Google Reviews
Steven Eisenberg
★★★★★
3 weeks ago
Brought my wife's Cayenne to the dealership for a recall requiring a software update. Appreciated the ease to make the appointment, the help of Renata (the service writer) and for arranging transportation (via Lyft) from/back to the dealership. All in all, a good experience.
K B
★★★★★
2 months ago
If more than 5 stars was an option, Porsche Irvine would exceed the ratings. As a first time Porsche customer, my experience from start to finish has been nothing shy of excellent. The dealership is clean, organized and welcoming. The customer lounge area is comfortable and more like a living room than a waiting room. As for the staff, from the sales team and finance, to service and management... I had the pleasure of interacting with all areas of the business and I couldn't speak more highly of the service provided. I needed to leave my new car with them for a few days and the team was kind, understanding and efficient in ensuring I was cared for. If you're thinking about purchasing a Porsche and want a white-glove experience, please trust the team at Porsche Irvine-- they've got you covered. Shout outs / special mentions to Ramiz, Steve, Eric and Mason... DREAM TEAM!
Ramin Redjai
★★★★★
4 months ago
I've been using the service department at Porsche Irvine for some time now, and they are consistently fantastic. What I appreciate most is their straightforward approach. They are not pushy and never try to sell you on extra services you don't need, which builds a lot of trust. They are also incredibly prompt and responsive when I need to book an appointment, and I've found them to be very accommodating with my schedule. It's a professional, efficient, and hassle-free experience every time. Highly recommend them for your Porsche service!
Rick Genao
★★★★★
2 months ago
Incredible experience with my sales rep Mark and the finance lead. Mark was extremely responsive, knowledgeable, and courteous during the entire transaction and the team helped find me a better interest rate for the used BMW X4 M40i. The dealership itself is an incredible environment and truly showcases the the amazing auto engineering coming out of Stuttgart. Arguably the best auto purchasing experience I ever had.
Marina Coss
★★
☆☆☆
3 months ago
My service experience started well at first, then declined. After a failing sensor set off 11 notifications restricting my year old Cayenne from being driven, Porsche towed the vehicle. My advisor communicated quickly that the car arrived onsite, and would give an update as soon as they knew what the problem was. Unfortunately, he also let me know that they didn’t have a car liner for me. Later that day he let me know the lights weren’t working. Then I didn’t hear from him for 4 days. I then reached out asking for a status and he apologized and said the part should be in by that weekend. When I didn’t hear back I reached out again, 3 days later and was told the part should arrive the next day. I again stated my frustration as it had been 10 days since they had my car and with 4 kids, not having a loner vehicle was super difficult. The following day , my advisor reached out to let me know it was ready and I immediately picked up, grateful that it was washed and repaired. I didn’t know the details of the repair until I asked my advisor. In the future I would suggest better communication as well as definitely offering a replacement vehicle while the car is being repaired. Especially since the vehicle was only 15 months old.
MTH
★★★★★
6 months ago
I had an exceptional car buying experience at Porsche Irvine. For months, I had been in the market for a new or CPO 911 Carrera, and several weeks ago I reached out to and visited several area Porsche dealerships to inquire about getting an allocation. I spoke with Matthew Anthony at Porsche Irvine, and he explained the allocation process and told me he would keep in touch. A few weeks later, Matthew called me about a CPO model that just came in, and two days later, I owned my first 911. Matthew and Porsche Irvine made the process smooth and drama-free. I will note that Matthew was the only brand ambassador who kept in touch with me, which amazed me, since I was willing to spend a lot of money and have a relationship with a Porsche dealership for the Long-term - I’ve definitely found that with Porsche Irvine. If you’re in the market for a Porsche, I highly recommend Porsche Irvine. The brand ambassadors there are well-trained, yet unpretentious. They seem to truly care about earning your business, which unfortunately, is not common these days. They are a fantastic reference for how Porsche dealers should conduct business.
Jim Moise
★★★★★
3 weeks ago
Extremely professional and knowledgeable staff. From start to finish - evaluating, information gathering, test driving to buying - the process was expertly handled. I would highly recommend people consider your dealership for their next Porsche purchase
Ava J
★
☆☆☆☆
a month ago
Unless you want your oil change to be $700... do not come here. I scheduled what should have been a standard oil change for my Macan S and was shocked by the final invoice. A basic service should not cost anywhere near this amount, and the pricing was not clearly communicated beforehand. What should have been a simple maintenance visit turned into an unnecessarily expensive experience. I expected better from Porsche Irvine and will be servicing my vehicle elsewhere moving forward.
Michael Harnish
★★★★★
2 months ago
This dealership did a great job of taking care of my service requests. My rep Vince handled everything quickly and efficiently. Communication was excellent. I especially liked the inspection video sent directly to me via text. I recommend and will return.
