Jeanette Auto Service

Wilfredo Cardona

★☆☆☆☆

8 years ago

WARNING! Horrible service! The mechanic told me a price range which he stated will not be more than that price and that price range will guarantee my car pass emissions. Than they don't even call you, you have to be calling them to check on it for them to tell me than it would be a lot more money than what they promised it would cost me. Than they promised me it will be ready either by the end of the day or next day. Than they tell me it will be ready till next week. You can't trust these people! It's really sad, you can't ever find an honest mechanic.

Karl Weidhaas

★☆☆☆☆

6 years ago

I would like to say that I am happy with my service but it has turned out to be expensive mistake to bring them my car. I brought my Subaru to them to have the clutch repaired, which they did and it wasn't right the first time ($1000+). I brought it back and when they finally got around to fixing it the the second time after a week and a half it was another $400. After about three weeks the problem I originally brought it in for was back. I finally brought it to the dealer and they said a number of things were not installed right, there were bolt missing, and that I need a new clutch, flywheel, pressure plate, throw out bearing and fork. So I'm paying again for what they should have fixed right the first two times.

Sara Zuniga

★☆☆☆☆

3 years ago

This is a great place to come and get your SCAM car tested and passed. I bought a car from a guy who had the emissions “tested” from here that was clearly skipped over. The technicians’ name was A Martinez. The cars sensors had been blocked and there was more than two codes that clearly came up when tested but it was passed from this business. Very shady. I will look into pursuing legal means to right this wrong.

Stanley Jenkins

★★★★★

a year ago

I have taken my car here for minor repairs and told my ma about it. They are honest and fair. Highly recommended.

Isaac Armstrong

★★★★★

8 years ago

Abraham is really honest, he did alot of good work for me! I had a hard situation with my engine breaking down on the way to the airport, and had to be in contact with J & S over the phone for several weeks- i truly felt they had my best interests at heart and gave me several options to reduce my costs, which were very reduced when compared to a Mazda dealer quote. There are several reviews saying they are hard to communicate with, but every time I got them on the phone they were very honest and helpful, especially if you are in a tough financial spot they will help you.

joshua curtis

★★★★★

7 years ago

I found this auto shop 4 years ago and have been coming ever since! Quick on the spot registration! Fast friendly and honest service! I have been here many many times and always treated well. I even got to recommendations for glass repair and body damage from J&S as well and it’s worked out great! 5 star no question. I take both my cars here and highly recommend them to all my friends!!! Thanks!

Willie Ramirez

★☆☆☆☆

3 years ago

Do not take come here for your automotive needs!! Came to get my radiator fixed along with other minor things and as soon as I picked it up my car,the engine started overheating( This didn’t happen before I left them with my car). They told me to drop it off the next day and they would take a look at it and call me right back. 4 days had passed and they wouldn’t answer the phone when I would call to ask about my car. Had a terrible experience when we went in person to see what was going on. They were very rude, and unprofessional and started laughing at us and whispering things when we demanded they fix it.Turns out they broke the thermostat but they did not want to own up to it and told us to take our car and leave. Paid 700 dollars just to have them break another part of my car and then wanted to charge for that too. Do not come here

Amy Gertsch

★★★★★

7 years ago

Oh my goodness! What a bunch of awesome young men. I took my car to them, it didn't pass the 1st time so the young men that helped me out gave me detailed instructions on what to do to have it pass emissions. I came back the next morning right as they opened up, and I was welcomed, with them greeting me, with a smile. These wonderful young men treated me like I should be treated like as a woman, not railroading me "cause I'm female". I highly recommend these awesome, wonderful young men. Very respectful, honest, and very friendly and knowledgeable, great job all of you... 👍👍👍👍👍👍👍👍👍👍

BenG Dollaz

★☆☆☆☆

a year ago

Dishonest! I took my car into the shop, got told a price, when I came to pick up my car a total different price, changed different parts without asking and didn’t even replace my spark plugs left the old ones on. Couple weeks go by new problems with my car. I would never go back.

Julissa Hernandez

★☆☆☆☆

a year ago

Not happy with the service provided. My start engine light was on got it diagnosed and it was a spark plug . I ended up replacing all 6 , but within an hour of driving, my car felt strange and my engine light came on again ! I called and all they said was to bring it back, that now it can be something else . I will not be taking it back I just wasted money .

Jessica Malichanh

★☆☆☆☆

a year ago

This shop charged 140 to diagnose me. They only pulled my car apart half way. Then they left it torn apart so when the tow truck picked up my car they left the car how they tore it apart. Not to mention they quoted me an engine when it was indeed my fuel pump. Honestly, they don't deserve a star. I will provide all the proof to make sure Noone goes for this scam.

Robert

★☆☆☆☆

Edited 2 years ago

They made a hole and ziptide my rear bumper and never told me. Update from this, I had them replace passenger side suspension and they told me my differential had to be replaced as well, when I got it back come to find out they all they needed was a stub and not a whole entire diff, on top of that I asked them to replace an axel and they never even touched it. They also seem to have cut one of the axles as well, they don’t know how to properly fix cars, they might now maintenance but that’s all they know how to properly do it

Tricia Carlson

★★★★★

a year ago

Came here for repairs on my "death trap" of a car. I had bad front breaks, rotors, and tie rods. Got an estimate one day and got it fixed the next! A couple days later my battery wouldn't hold a charge so I showed up no appointment told them about my battery they figured out the proplem, replaced my battery terminals within 10 min and I was on my way. I will definitely come back for any repairs! Friendly staff...make sure you ask for Abe!

Jose Reyes

★☆☆☆☆

a year ago

My experience here was awful. They had my vehicle I would say like four or five months because they couldn’t find the issue. They charged me for new parts that never fix the problem and for storage fees! The audacity of them charging me storage fees! In the end, I took my car home the same way I dropped it off.

MiKalley Williams

★☆☆☆☆

a year ago

***shop was SOLD and that is the reason for the high ratings- used to be 5 stars and dropped to 1. Look at new vs old reviews*** This shop scammed both my partner and I. They clearly have no issue with ripping off their neighbors. My partner needed his brake pads replaced. He was charged for all 4 brake pads and later found out they only replaced 2, when he had to go get them fixed again. I was having issues with my power steering. I took it to Jeanette and had to have it replaced 2 more times - and pay for labor each time, naturally. Ever since taking my car to Jeanette I’ve continued to have issues with my car. I’d love to recommend a local shop but unfortunately I can’t.

Justin Anderson

★☆☆☆☆

Edited a year ago

Went in for an oil change. When I checked the oil at my next fill-up, I was missing the emblem for my car on my engine cover. It had been torn off. They were the only ones who could have done it. They don't have the maturity to be working on my car.

Alicia Ramirez

★★★★★

10 months ago

I've been coming to this shop for years because they are Honest, Quick and very Friendly People. I Highly recommend this shop for your emissions and stickers