Jefferson Auto Service

Elizabeth Turner

★★★★★

4 months ago

My experience with Jefferson Auto Service was incredible! They were so kind, helpful, thorough, and my car runs better than it ever has. Their prices were very fair and reasonable. Personally, the best part is the super detailed report you get when you have the diagnostic test done. I’ve never received a report with such detail that includes pictures and videos of the assessments of YOUR car being done. As someone who loves data, this was absolutely fascinating and so comforting to know that I wasn’t paying for something I didn’t need. My cars will never see another automotive shop because they are my forever mechanics now. Super grateful for them and their skill and hospitality! 10/10 all around! And they have complementary full size cans of Diet Coke (as well as many other options) in their waiting area!! What a luxury!

Torre Andrade

★★★★★

Edited 5 months ago

I was referred to Jefferson Auto by my two very savvy elderly aunts and I’m so grateful. My experience from start to finish was excellent. Everyone I dealt with was friendly, professional, and extremely helpful. I was there for a pre-purchase inspection which was completed in under an hour for a very reasonable price. I was really impressed with how they showed me photos of everything they checked on the vehicle and explained why. I will definitely be using their services from now on and highly recommend them to anyone in need of car repairs.

Adrian Deckbar

★★★☆☆

a month ago

Great work, excellent staff, and wonderful folks in the office. I had a nail in my fairly new Michelin radials and a slow leak. Asked for a patch but they only had plugs. The cost was a few cents short of $30. Maybe I’m out of touch, but that seemed a bit expensive to me. But I like the place and plan to go back.

Samantha Ahrens

★★★★★

2 months ago

I have been bringing my mini cooper to Jefferson Auto for about three years now. They have been nothing short of excellent. Always gets the job done in an efficient amount of time, repairs and maintenance is done to expectations and sometimes beyond expectations. Finding someone capable and happy to work on German made cars is usually difficult, I always recommend Jefferson.

Dean LaBay

★★★★★

a month ago

Fantastic experience, great job, timely service priced well, feel like I got more than my money worth!

Marianne Johnson

★★★★★

2 months ago

I was very pleased with the service I’ve received. I went for an oil change but they checked out my car completely. I received an estimate along with photos of potential upcoming items that need to be addressed.

Gabor Hardy

★★★★★

4 months ago

A well run auto repair facility. The employees appeared friendly and knowledgeable. The diagnostic was great. They offered multiple solutions with recommendation. I went with the cheaper route and my truck now runs like a fire engine. Will be coming back here again.

Thom Bennett

★★★★★

4 months ago

I went to Jefferson Auto with a handling issue another shop could not diagnose. After correcting some related issues the problem persisted but Antonio and his team dug into it and figured out what was actually causing the problem. Once that was fixed the car is handling like it should. Throughout the process they kept me informed of what was going on and the next steps they wanted to take. I really appreciated their communication and their commitment to getting the job done right.

Danielle Brown

★★★★★

5 months ago

I was having problems with my car for several months. I brought my car to the dealership and they couldn’t find anything wrong with it. I brought it to Jefferson Auto. They kept my car for a few days to make sure they made the correct diagnosis. They were able to find the problem. Every staff member was nice and courteous. If I need another mechanic in the future, there is no doubt that I will bring my car to Jefferson Auto first.

Patsy Dubret

★★★★★

6 months ago

I’ve never had a service company go to the lengths that this company does to help you. They serviced my RV, took care of everything timely and then there was another issue that wasn’t in their realm that they normally handle, but went out their way to help me find The necessary parts and a way to get these things fixed . I can tell you it’s the only place I’ll ever go to with my vehicles from now on out. Always friendly, helpful, reliable. Excellent service.!

Daphne Hernandez

★★★★★

a month ago

Jennifer did an awesome job at making sure our warranty worked for us! They did all the leg work and we saved over $3,000! If you have a warranty, use it with Jennifer.

Carlene Dempsey

★★★★★

5 months ago

I really love my Buick. It is the best car I've ever had. It has always driven well. But, as with all of us, it does need maintenance from time to time. When I returned from my trip, it drove it, I was so happy. It is driving like a new car!!! Y'all always deliver! Thank you so much for making me feel safe and happy!!! Carlene Dempsey

Dana Carter

★★★★★

3 months ago

After a diagnostic test and deciding its best to take my car to the dealership for further services Jennifer was excellent in bridging the gap in that process thanks for not running my bill up unnecessary because I was insured.

Daniel Vargas

★★★★★

Edited a year ago

I’d like to say thank you to the entire team on taking care of my vehicle doing the A/C, Oil change & other services that was needed. I love the way how the inspection went into detail with pictures and videos. Their customer service is amazing, professional technicians and reliable people for their work. Keep up the great work 👍🏼👍🏼

Dudley Hartz

★★★★★

6 months ago

I've been going to Jefferson Auto Service since 1970. I don't have to go very often because when they fix something, it stays fixed. If all auto repair services were as skilled, friendly and on time as they are, our cars would last a lot longer.

Isaiah

★★★★★

7 months ago

When to Jefferson auto service for the first time and let me tell you I was shocked at the service I got. Just needed an oil change and the team blew me away they did an inspection of my vehicle and I got pictures and videos of everything it felt like I was working on it with them the techs were so professional especially the young man that’s did my work. Definitely recommend them to everyone who wants superior service

Rusty White

★★★★★

2 months ago

Great service but the most important aspect of bringing an auto here is the trust that you can place with them in doing what’s best and only what is best for your vehicle.