I want to say thank you all so much for taking care of cars even when money is tight. You all are very patient with us and understanding. We’ve been coming here for I believe three years now. No complaints on the service. Jeff even sends reminders which is very helpful as I have a busy schedule. If there’s a service they don’t provide, they have fair recommendations near by! Thank you so much for your services!
Sydney Harris
★★★★★
9 months ago
I drive a Toyota Prius and I have taken my car here multiple times to be serviced. The staff is excellent. I have worked with April and Jeffrey and they are friendly and professional. I definitely recommend this business!
Samuel Guillen
★★★★★
Edited 7 months ago
Jeff and April are outstanding. Reasonable cost for outstanding work that is complete, transparent, timely, and reassuring. They work on all makes an models. Not just Japanese makers. They recently did a fantastic job on my Lincoln MKX. Give them a try, you won't be disappointed.
James Vas
★★★★★
9 months ago
A super professional, friendly and thorough service. I couldn't figure out for the life of me what was causing a lean code in the car. They caught 4 different items that needed to be switched out. Took a few days and they loaned us their car in the meantime. Would 100% recommend! Fair and honest pricing.
Maria Sanchez
★★★★★
7 months ago
Very happy with the services received for my Toyota RAV4. Everyone was very helpful and communicative, I walked in not knowing what was going on with my car engine and Japanese car masters worked swiftly to diagnose my car problem. They kept me informed of what needed to be immediately fixed and what other things would eventually need to be taken care of. I appreciate the work done, my RAV4 drives so much smoother now. They were also very helpful working with my pickup schedule for my car due to my work schedule. All in all I highly recommend them if you are needing any work done on your car, you will not be disappointed!
Adam Elliott
★★★★★
Edited 6 months ago
I always take my car to JCM. They are super professional, honest, and empathetic in difficult situations. I was expecting the work and check they did on my car to run me 1.5K but it was only $223 and they did an amazing job. I always will put my trust and car in their hands. Highly recommend!
Theo Esvandjia
★★★★★
2 months ago
Quick and flexible. We’re happy to squeeze me into their schedule. Did a complementary 30 point as well (only came for an oil change)
Darryl Quinn
★★★★★
6 months ago
Been coming to Japanese Carmasters for years. April and Jeff are so nice to work with. They’re easy to communicate with and they keep in touch on what’s going on in terms of my Mazda’s servicing and/or repairs. Highly recommended.
Allan Musterer
★★★★★
Edited 3 weeks ago
As always, the service on my Cadillac was performed with excellence and promptly per my scheduled appointment. The team are always pleasantly professional and a joy to work with. Extra care for customer and vehicle.
Abigail C.
★★★★★
7 months ago
I have brought my car here multiple times and Jeff and April are always so pleasant to speak with! They always keep me updated with the status of my car, let me know if they found additional things, check in a few days after my appointment to see how my car is running, and even asked if I wanted to make an appointment when they saw my car was due for an oil change. Most importantly I have never felt forced to do anything I didn’t want to do. Very happy with their service and will continue to bring my car here!
Land Farmers, LLC
★★★★★
3 months ago
Great service from April here!! I decided to try this place because of their 5.0 rating after many reviews. I was not disappointed. The place seems extremely busy but was on top of everything. April greeted me as I was walking in from the parking lot and had me taken care of in no time. I will use again and highly recommend.
