Karr Automotive

Susan Stahl-Funk

★★★★★

6 months ago

Excellent experience at Karr Automotive. Highly recommend. We had not found a local auto repair shop for my Camry and I was very pleased with my service and experience. I will definately be returning.

Ross Brown

★★★★★

Edited 2 months ago

It’s always a pleasure doing business with Karr Automotive. These folks operate with integrity and skill! I enjoy the entire experience and I know that when it is time to pay the invoice, respect has been given by them and I am returning respect! Thank you Karr Automotive!

Sandra Rekasi

★★★★★

7 months ago

I have been a loyal customer of Karr since my family told me I should try them out and compare to AAA. I have had all kinds of services and repairs done here. They are a friendly, professional bunch. The waiting room is clean, with coffee readily available, while you watch your vehicle being serviced. I like that transparency! And someone is always in the office if you have questions. Equal to AAA and fair priced! There is one place I have reported on (rhymes with Pet Bouys) that doesn't do this transparency thing (and I won't go back there, not even for coffee)!

Kristin Kelskey

★★★★★

6 months ago

Karr Automotive is an excellent facility. Unlike many other mechanic shops where employees work in hot conditions, all mechanics here operate in a climate-controlled environment. They have music playing and focus on their work of fixing vehicles efficiently. The front staff are always approachable, friendly, and willing to answer any questions. If you're not planning to wait while your vehicle is being serviced, they will even arrange to give you a ride home if you're nearby. They perform a thorough vehicle inspection and address any concerns you may have. After the service, you will receive an automated text message with your inspection results, concerns, and accompanying photos. This ensures transparency and accountability, allowing you to review and approve or deny any suggested repairs directly from your phone. Prices are very reasonable, making it one of the best automotive shops in the city.

Rod Buchen

★★★★★

4 months ago

John listened and explained the necessary vs recommended repairs. His communication was the best I’ve ever experienced from an automotive service shop. the car went in one day and was returned the next. Every interaction exceeded expectations!!!

Mikki Spear

★★★★★

Edited 7 months ago

⭐️⭐️⭐️⭐️⭐️ A Lifesaver and a New Go-To Shop After driving across the country from Utah and landing in Fort Myers, I began the process of replacing all my everyday essentials—including finding a trustworthy mechanic. That search had been weighing heavily on me, but after reading through tons of reviews, I landed on Karr Automotive. Last week, I came in with my check engine light on, and it quickly became clear that my oil was extremely low. John met with me right away, ran diagnostics, and checked the major systems. I had an important work meeting that day and was worried I’d have to cancel everything—but John stepped in and saved the day. He topped off my oil right there in the parking lot to keep me safe and scheduled a proper tune-up for the following day. When I came back for service, I was impressed by how organized everything was. They use a digital approval system that lets you review and authorize recommended work directly from your phone, making the process super transparent and easy to manage remotely. I also appreciated their honesty—especially when they advised against replacing my rotors just yet because they weren’t necessary. That kind of integrity goes a long way. As a single woman who doesn’t have a lot of experience with car maintenance, it was genuinely reassuring to feel respected and not taken advantage of. I’m happy to say Karr Automotive is now my go-to place for car repairs. Huge thanks to John and the entire kind, efficient team!

Nicholas Paulus

★★★★★

4 months ago

I call Karr to get a second quote and opinion from what Fort Myers Galeana had diagnosed and found out that Galeana completely mis diagnosed my car needing an alternator which there is a three month wait to get part which I would have had to rent a car because they said a bad barring in alternator and car could shut down at anytime. Come to find out my alternator was perfectly fine and the issue was easily fixed and identifiable for 500.00! It was not the alternator at all. This mis diagnosis if I had listened to Galeana was over 3,000 for the part and labor plus the cost of the rental car for 3 month would have cost me well over 5,000. Be very carful and don’t blindly accept any diagnosis from them! They are as of right now not willing to refund me the diagnosis charge even with showing them the correct diagnosis from Karr. Karr did a great job and saved me thousands! I am super happy with Karr’s service and will return again!!!! Thank you Karr!!!!

Nate Wittrock

★★★★★

a month ago

Karr Automotive has been great to work with. They handle our field trucks along with our office personnel vehicles from preventative maintenance to any/all repairs necessary. Quick to respond and would highly recommend!

