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About Business
JC Golf Cart Rentals & Services is a leading Car Repair specialist serving the Hialeah, FL, Hialeah area. They provide a wide variety of solutions, including Golf cart dealer, Mechanic, and other Car Repair tasks. Boasting a solid 3.6/5 rating from 28 verified reviews, their reputation precedes them. As a locally-owned business in Hialeah, FL, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Hialeah, FL.
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Google Reviews
MIGUEL Hernandez
★☆☆☆☆ I bought my golf cart less than a year ago and I gave them an awesome review thinking that these guys were on our side and helping us out don’t be fooled. I was told my car had warranty from front to back as long as it was before a year. I left out of town for a month at the time I got back. The batteries didn’t hold charge and the charger wasn’t working. I spoke to one of the representatives for the company and they explained to me that this is due to my negligence that I should’ve been charging the car at least once a week every week. It’s not their responsibility to explain to us how the golf cart is maintained or used. And even though I had warranty, they’re now telling me it doesn’t cover the batteries. Their explanation was for us to considerate this like buying a car. The car dealer doesn’t have to tell you how to maintain your car. The way I see it is I’ve never bought a car where the battery has died in less than a year. I hade a mechanic look at the battery, and he told me that the batteries that were in there were extremely old those type of batteries they don’t even use anymore. Don’t get fooled by these people. It’s a scam. These guys are saying I changed the batteries on my golf cart for (4)12 V batteries. That is a lie. The golf cart has not been touched since they denied to do the exchange. The only thing they offered to do was to try to charge up the batteries, or sale me new ones. I wasn’t told anything about manufacturer, warranties, or anything like that. I was told that the car was covered from front to back for a year. I won’t be going back to you. I uploaded the pictures of the batteries that they originally gave me with the car. Still on the car. Nothings been touch the Mechanic that came to look at it said they looked refurbished. It’s OK. I’m just never gonna deal with these people again.
Mario Chaluja
★☆☆☆☆ This must be the worst company I have ever dealt with. I gave them opportunity after opportunity to do right by me. I would have given them 0 stars if could. Here's my story and hopefully they don’t con anyone else: I paid them to completely rebuilt my golf cart a 2007 Club Cart Precedent. They promised me it would be ready in 3 months. It took about a year to get my first Cart. When I finally received this golf cart it was completely wrong. They did not build it as agreed and the wiring was done all incorrectly. To the point that when I took it back to them, they kept my cart and started to build me a new one. He apologized to me and told me that he was going to personally build me a newer car at no additional cost for all their mistakes and faulty work. So, I gave him an opportunity and took his word that he would have a new car ready for me in about 3-4 months. 3-4 months came and went no car. He told me he had a falling out with brother and had to move to a new location. By this time, I am starting to get bothered and angry. He promises me again that now in the new location he was going to finish the car but was waiting for parts to come in. So once again I gave him another opportunity. He took about 5 months to turn over this new car. Once I received it, I found a bunch of issues with the new car and did not meet the speed he promised me. I contacted him immediately to advise him about all the issues. He advised me that he was now moving to a larger location and to please give him some time and he would address all the issues. A few months went by and the cart was having more issues to the point that I could not use it. I called him and he told me that he was going to pick it up and take care of it. After 2 months of waiting, he finally called me to pick up the car. He told me that he had everything he needed to pick up the car and get it repaired for me. At this point I am extremely disappointed with them, but once again I give them another shot since he has already been paid in full. I was promised that the car would be ready in two weeks and that turned into 9 months again. This car is probably worse than the first car they built me. Here is why. 1. I paid for a completely new Alpha body Kit in Black. I did receive a Blue Alpha Body Kit which he sprayed painted black. I would have accepted it if they would have painted both the exterior and interior. But why would they. Not what I paid for. 2. I paid for an Atlas 600 amp controller. He did not replace it and left the factory Controller. He told me for all the delays he was going to install a new motor free of charge in addition to my controller. Instead, he removed my controller, put a stock controller, and installed a new motor. Not what we agreed to. 3. I paid for a 48 volt converter to 12 volts for all the accessories. He put one in and cut all the cables off and wired all the accessories directly to the batteries. Ridiculous. I DON'T UNDERSTAND WHY. 4. I paid for a Heavy duty solenoid. He left the stock solenoid. 5. I paid for heavy duty cables. He left the factory cables. 6. I paid for Stainless steel screws throughout. Since I would be keeping it in the Keys, and he only put a few of them in. 7. Fenders, Trim, Floor mat and accessories are missing screws and loose. 8. I paid for new trims for the outside of the car, and he put on different brands and one was a used trim which he spray painted. 9. I paid for a windshield wiper and he did not install one. 10. I paid for a new shield which he gave me but was falling off. It was not installed correctly. 11. I purchased under cart lights. Which are falling off. He used zip ties to partial hold it up. 12. I paid for a new Aluminum rear seat. He did provide but it is missing screws and was all scratched up. It looks like they were grinding or welding nearby and damaged the finish on it. 13. I paid for seat belts and one is missing. 14.I paid for new batteries and they are not. The list goes on. Be incredibly careful he promises you the world and gives you Junk!!!
KD GLACE
★☆☆☆☆ This business has zero business etiquette and professionalism. For one We were looking for a gas golf cart when the rental came we were giving an electric then was told at the meet up that they were sold out of all gas. That’s why they provided me an electric. if you know, you offer two different types of golf carts, gas and electric you should always state Would you like gas or electric whether either one is sold out or not just to clarify what your clientele or client really wants. My second main problem is I live out of state , so I asked to know any rules and regulations dealing with having golf carts on the main roads and with driving them around the property that I told her about (Hard rock stadium) . She later tells me that the golf cart is equipped with everything needed to be on the main roads and have made plenty rentals to people driving around the stadium and never had any problems. I later get stopped by the police due to no tags on the vehicle It was told to get off the road and that I couldn’t drive the cart . She told the officer that they were tags, but she was just waiting on the DMV to send them to her?? Why would you Allow a cart to be Rented for something that you knew had to be on a cart but just wasn’t there yet. We later asked for a refund of the entire rental and the deposit. They then later say no because “ They’re not liable for any runs that we have With the police” Then they don’t give my deposit back due to me doing an early Cancellation. It’s un drivable no matter where I go. What do you expect me to do park it at a house in a state that I don’t live. If it wasn’t due to her, emailing me in the first place clarifying that they had everything on the golf cart in order for it to be street legal. I would’ve never rented in the first place. This company is money hungry. And will try to choose any which way To make sure they come out on top.
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