Kelly Automotive

Denene

★★★★★

4 years ago

At Kelly Auto they are honest, reliable, professional, and service-oriented, and their charges are very reasonable. If they have a downside it is only that many people have come to recognize them as a great place to have cars serviced, and their shop is consequently very busy! If I call ahead and set an appointment, though, they plan ahead and always get the work done for me in a reasonable amount of time. I have depended on Kelly Auto for quality care for my van and car for over a decade, and unreservedly recommend them to anyone looking for a good auto repair shop.

Mark Noble

★★★★★

Edited 6 months ago

Service is always prompt, friendly, efficient, and thorough, and communication is great! Highly recommended! I took my car in for inspection and repair because it was giving me serious concern regarding the sounds it was making when driving! Found that there are several repair/maintenance items my car needs, but I was extremely relieved in talking to Chris Mulleneaux to find that we could take care of the urgent items now, and hold off on a couple of the other items for a bit! It was an answer to prayers!! Chris was very prompt and responsive in scheduling, communicating updates by text/email and readily sending me an ITEMIZED estimate of the total projected repair needs and costs. Further, I was very impressed with the Details and Pictures received by text fromTechnician Joey Caruana via Chris'/Kelley Automotive's business text---this detail sheds much light and understanding of the items and issues which need attention, and what the issues are!!........... So, overall, I am totally pleased with the service I received KELLY AUTOMOTIVE!! Highly recommended!

Mike Gibbons

★★★★★

2 years ago

A big THANK YOU to Jeff and his team of professionals!! A check engine light turned out to be a loose wire and the other repairs necessary were very affordably priced. The truck was back in my hands very early the next morning. Good mechanics are hard to find but I'm sure that I've found one at Kelly Auto.

DePhane Marcelle Weaver

★★★★★

a year ago

They have the best service and go over your vehicle each time you get an oil change. When they give you a receipt, it will have what needs to be done next. Check out their waiting room, they have a soda machine and comfortable place to hang out.

__

★★★☆☆

a year ago

Specifically asked for an oil change, check all fluids, diagnose the fuel pump. Quoted me $1600 for the fuel pump; air flow sensor; and new (old) tank. They agreed it needs a fuel pump; didn’t check fluids, did do oil change. I asked about the tank he recommended , dude had no idea what I was talking about. $320 to confirm the fuel pump. Fine with the price for the amount of work, but lack of attention to details, not great documentation.

Alexandria

★★★★★

11 months ago

Absolutely trust these mechanics. My boyfriends family has gone here for years. They have always been extremely kind, helpful, and fair since I've been bringing my car here!

Brianna Caballero

★★★★★

2 years ago

Took my boyfriend’s new used car in from a car dealership to get checked. Almost sounded too good to be true and I just wanted to make sure the car was actually good. I set an appointment to get it checked out, it took just under an hour, they kept me updated, and their prices are more than fair! They’re extremely kind as well and will take time to explain things to you. Our friend recommended this place to us and we will be recommending them to anyone else that ever needs help with their cars. Thanks! :)

Cory McDowell

★★★★★

2 years ago

Giving 5 stars because I can't give more than that. These guys are awesome! I had a truck that sat for just over a year at 3 different shops needing an engine replacement. Not only was Kelly Automotive competent, they were fair, reasonable, and efficient. They had my truck back up and running within a week of getting it. I'm beyond flabbergasted at how quick they did the work and how honest they were. It's tough to find great auto shops like this one with honest mechanics who don't try and take advantage of the customer with unreasonable costs and unnecessary repairs. They know what they're doing and they take care of the customer and just do the right thing. Thank you Kelly Automotive, you were a blessing in a tough situation! I've started taking my cars here for oil changes out of gratitude even though it's not the closest to my house. Worth the drive knowing it's being done right. Bring them your business, you won't be disappointed.

mike lindholm

★★★★☆

a year ago

This is my first time using Kelly’s automotive and Chris M. was Very informative and helpful on diagnosing issues with our Buick. They are Very Friendly and ha a Great shop of technicians too. I would recommend them anytime.

Julie Halcomb

★★★★★

a year ago

Best and only place we take our Subaru Impreza. They are always so willing to work with us on a financial plan when needed, and never push for anything that isn’t necessary. Great, quick service, and super helpful staff.

James Krick

★★★★★

a year ago

Good place to have your vehicles worked on. Car repair has a bad wrap for dishonesty but Jeff and Chris are easy to work with and their mechanics are thorough. No one ever wants to hear “there is more work to be done than initially expected” and that’s where you can trust them to have your best interests. Been here multiple times for our fleet and their turnaround time has helped us keep our guys on the road.

Gregory Estrada

★☆☆☆☆

10 months ago

My vehicle was not finished by the time Chris said it would be done and I had schedule time off of work that day for nothing. When I went back the following day and I had to make arrangements at work again, to pick up my car I asked him about a discount for my troubles he wasn’t too happy and argued about I should of said something the day before on the phone when it was something I wanted to ask in person shouldn’t be a big deal he made me feel like my car wasn’t a priority and I was in the wrong. He gave me a small inadequate discount that I felt wasn’t worth it . I’m not happy I won’t be coming back

Little Blaster

★★★★★

2 years ago

Kelly Automotive is now my go to shop. They are excellent at inspections as well as diagnostics. I thought my 07 Toyota truck was starting to fade, but after taking it to Kelly it runs like a brand new truck again. A+++ shop I won't got to anyone else!

Will Gilbert

★★★★★

6 months ago

Amazing customer service by the team. Jeff was very professional and made the process very easy. John is beyond knowledgeable in his field and went above and beyond in helping fix some deep issues with my car. Big thank you to the team!

Bethany Smith

★★★★★

6 months ago

I have taken my car here a couple different times and I'm very impressed with their work, honesty, and timeliness! They are never pushy and I feel like they're pricing is very reasonable for the quality of work. I'm so happy I found a place I feel comfortable taking my car!

Kyle Shumway

★★★★★

7 months ago

These guys were referred to me by another mechanic. That says something right there. I have had them fix 2 different vehicles. They were quick and professional. Kept me updated on the status of my vehicle throughout the repair process. Worked with me when I asked them to jump through a couple hoops on one of the repairs. Chris has been extremely pleasant and helpful to work with. Makes it easy to come back in the future. They do a good job, the right way, for a fair price.

Carter Bell

★★★★★

6 months ago

Amazing customer service and great mechanics. Every time we bring in one of our vehicles they have it diagnosed and repaired quick and it's done the right way! They leave the vehicle clean, they are very good at communicating what's wrong or not wrong lol. They give you a very detailed write up of what they did and recommend it's just an all around great experience. It's clean, they have honest and respectable employees, and they do great work. Even waiting for your vehicle the lobby is comfortable and has entertainment to keep the time passing thank you Kelly Automotive!!!