Joe Hudson's Collision Center

Christy Vaughn

★★★★★

Edited 5 years ago

***Before and after photos attached!!!*** I picked Joe Hudson's Collision Center on 72 W because I worked there for a short time over 20 years ago and they are a preferred repair shop for State Farm. They had amazing service then and the Manager Mark wouldn't let a car be returned unless it was fixed PERFECT! I was so happy when I stopped by to see if my car had made it there and Mark was still in charge! I know my car is in wonderful hands and as long as when they tear it down to get the estimated cost and it gets approved EVERYTHING will be back to the way it was!!! I have complete faith in this repair shop or I would not have taken my 1 of a kind dream car here!!! ***UPDATE*** Last week I picked up my GORGEOUS car... looks just like it did the day I bought it. $19,800 in damage to the front end where i T-boned another vehicle at 57 mph that pulled right in front of me. Even the gentleman at Landers McCarty that wrote my depreciation letter for insurance could not believe there had been that massive amount of damage. Color of vehicle is SPOT ON!!! You can NOT tell anything happened except the yellow bumper guards that came on it are no longer there (only because you can't order them, not for lack of trying on Jordan's part). I was informed of every single process throughout Jordan, Brooke, Mark and every single employee there has amazing customer service and goes ABOVE and BEYOND to make sure you are happy!! HIGHLY RECOMMENDED!!!

Josh Baker

★☆☆☆☆

9 months ago

USAA MEMBERS BEWARE. Absolutely terrible experience. MAKE SURE YOU DO A DETAILED INSPECTION OF YOUR VEHICLE. Used this place because they are a preferred location for USAA. First time I went to pick up my truck it looked like they spread bondo on the door with a butter knife. Also, the replaced headlight looked like it was sanded. Super hazy. USAA said to let Joe Hudson fix the issues. While waiting for the second go around an employee called and said they broke the passenger mirror. Here is were things go very south on the trust scale. The employee said "I could've replaced it and not told you." The next day they said the truck was ready. There were imperfections in the paint. At that point I told them to stop work. Ended up working with USAA to get Woody Anderson to pick up my truck to inspect all work and correct the issues.

Stacey Willoughby

★★★★★

5 months ago

Would definitely recommend Joe Hudson's. They did an excellent job repairing my vehicle. They had my car ready almost a week earlier than anticipated and they were all very friendly and easy to work with.

P P

★★★★★

6 months ago

The crew at JH on Hwy 72 provided Outstanding Service! Starting with Latisha’s complimentary and helpful call to assist with an appointment to Jarvis’s friendly intake and evaluation of my vehicle’s damage. Only to meet Tommy who explained & ensured I understood the paperwork that needed my signature once I returned the vehicle to be repaired. Finally Cole’s timely delivery of the finished repairs…I think his pride matched mine equally when looking at my repaired vehicle. Every last person I encountered at JH was not only professional but friendly and understanding. My car looked fantastic! I was banged up but my vehicle wasn’t anymore and I appreciated all of their skill sets. Each of them are Definitely shining stars in their fields of expertise! Thanks Again!!

Tracy Reynolds

★★★★★

5 years ago

Mark Allen and Joe Hudson is the only place I use for automotive body work. They are hands down the best! Brooke and Jordan are amazing in keeping me informed during the process. The quality of work is superb. Always pleased with the final result. I would definitely recommend them.

Michael Selvey

★☆☆☆☆

3 years ago

Used this shop to repair my back window of my truck. Everything seemed fine when I picked the vehicle up. The next day we used the vehicle for some errands. I noticed that the tint on the replaced window did not match the rest of the windows on the vehicle at all. Looks like they did not use a genuine Ford part, but a cheap replacement. Upsetting, but not as bad as what I found next. Upon a stop during the day, I got my son out of his carseat and he had a piece of glass in his hands. Upon further inspection, it looks like they brushed the glass from the broken window under the seat on the floorboard. The entire floor board was covered with glass. I was promised by the manager that my vehicle had been thoroughly cleaned and would be safe for my toddler. This was not the case at all. Joe Hudson Collision should be ashamed for putting my child in a potentially dangerous situation. I will never use their services again and I hope others see this and are careful before considering using them.

Cindee Lewis

★★★★★

11 months ago

I was completely blown away by how easy they made the whole process. I hope not to need their service but if I ever do I will definitely go to Joe Hudson’s

Lex

★★★★★

7 months ago

They did a great job and faster than expected without compromising quality work. A+. Great customer service too, mechanic will answer any questions on you have and front desk is always available when you need them.

Liz Taylor

★★★★★

9 months ago

We have used Joe Hudson on Hwy 72 for almost 20 years for all of our vehicles. Nice, courteous, professional staff who are always a pleasure to work with. Repair work is always top notch. Highly recommend!

Nikki Holmes

★★★★★

2 months ago

Always great work and great service, Latishia and jarvis are very friendly and professional. Thank you so much

phoebe begay

★★★★★

4 months ago

Omg they were very helpful. Fix my car perfect! Thank you. I highly recommend

kwu

★★★★★

a month ago

Kohl is knowledgeable, provides real advice, and is a real one. Appreciate the help from Kohl and Joe Hudson Collision Center.

Mike Davidson

★★★★★

9 months ago

Great service. Jarvis and Cole were very helpful and knowledgeable. My car looked good as new. Would definitely recommend them.

Jaime Mcfall

★★★★★

3 years ago

Large facility with numerous techs. Other shops are only scheduling for appraisals and may not be scheduling for repair for months. Will update with vehicle progress.

Elizabeth Andrew

★★★★★

10 months ago

Very helpful, accommodating, and easy to work with! Make sure to ask for Kohl; he made the process very easy and took great care of my car.

Antionetta Baldwin

★★★★★

a year ago

Latishia was great. She was very professional and courteous keeping me informed and updated throughout the entire process. The repairs were done with perfection and in a timely manner.

Roderick Coffey

★★★★★

a year ago

The repair performed on my vehicle was Excellent!!! The professional personnel the personally assured me with this transaction was Mr. Jarvis, Mr. Cole, and the receptionist ( she is so nice), whom I did not get her name, made this process so easy. However, there is still one area on my passenger side rear door where it looks like someone left a " smear" on that door. The smear is underneath the clear coat after it was painted. One of the areas that I had pointed out to Jarvis was taken care of, but this area was left untouched. I would " still" like this deficiency resolved as soon as possible. However, I would still recommend Joe Hudson Collison to friends and colleagues for auto repair.