Keith Automotive Repair

Keith Verbois

★★★★★

7 years ago

Keith’s Automotive - The entire staff is friendly, very knowledgeable and extremely polite. The prices are better than competitive rates and the service is outstanding. I wish that I could give Keith’s Automotive 6 stars. I been a customer for 31 years.

Walker Wilson

★★★★★

2 years ago

I have used these guy in the past and they have made repairs for much cheaper than other places quote. I just had to have them clean up after the place that changed my oil and didn't properly reinstall the skid plate under the oil pan. I have had terrible luck with other mechanics recently and feel like I can trust these guys to fix what others screw up.

Zach W

★★★★★

4 years ago

I really enjoyed my experience with Keith’s Auto. I talked on the phone with a nice lady who was borderline insulting my intelligence and gave me one time slot for the whole week to drop off the car. I needed a simple oil change and also needed to check the transmission fluid due to a concern I had with the gears shifting. Well, after being forced to pre-authorize a minimum payment of $200, I was greeted with a total of $245 just for the oil change and no work done to the transmission. Parts and labor for a 7 quart oil change was $105, and $110 for a basic diagnostic of the transmission. When I asked about the breakdown of everything, I was promptly rushed to sign the printed receipt. Oh and they didn’t top off the washer fluid which is supposed to be done per the notes in the oil change description. Lovely folks here at Keith’s, would definitely maybe come back when I have an extra $500 to blow.

Paul Miller

★★★★★

10 years ago

We've been using Keith and his crew for many years now. They are always very attentive to us, always finding the best way to save us money and get our cars in working condition. He even rescued our old mother last weekend when we couldn't find anybody else to help and he adjusted our generator so it would work through the hurricane season... can't say enough good things about this company.

Lucas Henderson

★★★★★

3 years ago

Keith and the team are the most generous and knowledgeable mechanic group I have ever used! So thankful for their fast work and simple explanations. Best car shop in Baton Rouge hands down.

Amy Anderson

★★★★★

7 years ago

My husband and I were referred to Keith's Automotive a few years ago after a local car dealership had my Chevy truck in for service 5 times and could not diagnose the problem. After talking with Keith about the truck's symptoms, he pretty much diagnosed the problem over the phone. Very knowledgeable, friendly and honest service, from the front desk to the service area. We continue to use Keith's Automotive and highly recommend this business.

Wayne Daigle

★★★★★

7 years ago

OMG, this place is great. They were quick to answer when I called and gave me very realistic expectations. When I arrived they gave me a further run down as to what to expect with time and cost. They then blew all of my expectations away. They had my problem identified and fixed almost as soon as I sat down. They then gave my car a once over to be sure it was good to go before sending me out. I was anticipating waiting a week and paying $$$, but that was not the case. My situation is a bit unusual, but I will certainly trust my car to them again in the future.

Balance Holistic Health

★★★★★

7 years ago

Keith and his staff are incredible. Not only are the prices great, but Keith goes above and beyond with his maintenance. We feel like friends of his, and trust him and his staff to take care of us. Truly the best in Baton Rouge!

Leisa Laster

★★★★★

6 years ago

If you want a thorough repair and done right the first time, take your vehicle to Keith’s Auto. I was aware of other problems with my Truck and took the truck in for a fuel pump. They replaced the fuel pump and made me aware of the brakes and lights also. They repaired my vehicle down to the last minor details. They have a customer for life now. Thanks Al and Keith

John Morganti

★★★★★

5 years ago

The technicians, staff and ownership at Keith's is absolutely the best in town. They are knowledgeable, honest, and reasonably priced. I've been a customer of their's for years. The only reason to go elsewhere would be to make a factory warranty claim. I'd give them a sixth star, if I could.

Jeff Hanson

★★★★★

9 years ago

My family has been using Keith's for 7 years. They do a great job for us, are always polite and very helpful. Our goal is to maintain our vehicles to get as many years out of them as possible. We'll replace them when it's no longer worth putting money into them. Keith always give us advice on what he thinks in our best interest , not what is best for his pocket book. I trust his advice and highly recommend him.

Ashley Jett

★☆☆☆☆

4 years ago

We have 3 company vehicles we put a lot of miles on & need regular repairs. We were bringing our vehicles to Keith’s for months, spending thousands. Their work is good & the turnaround is fast. They are somewhat overpriced, However dealing with the receptionist, karlene, is a nightmare. It’s almost like she’s trying to talk you out of doing business with them. And when i pointed this out to Keith he took up for her. She must be his girlfriend or daughter, there is some relationship there. Either way, I would not recommend dealing with them bc they have zero customer service to a returning customer that spends thousands, monthly.

Tristan Hahn

★★★★★

9 months ago

Fair prices. My last job came in under estimate. Staff are friendly. Call for an appointment.

Susie Weeks

★★★★★

5 years ago

Better price than the dealership quote and quicker turn around time. They fixed what I came for, and on the test drive took it to the state inspection place for me and had it inspected since it was expired...saving me time and hassle. Keith is friendly and informative, and Karlene at the front desk is welcoming. I overheard her saying the mechanics stay with the company for years because they are treated well. Customers are treated well, too.

Chris Booras

★★★★★

a year ago

I have been having problems my air-conditioning for over a month now and fire stone was overcharging me and was not given me a clear answer of what was wrong. I brought it to Mr. Keith he fixed it within one day and gave me a clear understanding of what he was doing. The entire experience was very quick and to the point, but also informative and seem like he cared about fixing my car. Best automotive place in Baton Rouge hands-down.

Kristin Delahoussaye

★★★★★

a year ago

Took my car in for new tires and an alignment. From my initial phone conversation to the follow up call I received when he was checking to see how the car was driving (and also casually mention that he went ahead and knocked out the two small dents in my bumper), This was one of the most positive experiences I have every had with a mechanic and I am thrilled I have found someone I feel I can really trust. He even noticed my inspection sticker was expired and took care of it. In a world where we can feel customer service is dead, Keith restored my faith that there are still people out there that care.

David Erickson

★★★★★

3 weeks ago

Keith stood out because he ran the shop like it was his name on the door, even if it isn’t. It had that small business feel where people still care about doing right by the customer. He was clear about what made sense, didn’t push extra work, and kept everything grounded and fair.