JW's Collision Center

Debbie Cate

★★★★★

2 years ago

It’s the simple things! On November 3 someone hit the back of my car & it took 4 months to get the person’s insurance service to settle the claim. I found JW’s Collision Center here in Murfreesboro to not only do the repair, but they dealt with the insurance company. I can’t stress enough how impressed I am with the customer service that was offered by “Blake” at JW’s who proactively updated me with a phone call at every important step. And they got it ready more than a work earlier than expected Turned in my rental & picked up my car today…it’s so pretty now!

Matthew Sullivan

★★★★★

2 months ago

Excellent service and process was so easy. Blake kept us updated throughout the process. Highly recommended!!! Vehicle looks brand new!

Cage Fighter

★★★★★

4 months ago

These guys repaired a destroyed door hinge on my 2001Chevy S10 that everyone else was scared to work on and they fixed my windshield wiper as well. I definitely was surprised and do recommend! Thanks!

Amy and Ellis Ishee

★★★★★

a year ago

Blake made the process easy, seamless and kept me in the loop every step of the way. I highly recommend working with this team. The work was great including the cleaning of the vehicle so when I picked up my truck…it was like new! — Ellis

Paul Golin

★★★★★

8 months ago

My experience at JW’s Collision reshaped how I think of auto repair. They did an absolutely amazing job, they called me regularly with simple updates, they took photos of the work in progress and walked me through the work that was done, they shared the items to consider, finished ahead of schedule, and returned my truck exceptionally clean.

Eric Hall

★★★★★

a year ago

I originally chose J&W's Collision Center over other local collision repair shops based on their ratings, so in all fairness I am more than happy to leave one of my own to share my experience with them personally. Blake and staff members at J&W's were absolutely outstanding, from the experience in the front office to the outcome of the repairs. I couldn't have been more pleased with the outcome! They were extremely professional, courteous, direct, and honest. The repairs couldn't have come out any better. I am more than thrilled to share this experience. A big thanks to the staff and team members at J&W, setting the bar High!

Allie Knowles

★★★★★

9 months ago

Service was great! As a person who works with customers and customer service I can say that the team went above and beyond. Plus, our car looks great inside and out. Thank you!

Brian Hart

★★★★★

6 months ago

I recently got some body work done at JWs... I'm very happy and pleased with the work they did.. in fact I had an issue with outside temperature control making my engine light go on.. it appears they went ahead and fixed that as well. I couldn't be more pleased with my experience at JWs . And will recommend them to anyone who needs work done. John and Blake provided me with excellent customer service and I great appreciate it..

SS

★★★★★

Edited a year ago

Can’t say enough how exceptional these guys are! My car hood looks brand new! They matched the odd paint color perfectly. Blake was very knowledgeable with great customer service.

hai qiong

★★★★★

6 months ago

I highly recommend JW's Collision Center! It was unfortunate and inconvenient to have car repaired out of own pocket. John understood this and offered an assessment right away. I chose JW over others due to reasonable price and immediate repair availability. During the repair, Blake did an excellent job in updating total costs and repair progress. The final product is beautiful! I am so grateful for their proactive communications, fine work, and fast delivery. I will not hesitate to recommend JW to anyone! Thank you, John, Blake, and the team!

Abanoub Hosny

★★★★★

5 months ago

I brought my car to JW’s Collision Center, and Blake helped me through everything. They worked directly with my insurance to make the whole process easy and stress-free. The team replaced my passenger-side fender, headlight, and bumper, and blended the paint perfectly the color match is spot-on, and you’d never know the car was damaged. When I picked it up, it looked brand new and was cleaned inside and out. I’m really happy with the results and highly recommend JW’s Collision Center!

Missy Jenkins

★★★★★

4 months ago

Last month we brought my mother's 2009 TOYOTA YARIS to JW's for front end damage repair. The first person we met was Blake. We was very courteous and helpful. He explained in detail how their process would take place , including calling us thru each step like he said he would. On the day we went to pick up the car , they had it parked in front of their shop. I did NOT recognize our own car ! It looked absolutely perfect and beautiful ! They replaced all the damaged parts and blended the paint perfectly ! It looked like brand new ! And to our surprise , they had detailed the vehicle inside and out ! Mom's car hadn't looked this good since it was new ! Blake and the entire staff are great ! Thank you all for the wonderful job you did ! We highly recommend JW 's Collision Center !!!

Ryan Bayliss

★★★★★

4 months ago

JW Auto Body Shop did an amazing job! Blake was my point of contact. He was fast, friendly, and kept me updated the whole time. The repair work looks great and my car came back looking brand new. Great service, great quality — highly recommend!

Lizanne Hernandez

★★★★★

3 weeks ago

Blake exceeded my expectations. He kept me updated on the process and was very informative. The body shop did a great job fixing the dents on my door and fixed my bumper. If you are looking for the best in Murfreesboro then this is your spot.

April Weissmiller

★★★★★

a month ago

My experience with JW’s Collison center was better than I could have hoped! The whole process from insurance claims to the final car being handed back was explained very thoroughly by Blake—even Progressive told me after our phone call together that I was working with someone who had been in this business a long time. This was very reassuring. In the end, they did an amazing job on the car and when I got it back it looked like the very first day I bought it eight years ago. The car was done when I had been told it would be, which was no small feat considering the town was hit with a winter storm. Can’t thank them enough for making a hard time in life much less stressful than it could have been!

Josh Birkey

★★★★★

a month ago

I can’t say enough good things about JW’s Collision! After my wreck, Blake was incredibly communicative and thoughtful every step of the way. He kept me updated throughout the entire process and made sure I understood what was happening with my vehicle. They truly care about their customers and it shows in both their customer service and the quality of their work. What could have been a stressful situation was made so much easier because of their professionalism and kindness. If you need collision repair, I highly recommend JW’s Collision. They go above and beyond!

Adrianna Samaro

★★★★★

2 months ago

December 1st a deer ran out in front of me. They said it could take till February with all the holidays but my truck was done early January! I’ve had it back for almost 3 weeks now and drives great and looks perfect