Brian Bencz
★★★★★
a month ago
Porsche Irvine sets the bar for creating an exceptional customer experience, pre, and post delivery of your vehicle. Every single associate of Irvine Porsche is engaging, informative, and attentive to your every question and need. The culture specific to this dealership greatly enhances the entire experience of purchasing and taking delivery of a new vehicle. I have had many experiences as a purchaser of a new vehicle, but none come close to Porsche Irvine. They made me feel comfortable asking any and all questions, and patiently and professionally answered them. Their engagement just made my entire experience a pleasure, as well as allowed me to be confident that the same attention and care would be there for future scheduled service. Well done Porsche Irvine. Well done.
Ashley Taylor
★★★★★
4 months ago
The Porsche Irvine dealership is amazing. They went above and beyond for me when purchasing the car & when I needed to bring it in a couple of weeks after for a break fluid check. Michael was awesome to work with; he never made me feel like I was being sold to. He answered all of my questions, routinely checked in to make sure everything was going well, etc. I will continue to work with him/this dealership in the future. If you’re looking to buy, definitely go to Michael!
meagan ohare
★★★★★
5 months ago
Porsche Irvine is AMAZING!! They made everything so easy for me when buying my new Porsche. From the second I walked in the door everyone was so nice. They had my car up front and spotless with a beautiful bow for pictures. The customer service here is OUTSTANDING!! They took there time showing me how to use everything inside and out of the car, they have since called me several times to make sure that everything was going ok and even offered to send an expert technician to come to my house for any further instruction if needed. Highly recommend buying your next vehicle from here. And I LOVE my new Porsche!!!
Roi A
★★★★★
2 weeks ago
I had an outstanding experience with Porsche Irvine, especially thanks to Ramiz. I purchased my car without even stepping foot in the dealership, and he made the entire process incredibly smooth from start to finish. Ramiz went above and beyond to make sure I was happy and that I got exactly what I wanted. He was responsive, transparent, and extremely helpful throughout the whole process. Buying a car remotely can sometimes feel complicated, but he handled everything professionally and made it effortless. If you're considering buying a Porsche, I highly recommend asking for Ramiz. Truly top-tier service.
Alex Parshall
★★★★★
2 months ago
Wow, wow, wow! I've bought a lot of cars in my life but this might be the very best car buying experience I've had. I purchased a 911 GT3 Touring from David Mercado after working with him over phone and email. After coming to our agreement on the pricing for the car I came to the dealership in person. The dealership is beautiful and very clean. Throughout this experience i met David Mercado who is a Sales Manager, Karen Fang who is a sales consultant, Steve in finance, and Dan who is the General Manager. All 4 of these people were amazing and Karen really went above and beyond with the delivery experience, making sure the car was clean and connected. I hope to buy more Porsches from the Irvine team in the future.
Melissa Solgonick
★★★★★
3 months ago
If I could give 6 starsI would! I have bought several cars over the last 30+ years (both economical & luxury) and this was by far the BEST experience I ever had. Hats off to Michael, Matthew & Steven! They truly made this such a pleasant experience!
Ed Sol
★★★★★
7 months ago
Sold my car to Porsche Irvine and couldn’t be happier with the experience. They gave me the best deal for my vehicle and made the process fast, smooth, and hassle-free. Mason was outstanding—knowledgeable, professional, and incredibly helpful from start to finish. Highly recommend!
Tania Arita
★★★★★
4 months ago
From test driving to financing and having my Cayenne with its routine check-up, I can honestly say Porsche Irvine is THE location to go to purchase a car. Mark, who helped us find our Cayenne, was wonderful and very informative about the vehicle's specs. Steve in finance helped us find a great loan when my bank was giving us issues. He was ready and took care of finding us a loan with a better rate than what my bank was offering. Jon, who helped us and heard our concerns if there was anything we needed fixed on our vehicle while it got its routine service, was very prompt and kind. I honestly can say Porsche Irvine truly takes care of their customers like family.
Meena Francis
★★★★★
2 months ago
David Nidess helped me find the perfect Cayenne! He was very knowledgeable and made my Taycan trade in/purchase smooth and easy! He went above and beyond to make this a wonderful car buying experience. Only great things to say about Porsche Irvine!
Bruce Gaines
★★★★★
a month ago
I have purchased many cars in my life. This one's the smoothest deal. I got a beautiful car and a good price. My sales guy, Roy was great and still is giving me great service. Great.After sales service, I couldn't ask for more. I highly recommend this dealer and I'm planning on having the car service there, Even though I have to drive from long beach.
Yunjae Kim
★★★★★
3 weeks ago
I had an amazing experience working with Karen. This was my first time owning a Porsche, so I had many questions and small things I needed help with after purchasing my Certified Pre-Owned car last year. Karen was incredibly kind and patient throughout the entire process. Whether it was questions about the EV charger, financing details, maintenance, or just tips about the car, she always took the time to explain everything clearly and step by step. What really stood out to me was how responsive and helpful she was, even with the smallest questions. She truly went above and beyond to make sure I felt comfortable and taken care of. Thanks to Karen, owning my first Porsche has been a wonderful experience. I truly appreciate her excellent service, and I will absolutely come back to her when I purchase my next car. I highly recommend Karen to anyone looking for a professional, knowledgeable, and genuinely caring dealer.
