Jiffy Lube

Kevin Gray

★★☆☆☆

5 months ago

Air filters are about 5 times more than if you bought on your own. Was told they filled tires to 36 psi. They did not inflate tires at all

Noelia Carneiro

★☆☆☆☆

6 months ago

I normally don’t leave bad reviews, but I feel like I have to this time. I came in simply wanting some clarification about the oil change options. I don’t usually handle this myself — my husband normally takes care of it — so I just asked a question about the type of synthetic oil and mileage options, the way other places have always explained it to me. From the very first moment, the woman who assisted me was unnecessarily rude. She sighed loudly, rolled her eyes, and spoke to me in a condescending tone, as if I was bothering her just for asking. I wasn’t rude to her — I was just trying to understand my options. But she made it very clear that she had no patience and no interest in helping. All of the men working there were polite and respectful, but she, on the other hand, acted visibly annoyed from the moment she opened the window. Her attitude honestly made me decide not to get the service done there, even though I could have. It’s very obvious she dislikes her job. I did not catch her name, but she was tall, with curly dark hair, long decorated nails, and noticeable eyelash extensions. I only mention this to help identify her in case management wishes to address this issue. My decision not to get the oil change there had nothing to do with the product itself, but entirely with the lack of courtesy and professionalism I experienced.

Gabe Mendoza

★★★★★

2 months ago

I went in for an oil change and was in and out in about 10 minutes. The service was efficient and polite. And I didn’t have any issues on my visit. I would definitely visit them again for my oil change.

Jade-Chuntiviia Brown

★★★★★

2 months ago

I went to a different jiffy that had a 2 hour wait, came here and before I could get comfy in my seat inside my car was ready. Excellent service, very kind & thorough staff!

Michael Green

★★★★★

4 months ago

Thanks to Donovan and his crew for doing an excellent and thorough job, for letting me watch and explaining everything as they went, and for not trying to upsell me anything I didn't need! Thanks guys

Destiny Medina

★★★★★

3 weeks ago

They were super quick and friendly! My experience with Sal and his easy explanations made this visit enjoyable ☺️

quinn sauer

★☆☆☆☆

5 months ago

I don’t ever leave bad reviews but I came here after work to get my oil changed. A young man was super kind and helpful and let me take my car in. On the other hand when I went inside I had the complete opposite experience there was a tall, heavy set women, with butterfly tattoos. I tried to use a discount code and she was probably the most obnoxious and rude individual I have ever worked with at a customer service job. I was so appalled and uncomfortable by how rude she was acting that I stopped trying to get my discount code and paid full price. I am only describing her because I hope that management would have a conversation with her and see if she is ok because I genuinely don’t see how you can be that unhappy at a job and continue to work there. Thanks.

Chance Goff

★★★★★

5 months ago

Just had my oil changed. Said it'd be maybe an hr wait but I was only there 20mins! I drive out of my way to come to this Jiffy Lube! They even replaced som screws on my skid plate that were missing. Super fast & super friendly. Great job!

Trevor Coday

★★★★★

3 months ago

Huge shout out to Donovan and the crew for getting my Subaru's radiator swapped out, especially with the holiday right around the corner! Fast, friendly, and at a great price. Highly recommend this awesome location!

Adorian Walker

★★★★★

3 months ago

My car is running do much smoother, I can feel it! The professionalism and kindness from the staff at Jiffy Lube always keeps me coming back! I trust them! Happy Holidays!

Shea Bryant

★★★★★

3 weeks ago

Sal the assistant manager was a very nice and helpful person. He has a very warm aura to him and it was a pleasure having him help me! Thanks again Sal!

Travis Holmes

★☆☆☆☆

a month ago

Extra pushy on needing an air filter when mine was fine. Then when I asked if the $25 off coupon was better than the military discount he said yes and gave that to me. When I looked at the receipt the military discount was less than $25 off. The assistant manager was who I was doing this transaction with and if he is treating me this way how bad is he treating the naïve customers

Jhanae Tarver-Oyebade

★☆☆☆☆

3 months ago

Employees seemed nice but tried to upsell me on a lot and even unplugged or tampered with my headlights. I came in for an oil change. No lights or sensors were on before I came there. As i was waiting one of the employees notified me that I had a low headlight and could buy one from them and have it installed. I told her thats weird because before I came in they were working perfectly fine. Ive driven car at night and no sensors or anything notified me of that. Got back in my car and of course I had a sensor light and message saying Low Headlight. So if you want to have your car tampered with this is the place to go. Now i have to pay for a new headlight and labor when mine was perfectly fine before. I would not recommend going here but if you have to take video of dash before service.

Nadene

★★★★★

2 months ago

A great shout OUT to Donovan at the JIFFY LUBE on Guadalupe rd in tempe . Went in for a oil change car was telling me I need one. Went in and since I've been going there for a year and half Donovan according to his computer I still had 2,300 miles until needed. Honestly was well appreciated. He could have just did the oil change took the money and set me on my way. Thank you DONOVAN for your honesty oh he went ahead a check all the fluids and filled what needed.

Stefania Rave

★★★★★

a month ago

Went to a different Jiffy Lube location on Rural road and the tall guy was really rude when asking him questions. Ended up leaving and came to this location on Guadalupe road and I will continue to come here every time! Everyone was so welcoming and nice from the moment we arrived. SAL was very nice and helpful! Honestly the best! Give that man a raise! He definitely is going above and beyond. 😊

Jared Petersen

★★★★★

Edited 2 months ago

Guys did amazing on my daughter's car. Brought it back for full brake job. And as another mechanic they are very professional and got the job done...Thanks again guys for taking suck good care of my daughter when I'm so far away...

Kendra Warner

★★★★★

a month ago

I stayed in my car. All the staff was super friendly, helpful and pleasant. They did a great job and all communicated well with one another. The female tech was so sweet and polite as she went though checking things. I found my new oil change spot. Thank you for a great experience!