Kaizen Collision Center - Las Vegas East

Eliza Cortez

★★★★★

3 years ago

Brought my car here after a car accident & I honestly couldn’t express how thankful I was because it looks like nothing ever happened to it. Everything was intact & in perfect conditions. They always did an awesome job in keeping me updated as it was being fixed. Also, everyone was always very helpful & friendly. Sandra, thank you for always remembering me. Thank you Sudden Impact. I really recommend this place.

Total Destruction

★★★★★

a year ago

An idiot from Staples truck backed up into my pick up truck on a one way Street and damaged my rim and blew out my tire, and also dented the bumper. Kaizen kept me informed every step of the way through the process of when the repair began and so on, and now my truck is repaired and the staff was friendly.

Alexys Tilley

★★★★★

3 years ago

I came here after I got rear ended and they did an awesome job repairing my SUV. They also didn’t take long to repair it and there was very adequate compressive communication! Sandra helped me the most and she was amazing! Highly recommend.

Craig Dobson

★★★★★

9 months ago

Couldn't be happier with Kaizen Collision Center. Superb service and communication. Made a tough situation very easy. Helped me get a ride to the rental car center after dropping off my car for repairs. Communication at least 2x a week with the status of the work. Vehicle completed within 2 weeks. Went over all items that were replaced, very thorough and car came out like new! Highly recommend. (This is our 4th time using Kaizen as a family of 5). Hopefully we won't need them again anytime soon, but this is our go-to place! Oh, and they worked seamlessly with State Farm on our auto claim!

Charles Murphy

★★★★★

7 months ago

Took my vehicle to Kaizen and they did an excellent job. Worked with me throughout the insurance process, helped me arrange the rental car process, and returned my vehicle to me with an expertly installed replacement front bumper in a reasonable time frame. Thank you Kaizen Collision Center!

Andy Blackett

★★★★★

9 months ago

Unfortunately, was involved in a rear end collision with my 2024 Subaru Forrester the back end was completely crushed..Kaizen collision Center, East.. did an absolutely fantastic repair job on my Subaru. They kept me informed daily,weekly on the updates for the repair. The car was completely completed and under three weeks and was done one day before it was told I would receive it when I received my car. It looked like a brand new Subaru.

Jay

★★★★★

11 months ago

Kaizen Collision Center provided exceptional service! The staff was incredibly friendly and kept me updated every step of the way through texts and calls. My car was ready ahead of schedule, and they went above and beyond by doing an additional $400+ in work at no extra cost. Super easy to deal with—highly recommend!

James Baschnagel

★★★★★

a month ago

Very helpful and friendly staff, everything was explained well and they dealt with the insurance company in a professional manner.

Alan “Bucky Boy” Buckner

★★★★★

2 years ago

Great and excellent work The Best car was repaired to the tee and look awesome highly recommended

Duquin Bradley

★★★★★

Edited 2 years ago

They've worked on all of my imports. From my toyota to Subaru. They do amazing work! Family owned and operated. He is my before and after photos of the amazing work they have completed.

Jessica Ervin Goodman

★★★★★

a year ago

I love Kaizen Collision! They are the best shop in Vegas. The work they did on my car is flawless and I am once again in love with my vehicle! They took extra steps to take special care of my car and went out of their way to show compassion and make sure I knew my car wasn't just another number in the books. Kaizen really cares and they can absolutely be trusted! I did my due diligence before I took my car to them and I made sure to visit a few other shops for quotes. Kaizen was by far the most personable, caring and cheapest, which is why I chose them initially and I am so happy I did! The adjuster was very experienced, pointing out things I hadn't seen and educating me along the way, making sure I was completely confident in their work. They really took care of my car as if it were their own, keeping me updated every step of the way and they even finished the work a week ahead of schedule! I highly, highly recommend Kaizen Collision!

Bobby R Flores

★★★★★

6 months ago

They were easy to work with, they even finished my vehicle sooner than expected! I’d recommend them

Razvan Dumitru

★☆☆☆☆

2 years ago

“That is all he can do” This is what the manager told me when I received my Mercedes. They don’t know how to fix Mercedes. Instead of keeping my car there and try to fix it in the next couple days, she tried to book me and other appointment to “try to fix it” after my car stayed there already 3 weeks.

Miya Bradley

★★★★★

8 years ago

Words can't express how amazing Sudden Impact has been to us. Someone rear-ended my sub and the Toyota dealership recommended Sudden Impact. All personnel were extremely nice, helpful and professional. They made the process super easy and did an phenomenal job on fixing the damages

Katie Bass

★★★★★

a year ago

I had the best experience with Kaizen! Everyone there is so knowledgeable, they frequently update you, they listent to your questions/concerns and help give you as much insight as possible to the process of working on your car. Some of the best customer service I have seen in years. I am so grateful for all of the wonderful work they did on my car, and so quickly too! I recommend Kaizen to anyone who needs body work done on their car after a collision.

Laurence Perez

★★★★★

11 months ago

Kaizen Collision Center did a wonderful job on repairing and restoring my car. I highly recommend them! Huge thank you to Melissa A. and her team.

Beryl salter

★★★★★

2 years ago

Re: Sudden Impact - Kaizen Collision Center, 3595 Boulder Hwy, Las Vegas, NV 89121 I have used this Auto Body Shop three times in the last maybe 8 years. Everything has always come out BEAUTIFUL. This 3rd visit was the same. My car looks brand new again. You can not tell it had any body work. Every one at this location was extremely helpful, honest, friendly and professional. I also needed a side job done (separate from the insurance claim) while it was in the shop. I feel they gave me a fair price too. They kept me informed at every turn about what was going on. I highly recommend them. Note they use to be called SUDDEN IMPACT AUTO BODY. Now they are part of Kaizen Collision. But the quality is still the same. The first time I went to them, they had been recommended by my car dealership.