Jiffy Lube

Jason

★★☆☆☆

Edited 2 years ago

Update - May 22nd I received a check compensating me for what I had to pay the dealership and the car rental. I also received a letter hand signed by their President. Thank you to the management team for following up on this matter, and making things right. I really do appreciate it, and that goes a long way for me. Original post- This is what they did to my wires near the oil filter cap. They actually taped over this to hide it, and long story short, I had to pay the dealership because they found this.

Don Will

★☆☆☆☆

a year ago

0/10 !!!! Don’t come to this place. My mom been coming to this place for 3 years ( she only had her new car for 3 years) to get an oil change. With the type of car she have she was already paying a crazy amount just to get the oil changed but she paid since the car needs oil to run properly and keep up the maintenance. Yesterday her car stopped working out of no where. She never had issues with her car. no engine lights the only thing she probably got done to the car was new tires. Today the mechanic looked at her car and told her she needs a new engine. When the mechanic checked the oil her oil was BLACK !!!!! But how would the oils be black when she had an oil change a couple months ago. The mechanic told her that it doesn’t look like whoever did the oils change drained the oil so that means each time my mom came to get an oil changed all they did was add oil on top of whatever oils was left in the car. He said it looks like the oil hasn’t been changed in a year but she has her receipt of her last oil change. It’s so sad that this happened women already get charged overpriced and lied to when they go to car shops by themselves. I will leave a comment everyday if I have to. This needs to stop the workers need to actually do their job. If it’s not Time for the guest to get an oil change let the guest and be honest don’t just be greedy and take people money. Or if someone comes in for an oil change actually do the job correctly and put the right fluids and correct amount.

Kasey Suryan

★☆☆☆☆

8 months ago

They couldn’t service my truck since they couldn’t get a bolt off. Also quoted me a very long time when I got there. And I was the only customer. Went to the location in Costa Mesa and they got it done no problem in lightning speed.

Catherine A L

★★★★★

5 years ago

This is a great Jiffy Lube! And, if you get an upgraded oil change you get a free car wash. I took 2 of my cars today and used a coupon from online I googled. Very nice people that work there too!

Anastasia V

★★★★★

9 months ago

Having visited three services, but these guys helped me. They did their job quickly and efficiently! Thank you)

Tim O'Shea

★★★★★

2 months ago

Excellent, professional and fast auto maintenance experiences - I will return!

Shannon C

★☆☆☆☆

8 months ago

Expensive oil change, sloppy service. They forgot to reset the “oil change required” light and had me do it myself, they said they checked fluid levels, tires and windshield wipers but they didn’t because one windshield wiper was broken and they said everything was good. All they really focused on was upselling me, not doing a thorough job of the service I actually paid for. I won’t be coming back.

Donald Roach

★★★★★

2 months ago

Very good service at a fair price. Very prompt service. I will be back.

Alan Yousefi

★☆☆☆☆

4 years ago

I had oil changed on my car and after I got my car back I drove it home, Couple hours later I came to get something from my car and I noticed something is leaking form the car, So I moved the car and there was a lots of oil on the ground, I took it back to the shop and act it like nothing is wrong, so they checked and they said the oil filter we not properly installed so they fixed and they told me to call store tomorrow and talk to Rubi tomorrow and when I called him he said well we fixed it and that's it not even hey sorry we made mistake the guy was so rude and unprofessional and act it like it is what it is. I am very disappointed at Jiffy Lube and would never ever go there.

Josh Weinberg

★★★★★

6 months ago

Just got my oil changed and Alex was the one who helped me. Courteous and professional. Let me know about potential care for my truck without forcing anything on me. I'll come back and ask for Alex.

Greg Deskin

★☆☆☆☆

5 months ago

I was told fluids were topped off. They lied. Lucky for me, there was an auto parts store near the place my car overheated. I should have checked all the fluids myself.

Britta West

★★★★★

3 months ago

The team was very nice, professional and provided great service. I was in and out within an hour. I’ve never had service that fast before! I will be returning for sure!

Wendy Meyer

★★★★★

8 months ago

I was all set to have my car serviced at Toyota until I realized that this Jiffy Lube was half a mile from my home. The employees were incredibly friendly, helpful, and the three that I came in touch with including the manager Alex, also had very positive attitudes! I had my tires rotated, oil changed, cabin filter changed (it was disgusting), all of the fluids and, tire pressure checked, brakes checked and he gave me a $10 discount even though I didn’t have the coupon! I will always have my car serviced here!!! by the way, they did all of this and under 20 minutes! That includes me hemming and hawing about whether or not I should have the air filter replaced or try to do it myself!

Canijo Muchacho

★★★★☆

6 years ago

Work done fast, they supposed to vacuum the inside of my car as part of what they offered however, was done poorly and the windows were not cleaned out and since I was not advised of the status of all they supposed to check, I doubt they even checked all the liquid leves as per their offered service.

Layla Vahedi

★★★★★

3 months ago

They took around 15 minutes to change my oil and while I did request a tire rotation, they recommended I just get new tires within the next six months and told me a tire rotation would be a waste of money which I appreciate!

Audrey Swapp

★★★★★

4 months ago

We are from out of town and we had a low tire pressure light come on. When we pulled in, they checked our totes and filled them up to the proper pressure. The service was excellent!!! We really appreciate the kind, quick way jiffy lube helped us!!! Thanks so much!!!

Stepan Dmitriev

★★★★★

3 months ago

I always come here for my oil changes. It’s close to home, quick, and there’s never a long wait. The team works efficiently and explains everything clearly. They also have discounts and promotions from time to time, which is a nice bonus. Highly recommend!