Google Reviews
Stephanie Thurn
★★★★★
5 months ago
I recently had my car serviced at the dealership, and the experience was nothing short of outstanding. From start to finish, my service advisor went above and beyond, keeping me informed every step of the way with timely updates on the repair process. I was especially impressed by the thoughtful amenities they provide, like a private room designed for customers who want to comfortably continue their work while waiting. The entire staff was not only professional but also incredibly knowledgeable, which gave me complete confidence in their expertise. This level of care and attention has made me a loyal customer—I’ll definitely be returning for all of my future service needs.
Stephanie
★★★★★
6 months ago
I had an outstanding experience at this dealership on my very first visit. From start to finish, Vicente and Pablo were extremely professional, knowledgeable, and honest — qualities that are rare to find in car sales. The owner himself sets the standard for excellence and truly cares about every customer who walks through the door. I was going through a tough time with my credit and honestly thought I wouldn’t qualify for a reliable car at a payment I could afford. To my surprise, the owner personally worked with me and made it possible to drive away in a beautiful, dependable vehicle that fit perfectly within my budget. This place is different — they don’t just sell you a car, they take care of you like family. If you’re shopping for a vehicle in the San Diego area, do yourself a favor and come here first. You’ll be treated with honesty, respect, and professionalism, and you’ll leave knowing you made the right choice.
Greta Smidt
★★★★★
5 months ago
I've been happily driving my new BMW convertible for the last month that I purchased from this dealership, with the impreccable help of Boris. The service and assistance from Boris was outstanding, and I couldn't be more pleased. Not only did he walk me through the entire process patiently, he helped me with securing car insurance, and even left a surprise gift in the car which I found a month later. The guys at K&S know what they're doing, and are wonderful at customer service. When you see the one star reviews - remember that you're purchasing a used* car. They aren't perfect. Mine didn't have floor mats, and the breaks squeak from time to time. It's a USED car, folks. And extorting these people for more from a fair deal is a little silly, no? Boris delivered on my lovely used car that's new to me, and was within my budget. It came with perfect tires, and a protective wax on the seats and the car. Boris delivered the car to me from San Diego to Los Angeles and made the deal as sweet as possible. So far, so good, so amazing. I didn't get to work with the other sales reps, but - if you get Boris on the line - he's amazing. If anything, ask for him and see if he's available.
Anthony Andrew
★★★★★
11 months ago
The best buying experience i’ve had so far! I was immediately greeted by Moh and he was amazing ! he knew everything about the car i was interested in and made the process super easy the owner Karim was amazing as well humble and an overall amazing guy he was able to help me get into my new car and did everything possible to make sure i was able to leave with the car. These guys treat you right and don’t judge you they treat you like family and will go above and beyond to help you and get you into your new vehicle.
Erik Diaz
★★★★★
a year ago
Came in from LA to purchase a 2018 Jeep Grand Cherokee Trackhawk. I highly recommend you request Moh to help you. He’s not a pushy salesman nor is breathing over your neck. He will definitely work with you to get you the best deal possible.
Trevino Terry
★★★★★
10 months ago
I recently purchased a 2021 Toyota GR Supra 3.0 Premium in yellow, and I couldn’t be more thrilled with the experience and the car itself. The vehicle was in immaculate, excellent condition — both inside and out. It drives like a dream, and the bold yellow finish turns heads everywhere I go. What really made this purchase special was Moh's outstanding customer service. From the first inquiry to driving off the lot, he was incredibly helpful, transparent, and knowledgeable. Moh made the entire process smooth and stress-free, answering all my questions and making sure I felt confident every step of the way. What truly went above and beyond was that Moh didn’t stop at just selling the car — he also shared the contact information for the person who powder coated his wheels and did his window tint. That kind of personal recommendation and willingness to connect me with quality services shows how much he cares about customer satisfaction even after the sale. If you’re in the market for a performance car and want to deal with someone who’s genuinely helpful, knowledgeable, and passionate about what they do, I highly recommend working with Moh.
