Jerry's General Automotive

brent L

★★★★★

2 months ago

I’ve trusted this shop with multiple vehicles over the past 10 years and the experience has always been excellent. Efficient service, quality work, and great people. Highly recommended.

Sang Huynh

★★★★★

5 months ago

I would recommend. Had wheel bearing and brakes issues. They were fast and reasonably priced. I appreciated the no pressure environment. Just shared what needed to be done after diagnosis and fixed the problem. Would come back again.

johnnie byrd

★★★★★

6 months ago

Dropped off truck wednesday and was told they were planning on it being done Monday. Checked Thursday morning and told looks like will be done Friday. Then Thursday afternoon told it was done. Pleasant surprises. And this was a dash removal for an a/c evaporator on a ram truck. They replaced the evaporator and heater core on my ram 2500.... in one day. For 1780.00. And it works great and you can't tell they worked on it.

David Hunn

★★★★★

2 months ago

Outstanding service. Very knowledgeable and prompt. Courteous and always able fix it right the first time. Highly recommend!

Laketta Ellison

★★★★★

10 months ago

Had a great experience with Jerry's Automotive!! Julian was great, listened to the problem I was experiencing with my veh and with their Techs help they were able to fix our AC. The same day!! Incredible service and price was very reasonable. You now have a forever customer!! Thank you!!

Aaron Weber

★★★★★

3 years ago

Mike was friendly and prompt, and I was able to get my suv annually inspected in about 10 minutes. They’re quick and personable here, and what more could you ask for? I recommend them!

Curtis Brown

★★★★★

5 months ago

I would highly recommend Jerry’s General Automotive here in Arlington the dealership couldn’t figure the problem but took it here and 30 minutes later got a call with the problem and they fixed it and they are the best will never take my vehicle anywhere else…thanks guys and also great customer service

Michael Phineas

★★★★★

8 months ago

Don't look anywhere else, just go here. My 2011 Toyota Camry started running rough a couple days ago. Yesterday morning while pulling out of my driveway for work the Check Engine and Traction lights illuminated simultaneously. A few seconds later she stalled out. I suspected a sensor but knew it could be anything from a gas cap to a Catalytic Converter. So stopped and filled up the tank, got on the road- same. Went home and started researching shops. I do a lot of my own auto mx, but anytime I need engine or rack work I fade it. When I look for an auto guy I look for three things- 1) good reviews with more than a couple sentences (these people took the time to explain why they're happy); 2) a Mom and Pop place (I detest big chains in any service); 3) a place which has been in business for awhile. Jerry's checked all three boxes. Not only do they have good reviews, they ANSWER their reviews- especially the bad ones. They're a local joint which has been in business over 45 years (I was quickly corrected that it was now approaching 50). And they open at 7:00am. Dropped off the car- their shop bays were clean and well kept but didn't have the chain shop vibe- then boogied to work. Received a phone call about three hours later. They pulled the codes- MAF Sensor/Lean System- did some checking under the hood and found the Resonator had came loose on the Air Inlet Tube. A couple weeks back I'd swapped a Windshield Wiper Fluid line on the underside of the hood and inadvertently knocked it loose. I should have caught it, but they did. Gladly paid the $115 Diagnostics charge (not exorbant) and cut my losses. Auto issues always mess up people's ju-ju. This is a place you can trust.

Breanna Dill

★★☆☆☆

4 months ago

Called for an estimate because you’re a mechanic shop yet being told “that’s something we don’t want to get involved in” for a Cadillac Timing Chain. You’re a mechanic shop! 🤦🏽‍♀️

kay reeve

★★★★★

a year ago

Jerry's General Automotive has provided quality service at a fair price to our whole family for years. We value their expertise and know they give their utmost every time we need help. Changing out a motor, fixing catalytic converters, oil changes and car inspections are just some of the many things they have done for us. They genuinely care about their customers and we consider them family.

Kim Weldon

★★★★★

a year ago

We took my son’s car in with electrical problems. It suddenly just wouldn’t start. Electrical problems are a really difficult problem to diagnose and we were afraid it was going to be really expensive to fix. I can not say enough good things about the people at Jerry’s. They were friendly, professional and efficient and they fixed our problem that same day. The charge was very fair and we were very pleasantly surprised with how easy they made getting this car back on the road. I would have no hesitation in recommending them to any friend or family member. I believe they are a business you can trust to be fair and do the work right.

Jennifer Hoeppner

★★★★★

2 years ago

I have been a customer of Jerry's for years, and I'll never go anywhere else! I always get the best services for the best price. Unlike the dealership, and every other repair shop I've been to, they don't talk down to me just because I'm a woman. They are thorough and efficient. And quick! Even if a part has to be ordered, it never takes long. You can trust that you won't get the run around here, and you won't be over charged or sold services you don't need. They take the time to explain every service and part. They will even show you on your vehicle what the issue is. I've gone in for a check engine light, turned out a cable was loose. They didn't charge me. Did I mention that they're the best? The absolutely are! They care about the safety of you and your vehicle! I'm so greatful that this terrific group of people exist and so is my wallet.

cullen davis

★★★★★

a year ago

They replaced the water pump on my 2019 tahoe and did it in one day, talk about fast service. We have 3 vehicles and always take them to jerrys, great pricing and customer service. Highly. Highly recommend AAAAA+++++

Jade Francis

★★★★★

5 years ago

Highly recommend! Extremely helpful with great prices and great work, I trust them to the fullest with my car and all of its needs. Been going here for at least 4 years. Excellent customer service and prices. Straight to the point when it comes to what needs to be done and how much it will cost. Not to mention being a woman it’s hard to find people who won’t over charge. Jerry’s is the best around! Thanks Julian and Mike for excellent service!

Lorraine Holt

★★★★★

a month ago

Reliable and informative car repairs. Trustworthy!

Carlos Chargoy

★★★★★

5 years ago

My good friend recommended Jerry's Automotive to me and i was very happy with them. They are very friendly and professional. Just call them and see how friendly they are over the phone. I also like the good value and good quality. Oh and they were done with my car faster than I though they would take. They worked on my 2004 Chevy Tahoe.

Michael Edwards

★★☆☆☆

2 years ago

This is not the first time Jerry's has been a problem for my family but it will be the last time. They are so conveniently located I thought I would give them another try. However, in repairing my steering wheel shifter the cracked a large part of my dash and just commented that it was old anyway. They claimed to top off my oil but it was 2 quarts low when I got home, a 3 mile drive. Previously they told my son they had fixed his rear AC but it wasn't working when they picked up their vehicle. They also told the same son they fixed the strange noise coming form his left front wheel. we could her it loudly on the way home. Strike 4, I am done.