Just Tires

Jennifer Dang

★★★☆☆

a year ago

Giving a 3/5 due to price of my service. This is my first time checking in at Just Tires for any service, and I was expecting a little better experience. Called in to get an appointment the day before and got an appointment the next day @10am - which was great. Another good thing was the front staff, they were pretty nice and welcoming. The only reason why I’m rating it a 3/5 instead of a 5/5 is because I was told my rear tires needed a replacement, but my statement states both my rear tread depths are in excellent condition. I went in to only replace my front right tire…so I respect the hustle, but these are pretty much new tires that they told me it was 2/32 and needed replacement…I’m not sure if this is because i’m a girl thinking they could get extra $$ but they never showed me the proof, I was just told. I also thought replacing one single tire would have me out no later than 30 minutes. But I was there for an hour and 15…

Geovanny Moreta

★★☆☆☆

4 months ago

Bought my tires through Amazon and selected this shop to mount them. My appointment was for 8 am 10/30/25.

Tasha Storey

★☆☆☆☆

10 months ago

Women, be cautious! I visited this location today due to a slow leak in one of my Tesla's tires. Instead of being honest and telling me they couldn't repair Tesla tires because of the foam lining, the staff member told me there was a nail in the tire and claimed it couldn't be repaired due to its placement—insisting I needed to purchase a brand new tire. The tire is only 10 months old! Thankfully, I decided to get a second opinion at Just Tires in Allen (same company), where I was told the truth. This experience felt like unnecessary manipulation, and I can't help but feel I was targeted based on being a woman, wearing scrubs, carrying a nice purse, and driving a Tesla. This is unacceptable and shameful behavior.

Joseph Bailey

★☆☆☆☆

Edited a year ago

Edit: They gave me 2 new tires to replace the ones that were wore severely by the alignment performed, or lack thereof one. My stance is still avoid this place. While the manager tried to make things right with the new tires, the fact remains that the alignment performed here created a very dangerous situation for me and anyone that rode in my truck. These guys have no clue what they're doing. If you take your car here you do so at your own peril. On top of that, they are far more expensive than their competitors, and other locations won't honor the warranty. Getting the rebates is like pulling teeth. I took my truck here for tires and an alignment before I took a long trip. I stopped on the way out to grab something from the parts store. A diesel tech from a local shop was talking to me and could visibly see the alignment was off. It was that bad. Over 2 inches difference when measuring between tires from the front, then back. This was their second attempt at getting it right too. The first one, I got my truck back with the steering at 3 o clock when the wheels where straight. This caused my new tires to wear almost half the tread in just a few hundred miles and caused extreme cupping. HERES THE CRAZY PART - VIDEO INCLUDED Said diesel tech told me to come to their shop and he would straighten out my alignment since I was about to drive some 3k miles. EVERY BOLT IN THE STEERING SYSTEM HAD BEEN LEFT COMPLETELY UNTIGHTENED. And just not a lil loose. Like bolt only half way in where you could easily move the steering components by hand. If this had come loose, I would have lost control of the vehicle possibly with my 10 year old son in the truck. I had filled out a less than stellar survey after attempt one, so it almost seems this was intentional. Either that, or they are grossly incompetent to a degree I've never seen. To sum up. If you want to spend more than you should for work that just might kill you. These are your guys. If you like your car to work properly and not spend a ton for it, you definitely want to look elsewhere. Note the level of wear shown in the pictures is only after at best a few hundred miles. These tires were well over 300 each.

Wendi Mead

★☆☆☆☆

6 months ago

I have never seen someone move as slowly as the man plugging my tire. One tire, not crowded and still took over an hour. I watched the technician walk around my vehicle 26 times. He walked all over the place to avoid doing his job. Everything he did was in ultra slow motion. I’ve never seen anything like it. Avoid this place. We were told it would be 20 minutes. It’s been 1 hour and 20 minutes. Wow.

Daniel Brenner - REALTOR

★★★★★

2 years ago

I've been relying on Just Tires for nearly all my automobile needs, and they've consistently exceeded expectations. Despite the name, their expertise goes well beyond tires. From routine maintenance to more complex repairs, they've kept my 2017 Toyota Prius running smoothly. Their transparency, professionalism, and care for customers truly set them apart. A special shoutout to Chris, the manager, whose phenomenal service ensures I leave satisfied every time. If you're searching for a trustworthy and skilled auto repair shop in McKinney, look no further. Highly recommend for anyone needing top-notch vehicle care!

Michael Hummel

★★★★★

5 months ago

Fixed tire with nail in it. Rotated tires. Synthetic oil change. Very reasonable on price. Chris the manager and Seth the assistant manager are awesome.