John Q

★★★★★

8 months ago

I had a trailer hitch installed on my Chevy Equinox. This shop is very busy but runs like a well oiled machine. It is super clean. The employees are courteous and knowledgeable. They took my vehicle at the scheduled time, returned it to me in within the time quoted and the price was reasonable. Karr Auto is the place to go!

Kyle Newman

★★★★★

2 months ago

Top tier service, Top tier customer support, Top tier EVERYTHING. Why would you take your vehicle anywhere else?? Save yourself the time, money, and grief. KARR Automotive is the best of the best. I've taken all of my vehicles here for years now, and will continue to because I know I'll get a quick and quality job every time.

Benton Brindley

★★★★★

Edited 6 months ago

This is a shop I want my vehicles to go to. These guys are top notch highly competitive pricing and extremely clean. Super place to take your vehicle they new I was coming. They gave options to put the car where I chose and were right there taking a look right away these guys were great. Highly recommended once again I'm gonna touch up my review. I've been back a couple times and nothing but clean tiddy shop friendly staff and right on schedule. Kate is highly recommended

V Dove

★★★★★

a month ago

The folks at Karr Automotive are simply wonderful! Friendly, knowledgeable, with focus on service, value and satisfaction on work performed! As a female who is on the road quite a bit, keeping my vehicle in top condition is top priority and Karr Automotive does a great job doing that! Thanks guys!

Abel Iván Estévez

★★★★★

5 months ago

I had a great experience with Karr Automotive! Everyone was super friendly and professional. I really appreciated how flexible they were when scheduling my service — they made it simple and convenient. You can tell they take great care of the cars they work on and really pay attention to the details. They explained everything clearly and made sure I was comfortable with the maintenance done. It’s nice to find a place you can actually trust with your car. Highly recommend them!

Eric Olsen

★★★★★

2 months ago

Went to Karr Automotive today as I'm new to this area. My prior shop is out of state so needed to find a new place. From my initial phone call to walking out the door, my experience was fantastic. John (service manager), thanks for everything. Your personality and attention to detail was so welcoming. The parts guy (John) was really cool too. I will definitely be coming back here in the future. Went in for front end service and they pin pointed the issue WITH NO up-charges. Thanks so much to John and team for a great experience and finding the issue. Even the other customers were cool to chat with in the waiting room. What a great shop, with great staff and great customers. Thanks again for everything.

Caleb Neff

★★★★★

5 months ago

I brought a problem vehicle to Karr that had previously stumped three skilled mechanics. It’s the type of thing where you feel like you have to apologize for dragging in such a mess (towing in actually), and I wouldn’t have been surprised if they decided not to take it on. I had been told at another shop that I needed a full engine rebuild. Karr did something that no else did - they took the time to get to the root of the problem, instead of just throwing expensive parts at it and hoping the problem would go away. In the end, the car was (finally) properly fixed, and it turns out I did not need an engine rebuild, so I saved several thousand dollars because someone was finally willing to take the necessary time to figure it out. When I picked up the car I received several pages of detailed technician notes (I’ve never seen anything quite like it) - if I’m ever stranded in another state or something, they could potentially save me several thousand dollars again! We should not take it for granted that places like this exist in our community. Thank you so much to John and the staff at Karr for saving the day!

Cal

★★★★★

3 weeks ago

When I tell you I’ve never been more happy with the service I received today. Little backstory, I went to Nissan yesterday, they tried quoting me $600 for something that I KNEW thankfully didn’t cost that much, they seriously tried scamming me! I came here and they charged me $0 because it was the easiest fix ever. They were HONEST with me and I will never go anywhere else because of that, I love supporting businesses that have good people! thanks guys feels good to know I can trust you ❤️

D. L.

★★★★★

2 months ago

After dealing with another repair shop that was nothing but frustrating, I am so happy that I found Karr Automotive! Their communication is second to none! My initial contact was via a text message which was quickly answered along with several more to answer my questions. An appointment was quickly made and we are so impressed with how professionally this shop is run. Our car was in and out the first day with a proper diagnosis. They included a picture of the diagnostic test, a video to demonstrate how they eliminated other issues to find the real problem and a full written report. Our car is at an age where some new parts are no longer available and they were able to find and order from a reputable dealer. Amazing and thank you again to the team at Karr for helping us keep our 2006 low mileage Cadillac, that we adore, on the road!