Alen Aghakhanyan
★★★★★
5 months ago
Ive bought many cars in the past from different dealerships. Believe me when I say that this dealership and the people have been the best I have ever had to deal with. So easy to work with. If you complain about these people, trust me it’s you, not them. I drove 7 hours to get the car. They had all paper work ready without me asking. Got the car fully detailed for me, did all general maintenance for me for free. Multi point inspection. You name it they did it. Boris was my dedicated sales person, but the way the entire team worked together to get me in and out was amazing. Moh in finance was probably one of the best people I have ever had to deal with. Does his best to get you a deal that you wont be stuck with. No dirty business, clean and fast works. For the people who have written bad reviews, I can guarantee they are reaching no where in life. Sad life for them ti write bad reviews about genuinely great people. Dont miss out trust me. I couldnt be happier with my new Alfa and the great deal that I got.
Brandon Cotton
★
☆☆☆☆
6 months ago
The worst experience I have ever had with a car dealership. I would be extremely cautious believing any of the reviews on google about this company. I originally went to see a car on their lot, made a fair offer and they didn't accept. They lowered the price of the vehicle to what I offered originally and I went back. When I went back , I mentioned the vehicle I wanted to see and the salesman started asking me questions like, you in the military? You pre approved? You have a check? How much is the check for? I didn't tell him, just that I already secured financing. I said I am in a rush and I have about 30 min. I walk into the salesman's office, Boris, and he brings me a paper with the price of the vehicle and a $7,320 add on for options already installed on the car for a car they are selling used. Additionally on the paper is a misquoted price of taxes of 3700. So in total he attempted to charge me over 8000 extra for the car and I let him know it was a insult and we are done. Apparently they have no respect for military and believe they can attempt to price gouge you and believe that they can get away with it. I would question the reviews you see for this company, I won't be doing any business with them. I went to a different dealer and the same car is $9000 less out the door. I can only imagine that this probably isn't the first time this has been done there, seems they are looking for victims instead of customers.
Calvin Chiu
★
☆☆☆☆
Edited 7 months ago
*UPDATE* While my initial purchase experience at K&S Alfa Romeo was positive, serious issues with the vehicle were discovered when I took the car in for service with Tesla shortly after taking delivery. These issues include bent suspension components, improperly mounted wheels/tires, and multiple bent rims. These are defects that should have been caught during a thorough inspection, which I was told had been performed. I have provided detailed documentation to the dealership multiple times, yet have been met with delays, empty promises of someone reaching out to me, and ultimately, no resolution. I have been very patient and even waited more than a month in hopes that K&S would work out a resolution with me. This has turned what began as a smooth sale into a deeply disappointing and frustrating experience. -- *INITIAL REVIEW* Absolutely flawless experience at K&S Alfa Romeo! From start to finish, the entire team made me feel like I was in great hands — even the staff who weren’t directly involved in my purchase were genuinely kind and happy for me. I first reached out through CARFAX and immediately got a call from Moh, my sales rep. He was incredibly knowledgeable, patient, and responsive to every question and request I had. My situation was a little complicated, and I was honestly nervous going into it, but Moh, Moe (finance manager), and Sergio (sales manager) went above and beyond to walk me through my options. It honestly felt like they were giving me the kind of advice they’d give a close friend or family member. When I arrived at K&S, the car was exactly as described — possibly even cleaner in person. They even took care of some last-minute requests, like fixing curb rash, without hesitation. This was one of the smoothest, friendliest buying experiences I’ve ever had. I’m beyond happy with my purchase! P.S. Huge shoutout to Moe for not just helping with financing, but also sharing some thoughtful personal advice. It really meant a lot.
Melissa Hernandez
★★★★★
6 months ago
First and foremost, Kareem was absolutely incredible! He had the exact car I wanted ready to test drive, and the whole process was smooth from start to finish. His team was amazing,so helpful, welcoming, and truly treated us like family. I couldn’t be happier with my purchase. The quality of the cars at K&S is top notch, and I highly recommend them to anyone looking for a great experience. Thank you so much to Kareem and the entire team!
Nick Fishenden
★★★★★
a year ago
I’m couldn’t be happier with my new car! :) Charles and his team did everything possible to get me the best deal. The overall customer service has made this experience thoroughly enjoyable. Thank you Charles! I highly recommend purchasing a vehicle from K&S Alpha Romeo.
Alexis Lopez
★★★★★
10 months ago
Thank You Moe !! I appreciate you helping us with our New car. Just when I thought it wasn’t gonna work out & I was gonna leave empty handed after viewing & test driving the 2022 Honda HR-V, YOU made it happen! You were very patient with us that day & took the time to explain everything. I would definitely recommend Moe to all my friends & family.
