Kalona Auto Service

Doren Walker

★★★★★

3 years ago

Very helpful knowledgeable professionals.

Michael Nisly

★★★★★

2 years ago

Emergency repair was a blessing. Thanks!

Carl Miller

★★★★★

a year ago

Great Service always helpful and friendly 👍

Delwyn Zook

★★☆☆☆

3 years ago

They do good work, but they are unreasonably expensive.

Pat Cady

★★★★★

3 years ago

Great selection of auto parts, batteries and knowledgeable people behind the counter.

Dean Kasper

★★★★★

3 years ago

The only place we go for vehicle service work. Friendly, knowledgeable and fair priced.

Amanda Coblentz

★★★★★

3 years ago

We are from OH when our van needed brakes on Sat. They got us in first thing Monday morning so we could get home to OH.

Kim Dixon

★★★★★

3 years ago

My husband and I were driving through Kalona and after stopping for a break, we came out and found our vehicle wouldn't start. We called Kalona Auto and they came right over and got us running again at a cost that was much lower than we expected. Thank you so much!

Judith Reith

★★★★★

4 years ago

Totally cared about my daughter's serious issues with her car:braking, all wheel drive problems , electrical problems. Provided high quality service way beyond expected service. Even provided loaner and then dropped off her car and picked up loaner an hour away from Kalona.. Best service she's ever had. My. Daughter's a health care worker. Didn't have any free time to deal with problems. They stepped in and took care of everything.

mark van handel

★☆☆☆☆

Edited a year ago

Almost 6 months later and I am still dealing with lawyers and insurance companies trying to right this wrong. Dealing with Kalona Auto has been the worst business dealing of my entire life. They "repaired" my timing chain. They did compression checks before starting the repair and they said everything was great. While repairing the timing chain they advised to change the water pump. I approved the water pump. I paid over $2000 over the phone. I picked it up at night and noticed it had a loud ticking noise. 40 miles down the road the engine quit. They towed it back and said the valve fell into the piston and ruined the engine. It would cost me $7000-$10000 to replace the engine! They said when they repaired it they noticed the ticking noise and forgot to tell me about it, but assumed it was there before they replaced the timing chain. It was not. All they offered was to move the new parts from my broken engine to the new engine at no charge, but for the engine I would pay $7000+. Now they have left me with a broken vehicle, I have to tow it away and take them to court to resolve this. I would not take any vehicles to this shop. They do not stand behind their work as you can see from their response. Any good mechanic knows that a knocking noise after a timing repair is a sure sign that they did it wrong. At a minimum they should call the customer to discuss the noise, instead, they "forgot" to bring it up, took my money. Their offer was to take all the new parts they put on my engine and add them to the used engine for "free" after I bought a new engine and paid for all the labor.

Lester B Miller

★★★★★

5 months ago

Nice and friendly people and wanting to achieve a great goal of having the best vehicle service out there

Isaiah Beachy

★★★★★

4 months ago

Great quality service, highly recommend Kalona Auto Service to any one, that wants professionals to work on their vehicle.