About Business
Conveniently located in Medford, OR, Ken Scales Automotive has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Brake shop, Car repair and maintenance service, making them a top-choice Car Repair specialist in Medford. Backed by 147 satisfied customers, they currently hold a prestigious 4.6/5 star status on our platform. They take pride in serving the diverse needs of Medford, OR residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Ken Scales Automotive is the go-to destination for quality and service in Medford, OR.
Google Reviews
Joy Kilishek
★★★★★
9 months ago
Wow!!! Jeff was amazing to work with! He was so helpful and excellent customer service! We will never go anywhere else for our automotive needs. Thank you so much for going above and beyond of what we even expected. Truly a blessing!! You guys rock! Thank you so much💜💯
N0torious BLT
★★★★★
11 months ago
I brought in my truck to be worked on at Ken Scales Automotive by Mike he was very straight forward with me on the costs and what needed to be done. After the work was done he told me what I should be ready to expect at certain milage. He is a very honest mechanic and will be back for future work.
JDK
★★★★★
10 months ago
I have been going to Ken Scales since I moved back in 2018, with a variety of cars being repaired & serviced. Outstanding mechanics! Honest, thorough & truly delightful people. I recommend them always to anyone I know needing auto service. Thanks Mike, & Crew - Always a Delight! 🙂💙
Christy Knapp
★★★★★
5 months ago
Jeff is great. We had a huge repair and he fit us in quickly and gave us an honest assessment and found the issue. Would highly recommend!
Spencer Workman
★
☆☆☆☆
6 months ago
Had a leak and even told them where it was coming from, I didn't have the tools to fix it myself. 2 hours and $250 later, I got my car back and was told it wouldn't leak anymore. I was skeptical after they said they didn't fix the part I told them was bad. Less than 24 hours later and my steering fluid reservoir is empty. I would NOT recommend them any less, any competent mechanic would have checked for leaks under pressure and I know this one didn't because if they had they would have seen the obvious leak.
Jean Bennett
★★★★★
6 months ago
5 stars doesn’t do these guys justice. Above and beyond service, honest, and they know what they’re doing. HIGHLY recommend! I won’t be taking my car anywhere else.
Greg Mead
★★★★★
4 months ago
Excellent service. No add on sales tactics. Just told me what was wrong and gave me a couple of options for repair. Finished the repair in a timely manner and according to their estimate.
Bruce Loyland
★★★★★
7 months ago
I have been going to Ken Scales for 20 yrs at least with a variety of cars. A Miata, BMW, Mini Cooper, all with various problems. I've always gotten excellent service and prices. Staff is always friendly and knowledgeable. Its a thing called trust. I will always recommend Ken to everybody I know. Good on ya guys
Quinn Vastag
★★★
☆☆
4 months ago
Took my truck here because bad idle. They said it was the #6 fuel injector clogged. They replaced the injector and the bad idle went away but there was a raw gas smell. Later I was working on my truck doing a lower intake manifold gasket, and valve cover gaskets. I decided to change the rest of the injectors because why not. I found the fuel rail connections loose and leaking gas, and when I replaced the new injector the o-rings were not lubed at all and the o-ring was already falling apart 2 months after the fix.
Tommy Dome
★★★★★
6 months ago
Five Stars for Ken Scales Automotive. We moved to the valley in 2012 and did a lot of searching for a repair / maintenance facility that we could have our vehicles serviced. Having an Acura TSX and a Ford Expedition required two separate shops, that is before a friend recommended Ken Scales. Mr. Mike the front desk manager, and his staff have proven time after time they can handle any degree of difficulty in repairing and general maintenance. We now have a "One Stop Shop" They are professional, Proficient and personable. Without reservation, I recommend Ken Scales Automotive for all your repair and maintenance needs.
Carson Sykes
★★★★★
2 months ago
Really appreciated my experience with this company. Very fast, well priced, and showed a high level understanding of business ethics. George is the man.
Shelley Moore
★★★★★
6 months ago
I can’t say enough about the team at Ken Scales. After years of long waits, high costs, and constant turnover at dealerships, I switched on my sister’s recommendation—and it’s been the best decision. Four years later, I’m still impressed. Their staff has been there for decades, so they know me, remember past work, and help plan what’s ahead. They find fair pricing on parts, and when I walk in, Mike and Jeff greet me by name. The family-like culture is authentic — long-term staff invested in their customers and providing excellent service. Knowledgeable, trustworthy, and personal—in 40 years, Ken Scales is simply the best shop I’ve ever worked with. Highly recommend!
Micah Brewster
★★★★★
4 months ago
Jeff will give an honest diagnostic as he looks at your car with his team. He does not believe in ripping off his clients and his team and their work is above par and delivers high-quality work. While other repair shops and dealerships are out to make extra dollars, Jeff runs an excellent repair shop that gives top notch service at an affordable cost.
Aquiles Montoya
★★★★★
10 months ago
George and Jeff were incredibly helpful. My wife and I were driving from the Bay Area to Portland and my car broke down in Medford. Helped us diagnose our car, repair our car and had us back on the road in 2 hours as an emergency walk-in. Kept us appropriately updated through the process and even taught me some things about my car. If we lived in Medford we would only take our cars there!
James
★★★★★
7 months ago
Had complete electrical failure. Since it was late and not being from the area took a gamble and had the truck dropped of at Ken Scales. First thing in the morning plead my case and despite their busy schedule, they were able to fit me in and get me back on my journey the same day. Thank you Mike Staton for the communication and professionalism through this crisis and sorry I didn't remember the tech's name but my Clements to him for the diagnosis and repair and most of all the explanation of how we got there. Thank you guys!
Ryan Decker
★★★★★
a month ago
Ken Scales is the only place we take our vehicles because they are straight forward and go the extra mile for their customers. Let alone fair and honest pricing. Best shop in town bar none.
Diane Barr
★★★★★
7 months ago
Ken Scales has serviced my 2004 Ford F150 for over 15 years, and it has over 250k miles as a result. I just brought in a 2014 Jeep Patriot as a new fleet vehicle for my business for an inspection. Ken Scales found nothing that needed their attention, not even an air filter. That type of honesty and integrity is hard to find! They are the BEST shop in town.
Jeff
★★★★★
3 weeks ago
Ken Scales is the absolute best car doctors I've have ever been to. Honest and fast. Other mechanics act like they don't want to help you, at Ken Scales everybody is helpful and goes above and beyond.
Rod Rollins
★★★★★
a month ago
I had Ken Scales Automotive go through my 2004 Ford Econoline van I purchased recently to correct things I knew needed repair and to look for other mechanical issues needing repair. I bought this van to use as a camping van. They did a great job of fixing everything they found so I could safely take this it on a trip.
Troy Knapp
★★★★★
5 months ago
Jeff and his team got my truck in quickly for an emergency turbo repair. They kept me well informed throughout the entire process. They also added some great Banks products the look awesome and the truck runs great. I highly recommend this business.
