Joe Hudson's Collision Center

Saron Carter

★★★★★

2 months ago

Great body shop. Very warm welcoming courteous and professional. Would highly recommend them to family and friends.

ELIZABETH Roberson

★★★★★

3 months ago

Tundra (2019) had extensive front damage requiring all new parts in front and painting of front fenders. Looks just like brand new!!

Jerry Harwood

★★★★★

2 years ago

I had a previously scheduled radio installation before my car was hit by someone in a parking lot. Joe’s worked with me to still keep the install appointment around the repair from the other driver’s insurance. Great customer service!

Yanela Langaney Garcia

★★★★★

a month ago

Very helpful, they kept me updated of every step of my vehicle repair and it was perfect

Mackie Pierre

★★★★★

5 months ago

The staff was very courteous, and informative. They kept me updated with the process. They even got done with the work a little early. I would definitely use them again. Orrecommendd them to friends and family.

Cathy Hettler

★★★★★

4 months ago

If you have any damage to car, I recommend. They are honest upfront, friendly, knowledgeable, and keeps you informed through the process. Car looks brand new as if there was no damage to car. Thanks again for everything.

xmasbaby1983

★★★★★

a month ago

The staff was friendly, knowledgeable and explained the process clearly. They were also very accommodating with the rental pickup and drop off.

Brian Rook

★★★★★

6 months ago

Flawless repair. Outstanding communication. Impeccable customer service. The repair took longer than expected, but they communicated that from 'Day One.' They established transparency and realistic expectations from the outset, which is all you can ask for when dealing with these types of issues. Highly, highly recommended. Appreciate you guys!

Chris Weeks

★★★★★

4 months ago

This is Progressives preferred shop here in Chattanooga. They were great! Execelent work and great communication through the process. I wouldn’t hesitate to use them again.

Ben Whitt

★☆☆☆☆

2 months ago

Sent my vehicle to Joe Hudson for repair. When my vehicle was finished, I had to take it back to the as there were scratches on a brand new painted bumper that they had painted. Also, if you have a custom stereo, be sure to unhook or remove it. When I took my vehicle to their shop I informed them of the prescience of the custom stereo, as their paperwork requested knowledge of this. When I dropped off my vehicle the subwoofer worked. The day I picked it up the subwoofer no longer was in working order. I have confirmed with the stereo shop that built this stereo system that the subwoofer is in fact blown. I have been told by Derek that they are not willing to reimburse me for the damage to my stereo system. Be cautious when using Joe Hudson for any of your collision repair needs.

Starr Coleman

★☆☆☆☆

a month ago

Beware these people are liars and can’t to be trusted!!! I took my Genesis there to be repaired and the parts were taking longer than normal to come in (typical for a Genesis) I was running out of time for my rental and still was waiting on a front bumper camera. They told me I can take my car because they was the only thing that wasn’t done and once they get it in they would call me….Starr was like” I’m going to put it on the board. I promise we don’t forget about you.” weeks and months of went by and they kept telling me they couldn’t get the part mind you I called Hyundai and they said that the part was available to be shipped. so they kept lying to me…. YEARS later they still never call me about that camera. Now anytime I need work done I go to Classic collision on Test drive where they have integrity and keep their word.

Mike Congdon

★★★★★

a month ago

Recently had a fender bender where I was run into by a person driving erratically. I was in my company’s car so I was pretty stressed over it. The folks at Joe Hudson Collision were extremely helpful and courteous. I had a great experience with them even getting my car back a lot quicker than I anticipated.

Stacey Turner

★★★★★

4 months ago

Thank you so much to Mr Hoss and to all of the people at the Chapman road location! Perfect experience! The repair to my truck window is absolutely great! The part was ordered and repaired while I waited!! Glass left over from the wreck was removed also!! I can not express how pleased I am with the great job they did at this location!! THANK YOU!!

Betsy Winchester

★★★★★

a month ago

I was so pleased with my car repair with Joe Hudson. They were great communicators, faster than expected, and the quality was top-notch. Highly recommend.

Paul Brinson

★★★★★

a month ago

Great communication from Starr to get vehicle scheduled, they also do a good job of keeping you updated with status of your repairs. Vehicle was ready to pickup a day earlier than initially expected. I’d recommend them.

Gerry Bosworth

★★★★★

a month ago

My experience with Joe Hudson Collision Repair was extremely positive. They were all very professional, competent, and respectful. I would certainly not hesitate to recommend them to anyone needing auto repair work done.

Matt Branum

★★★★☆

a month ago

This is my insurance providers preferred shop. Its real convenient that Enterprise is located right across the street. The staff were extremely friendly. Communication started off great with regular updates then dwindled often resulting in me having to ask for updates. Projected deadlines were often missed due to parts coming in wrong or delivery being delayed. They had my vehicle for a total of 23 days. The quality of work was exceptional, there is no evidence of previous damage, all parts were installed and line up perfectly. The only exception to the quality of work was they forgot to adjust my headlights which was put on the final bill as being completed and charged for. They made up for it by allowing me to stop back by at my convenience and knocked it out in less than 15 minutes. However this simple oversight makes me question if anything else was overlooked that is not immediately apparent from an external view. Overall the experience was satisfactory, but better consistent communication and them fixing their supply issues would send their service over the top.