Karl Chevrolet Service & Parts Department

Leonaura Rhodes

★★★☆☆

a year ago

The recalls were done as promised. However the service did not check the wiper fluid… which was empty. Wondering what else was not checked.

Paul Liu

★☆☆☆☆

4 years ago

I had a misfire issue on my Cruze. When first visiting the service department, I mentioned that it might be the spark plugs. However, replacing the spark plug and coil pack still cost us over $700. The service rep explained that the labor is $185/hour, and it took an hour for diagnosis, one and a half hours to replace the spark plug and coil pack. Two and a half hours' labor is crazy for spark plug and coil pack replacement.

mike savage

★★★★★

a year ago

Fantastic people! I love giving them my business. They make the process so easy, friendly, smooth and fun. #loyalforever

george thom

★★★★★

4 months ago

My 2023 Suburban was due for service and I was able to get a service appointment quickly. The service was performed promptly and professionally.

Mike Guido

★☆☆☆☆

3 weeks ago

Worst experience Ive had dealing with a salesman. "Wally" was beyond rude. Judging buy their rating Im not the only one to experience this.

Martha

★★★★★

4 months ago

Camilo and his team at Karl Chevrolet make the service experience smooth and easy, always keeping me updated throughout the process. I appreciate the confidence of knowing that experienced GM trained technicians are working on my car!