Isabel Danielyan
★★★★★
3 years ago
I have bought cars in the past, and each experience was similar. Stressful, nerve wracking, and as much of an exciting experience as it should’ve been, I always felt reluctant. Fast forward to my experience with Alfa Romero at K & S - to say I am satisfied with my experience would be an understatement. I want to thank Gilbert, Anthony, and Arturo for making this experience a dream come true. I love my car! More than the car, to receive world class service was honestly what made the experience for me. You can find a car anywhere, you truly cannot find customer service like this. Trust me I have looked high and low ! Thank you so much. A million times.
Maria Goingo
★★★★★
a year ago
I’ve been a loyal customer of K&S since 2018! Bought 2 cars already with them and as always, I am impressed with their service and the quality of cars i’ve been purchasing from them. I recommended K&S to my family members and bought atleast 3 cars from K&S already. My brother bought an alpha romeo and he loved it! The quality of car and the price! Built a great friendship with Arturo! Also, whenever I go to K&S dealership, I feel so welcomed by all the staff. Great quality of cars specially when I had a lot of options to choose from when K&S moved to Convoy St. Also, I love their coffee corner ❤️ Overall, I am a happy and satisfied customer!! Will always keep coming back.
Julia
★★★★★
a year ago
Had such a great experience with my car purchase yesterday. Charles was very patient and helpful from start to finish and made the experience so much better. Also, huge thank you to Kareem for always taking such amazing care of your customers! Definitely would recommend to anyone looking for a vehicle.
Alexis Taitano
★★★★★
a year ago
Absolutely stellar experience! From the moment I hopped on the call with Julio, I knew I was in good hands. He was attentive, respectful, and genuinely kind, making the entire process smooth and stress-free. Not only did he help me get everything squared away in a single day, but his hustle and dedication were truly impressive. Big thanks to Sergio as well, who helped me lock in a great deal, and to John for making the finance side of things just as easy. The teamwork here is unmatched, and I couldn’t be happier with my new Tesla. Highly recommend this dealership if you want efficiency, professionalism, and a top-notch experience! Let’s goo!
Darian Alexandra
★★★★★
4 years ago
K and S Alfa Romeo is the first dealership I ever went to and I just got my second car from them! I feel so lucky to have found them. I will always go back to K and S and highly recommend to anyone and everyone that is looking for a vehicle. Arturo, the sales manager, has once again gone above and beyond to get me a car and he has a sales team that reflect the integrity of K and S. I got to work with sales reps Christian and Frankie through the process of buying my second car and I never felt pressure. I felt at ease and genuinely cared for. Thank you K and S!!! You are THE best<3
Dr. Lisa M Harris
★★★★★
2 years ago
On January 19th, I went to K&S Alfa Romero. I was greeted and helped by a wonderful salesperson, Chris, an awesome general manager, Ramon, and an incredible finance manager, John, and the entire team! From the moment I walked in, I felt welcomed and had a sense of confidence that this would be a great experience, and it was. I went in thinking I would be buying a Mercedes or BMW SUV. However, I was hooked after Chris took me on a test drive with the Alfa Romeo Stelvio Sport. The Stelvio Sport drives like a dream! It is fully loaded with all the features I admire. Plus, it's an Italian vehicle, and I love Italy. Typically, it is said and happens that buying a car can be a long, arduous, and challenging experience, but not at K&S Alfa Romeo. They completely blew that myth out of the water for me. Overall, I was thrilled with the experience, the value of the car, my trade-in amount, the financing, and the warranty package. I recommend checking out this dealership for a luxurious car and a wonderful experience. ;-)
Ruby Olea
★★★★★
a year ago
If your looking to purchase a vehicle, this is the spot, hands down! Both Arturo and Sebastian were not only welcoming and had great customer service they were transparent throughout the entire process. Everything went smooth and couldn't have gone any better. Highly recommended. Will definitely be coming back in the future! Thanks guys. 🤍
Tara McCracken
★★★★★
a year ago
We recently acquired a stunning Camaro from K&S Alfa Romeo, and I must say, our experience with Moh and his team was nothing short of exceptional! Moh’s expertise and patience were evident throughout the entire process, and he never resorted to any pressure tactics. He genuinely understood our requirements and helped us secure our dream vehicle at an incredibly favorable price. I wholeheartedly recommend Moh to anyone seeking a new car. A special shoutout to Sal from the service advisor as well! Thank you for the exceptional service!
