Kansasland Tire and Service

Victoria Carson

★★★★★

Edited 2 years ago

Today is May 16. My experience today is a ditto of all past services. This is why I keep going to Kansas Land. ALL of the employees are really nice. Most of my business has been through Jill, the manager. She is fabulous. She’s got a sense of humor and she’s very down to earth. It’s like doing business with a good friend. She’s been like this since the first time I walked into the business. In today’s world, you don’t often find a business in which ALL of the employees are great. (This is the feedback I gave a couple months ago when I got new tires. It still applies. ALL of the employees are friendly and helpful. Again today, Jill was absolutely awesome!)

Kelley Hubbard

★★★★★

3 years ago

The customer service I received was beyond expectations! I loved the convenience of making an appointment on- line as well. My service ran longer than the expected wait time of one hour, so they provided their services free of charge. I love a business who values their customers time! While I waited, I overheard the Gal behind the counter assisting an elderly man with how he could/ should take his car back to the dealership because his service was covered under warranty. She provided all the details and sent word to the dealership on his behalf. Her assistant required a lot of patience and time. Witnessing her level of kindness in the community was so refreshing! Moving forward we will always take our vehicles to the location on Wanamaker.

Michael Fritch

★★★★★

Edited 2 months ago

Great customer service Bought a new set of tires

Bayley Ward

★★★★★

a year ago

I have been going to Kansasland for over 5 years. Never once have I felt like I had been taken advantage of, or "mansplained" to. The staff is always friendly and helpful. They also make sure to check in before additional work is done so there's no surprises on your invoice. Can't recommend them enough!

Steve E.

★★☆☆☆

a year ago

Response to Business: Based upon our last interaction. Can you please point me to where I signed up for this. Maybe a signature or acceptance in a private conversation is suitable. I'm curious to know. How does email translate to sales text? I may have mistakenly agreed to something for email but not text messaging. Had someone acknowledged my first text in May we probably wouldn't be here. This should get their attention. Starting on May 3rd 2024. I started to receive unsolicited text messages for this business. I never agreed to any sort of communication's of this nature. Anyone else getting these unwanted text messages. I encourage you to file an FCC complaint.

Terry Moore

★☆☆☆☆

Edited 3 years ago

Avoid this shop!! 3rd edit 5-13-22 I just saw their last response. If they found on the 2nd time that parts were too worn for the wheels to be aligned, WHY WAS I CHARGED FOR AN ALIGNMENT? They took my money and provided no help on my vehicle. My understanding was that the vehicles got inspected before an alignment. Not very honest imo. And yes, I lost my cool because I do t like shady mechanics or anyone who tries to take advantage of their customers! 2nd edit 12-1-21 Today I jacked up and removed the driver front wheel to inspect everything and found everything to be in order. Before even removing front passenger, I noticed, as pictured, the nut to tighten the tie rod end, the area where alignment is adjusted and it was not tightened at all. Entirely overlooked not only the first time it was done, but also when it was returned due to it not holding alignment. What did they inspect? Edit 11-30-21 in response to owner reply; The 4x4 light was not reported until it was retrieved from you guys. Yes I replaced a ball joint. The alignment was needed due to old ball joint breaking. Not from me replacing parts. You can rip off the next person but you won't see any of my people in there. I have been using this for a year or so, 3 vehicles they have worked on. I have been fairly happy with them in the past, with a couple of times I wasn't happy but they worked with me to make it right. But this last vehicle, my mother's trailblazer, was in for a tire repair, a new tire, and an alignment. First, they kept it a second day after having it all day on day 1, my mom's only transportation. 2nd, the repaired tire went flat same day. Upon return they said it was the valve stem that they should have replaced the first time they repaired it. 3rd, the alignment was not done correctly, by the time the vehicle was back to the house the alignment was out of whack. They allegedly did a second alignment but said it wouldn't hold the alignment so something must be bent. Lisa, the front desk lady said she had them replace the sway bar link at no cost for the trouble but all 4 are still the original with torn boots. 4th, whilst they had it, they did something and now the service 4x4 light is on and they're saying 4x4 actuator which was working just fine that weekend before.. I will have to get under there and do the alignment myself because obviously mechanic shops can't be trusted anymore, not even locally owned shops. Sad. Hope this helps you avoid a headache.

Dan Escalante

★★★☆☆

a year ago

I was somewhat disappointed in how the final service was determined. My appointment was to check a screw that was found in the passenger front tire. The tire wasn't losing tire pressure anytime prior to the appointment. It was determined that the screw did not puncture the tire wall. But, then a leaking valve stem was discovered. The repair included a new tire pressure sensor and valve stem. It's difficult to understand what caused the new issue? The repair was completely timely. Thank you

Nelson Van Dyke

★★★★★

9 months ago

I had a great experience with Kansasland. They were very professional and did a great job on my car. It didn’t take as long as they had predicted and all the work was well done.

Ron Moss

★★★★★

4 years ago

Great job taking extreme care in putting tires and wheels on my classic 1967 Ford F250. Very knowledgeable front desk and shop crew. Highly recommend them. Couldn't be happier.

Brent Boles

★★★★★

10 months ago

I have gone there twice and both times I had great experiences. Throughout the process they were helpful, professional and did what they said they would. I show up for my appointment and my car is in the garage within 5 minutes getting fixed.

Cody Keenan

★★★★★

a year ago

The manager Jason and his crew are top notch. They do great work and don’t upsell you on stuff you don’t need. In fact, they told me that some of the stuff I was going to have replaced was not needing replaced and saved me money. Their new digital vehicle report with photos is better the anything I’ve seen from any other shop. Details get sent right to your phone for you to view at your leisure. If you have any vehicle needs, don’t hesitate to give them a call or stop by!

Todd Morey

★★★★★

Edited 4 months ago

Every time I have gone to this place they have been nice and gotten me out in a timely manner. I much rather do business with them than my local car dealership.

V L-S

★★★☆☆

3 months ago

Reasonable prices. Curtis is kind and respectful. Shawna at the front counter is a miserable woman ! She should seek help with her attitude!

Kurt Barker

★★★★★

4 months ago

I dropped my truck off the evening before my appointment, (my appointment was at 1:30 the next day) they called me about an hour later and said my truck was already done, a day ahead of my appointment. Great service and went above and beyond.

Joey Montes

★★★★★

3 months ago

They were AWSOME , wanted to go with "The Assurance " , they explained all types and went with "Comfort " , appreciated they honestly and did a good job when I went back and them installed , was impressed that I didn't need an alinement , that's called "HONEST ". Will go there from now on . Great service by far !!!!!. Joey Montes

Michael Lillie

★★★★☆

5 months ago

I had called Kansas tire and service and let them know I was having a new set of tires mounted and the service tech could not remove one of the lug nuts because it had been cross threaded when put on and tightened down. Kansasland was the last place that rotated my tires and told them I knew that they had to be the place that had cross threaded the lug nut. The lug bolt broke when the tech tried to remove the nut. I drove my truck back to Kansasland and they fixed it for no charge. Kansasland has been servicing my vehicles for several years and have always done a great job. Was very pleased that they owned up to their mistake and fixed it right away without a charge. I will continue to take my truck there for servicing.

Morgan Wells

★★★★★

a month ago

We brought our suburban in for a throttle body clean. Brain and his team were able to get in and out in under an hour. Everyone was polite, friendly, knowledgeable. Best part no surprise fees at the end when it came time to pay!