Manish Khanna

★★☆☆☆

2 years ago

List of issues during my visit: 1. Had a call and discussed my requirement for 4 tires, I was quoted good year tire price to which i agreed and as they were out of stock, I was told to come next day 2. I had to call, atleast 6 times to know when the tires will be available for installation but never received a call back 3. Eventually I was told tires are available and drove to them, to my surprise the tires available were not the ones I ordered. More so all 4 tires were not of same brand. 4. No discount or solution was provided and I decided to walk off 5. Another thing I noticed: they have one hr service guarantee else $100 discount and staff there creatively hid it with some merchandise

Tolgahan Cakaloglu

★★★★★

7 months ago

I recently visited Just Tires and had the pleasure of working with Janice Franklin, and I couldn't be more impressed with the level of service I received. From the moment I walked in, Janice greeted me with a warm, professional demeanor that immediately put me at ease. What truly stood out was Janice's genuine care for ensuring I got exactly what I needed. She took the time to listen to my concerns, asked thoughtful questions about my driving habits, and provided clear explanations about my options without any pressure to upsell. Her expertise was evident, but she communicated everything in terms I could easily understand. Throughout the entire process, Janice kept me informed about timing, costs, and what to expect. Her attention to detail and commitment to customer satisfaction really made the difference between a routine tire service and an outstanding customer experience. It's rare to encounter someone who combines technical knowledge with such excellent interpersonal skills. Janice Franklin is a true asset to the Just Tires team, and I wouldn't hesitate to return or recommend this location to friends and family based on the exceptional service she provided. Thank you, Janice, for making what could have been a stressful experience so pleasant and straightforward!

S B

★★★★☆

7 months ago

They price matched another competitor so that I could get a wheel alignment at the same visit. They weren't able to do the alignment because my truck was too long. They should be asking what kind of vehicle you have before scheduling but if you have a long bed truck with a crew cab, they won't be able to do the alignment. They got the tires I needed at a good price and they worked around my schedule so it was a mostly good experience.

paras shah

★★★★☆

3 years ago

Jonathan was really helpful and explained why all the issues I was facing with my car tires. He provided valuable suggestions on what all additional services I needed. I got all 4 tires of my Nissan replaced there and got “Good year” tires . One star less as they forgot to tell me one key discount initially about which I knew from their website. They immediately provided me that once I mentioned about it.

GN Travelers

★★★★★

6 years ago

We had our car tires done at "Just tires" before, but at a different location. We came in on saturday afternoon, were surprised by thier quick service. Great place, great service, with friendly staff, Christopher, who was assisting us, offered additional product and services, and provided detailed information. This place carries different tire brands to fit all your tire needs. We tested this place by removing tire caps from all four tires before taking the car in, to see if they pay attention to details. PASSED!!! When we got our car back all four tires had caps on! Other tire places usually loose your tire caps, and than you need buy new ones again and again... 5 stars! GREAT JOB GUYS!!!

Stephen Muckleroy

★★★★★

5 months ago

I was just turned away from Discount Tires because it was too close to closing time for them to put air in one low tire. By the time I found another tire store, it was just as close to their closing time. No problem. Back on the road in 5 minutes. No more Discount Tires for me. Just Tires is now my favorite tire store in McKinney, TX.

luke anderson

★☆☆☆☆

a year ago

I purchased a new set of tires from them when I was out of town and within 1000 miles I noticed a bulge on the sidewall of one of them so I took it in to the nearest tire shop by my house and when they took the tire off the rim they noticed it was torn at the bottom of the bead from when it was installed so I had to purchase another tire. I have been in contact with their customer service and one of their managers told them to just offer me half of the money back and I have told them that isn’t enough due to them causing the damage. I will never do business with them again or will I ever buy another Goodyear tire and I hope everyone reading this does the same because they will not stand by their work.

Susan S

★☆☆☆☆

Edited 4 months ago

Yesterday, I went in for a lo-tire light since I had purchased my tires here, along with the extended warranty. I also needed an oil change. Well, these liars came up with close to $1,000 brake work they said I needed. I had all of that work done 6 months earlier from a legitimate auto shop. Seth told me to check my receipt when I got home. SURPRISE -- I had the receipt in my glove box. ********* UPDATE ********* Now that the govt shutdown is over, I will file a complaint with the FTC against this Just Tires for fraud. Parent company GoodYear's solution was to offer me a refund for my oil change after Just Tires tried to scam me out of $1,000 in an attempt at BLANTANT FRAUD! GoodYear also said the tech "may" have been looking at another car. I told them there was only one other car in the work bay, which was a rental car brought in by its Uber driver for a quick tire fix. I saved all of GoodYear's emails to show "how seriously" they took this illegal activity at Just Tires. DEPLORABLE!

Doris Maresca

★★★★★

5 months ago

I had to replace a panel underneath my car on the passenger side. Since it was hanging, a gentleman recommend I go to Just tires to have them take a look at it. They were wonderful they temporarily fix the panel then I order a new panel from Porsche. After the panel came in, I checked with just tires about possibly installing it for me. They quoted me a price a fourth of what Porsche was going to charge me. just tires did a great job installing my panel not only that but Chris, the manager and Seth, who I have been talking with have been wonderful. I never felt like I was going to be taking advantage of. Everyone I had contact with at that location has been exceptionally helpful, and courteous

Vincent Loza

★★★★★

a month ago

Want to give a shout out to Nathan at this location. I ran into a TPMS issue with some new sensors not connecting to my car. I called the shop late in the day and Nathan said he would give it a try. When I got to the shop, I was greeted nicely and Nathan resolved the issue fast. Would recommend!