Kwik Kar Oil Change & Auto Care

Ashley Pope

★★★★★

7 months ago

I had a wonderful experience at Kwik Kar this morning! I always hate having to find new shops when I am in a new city, but I chose this location off of the great reviews, and I'm so glad I did! Daphne was indeed a joy and so pleasant to talk to. The guys did a great job on my oil change and helped fix my skid plate as well. It was fast and convenient. Thank you all for a great experience and I will be back!

Kim Randel

★☆☆☆☆

3 months ago

First and only time I will go to this location. First the guy was telling me things that needed to be done and I said it has been done and he didn’t seem to believe me and kept saying well this work needs to be done. I go to leave and put the paperwork in my glove compartment and it won’t close back from them replacing the cabin golter, I have to get someone to come fix it. Then I drive off and the maintenance oil life 100% is showing on a different place than has ever been displayed on my car. I reset it the way I always do and it’s still there, so I drive back and he proceeds to tell me I didn’t know how to reset it because it’s always done that way (it’s my car I know how it works) I said I want it fixed like it was when I brought it in, he fixed it and walked off.

Camila Londono

★★★★★

5 months ago

Amazing service! Our overhead console fell off on a Sunday when the VW dealership was closed. We don’t know much about cars, but Zach at Kwik Kar was so kind—he told us how to order the replacement parts online for way cheaper. When we came back with the parts, Zach and Clayton installed them for free. Honest, helpful, and generous—can’t recommend them enough!

Gavin

★★★★★

5 months ago

Came in for oil change and inspection. Zach quickly identified other urgent issues that needed repair. He worked during store hours and stayed after store closing for 2+ hours to get them done so I didn’t have to come back another day. He worked speedily and sacrificed his free time to make sure I got everything done on a Sunday. Appreciate your help and mechanical expertise, Zach! I will be back for future repairs.

Sinem Aytaç

★★★★★

6 months ago

I had the best experience here. We came in with a flat tire (even though they’re not a tire shop), and they still took the time to help us out and make sure everything was safe. They checked the tires, added air, topped off windshield wiper fluid — all at no charge. On top of that, they gave us great advice about Dallas since we’re new here. Truly incredible service and genuinely kind people. Highly recommend!

Jerry Brooks

★★★★★

2 years ago

10 STARS!!! Perry and his team took great care of my vehicle and the Service was outstanding! They seemed to be short handed and still had a positive engagement after a serious long Monday! These guys got me in and out in under 30 minutes, at the last minute AND stayed after closing to ensure my service was complete! I always hate being the last person to show up asking for service because you don't know how rough a day the associates may have had... Let me tell you I ask how was your day and I received, "Living the Dream." without a lick of sarcasm!!! They genuinely had a tough day but kept it 100% positive the entire time I was there!!!! Fantastic Spirit, Fantastic phone courtesy prior to arrival and Fantastic Delivery after a hot and bothering Texas Monday!!! Thank you for all you do and for making my visit Memorable!!! Applause are in order!!! 10 STARS!!!

Darian Brogdon

★★★★★

a month ago

So this was my first time here and Clayton is super helpful. He talked me through everything with the car and its issues, actually nothing was wrong. Some things just came loose and they fixed it right up with no charge. I will be coming back. The staff was super nice and helpful as well. 👍🏼

Nicholas York

★★★★★

5 months ago

I have been a lifelong valvoline oil change person. I recently had multiple bad experiences at the one in Dallas, the most recent waiting in line for 40 minutes and then finding out they can’t do the emissions test after I called beforehand and asked. I decided to try Kwik Kar for the first time. Even though it was during the busy time, they had me in and out, they met up with me at my car when I pulled up. Answered the call quickly before I arrived and I spoke with someone from the store. And had a nice waiting room. Super happy. This was much better than valvoline in the area. Glad I made the switch.

Dallas Millin

★★★★★

a month ago

I have been getting my oil changed here for about 2 years. The employees are always friendly and do a great job. On my most recent visit they finished the oil change so fast time I wasn't even able to finish writing this review while waiting!!

Camillah Canty

★☆☆☆☆

3 months ago

I visited this shop 3 times regarding my check engine light and each time they could not figure out what the issue was and sent me on my way. They would simply reset the light and it would come back on a week after each reset. I would NOT recommend this location if you are looking for an actual solution to your car issues. It seems they have more of a bandaid fix operating model. Again, do not recommend!

Christina Caldwell

★★★★★

3 months ago

Aw a transplant new to Dallas I’m so appreciative of quality honest service and friendly faces. I’ve come here a few time and Daphne has ALWAYS delivered service with a great persona and smile! It’s a pleasure walking in and seeing her! As I came to get an issue looked over Clayton was honest and reassuring of my concerns and was very accommodating to finding a solution that for my situation. I’m so grateful to have a neighborhood car service and this location is doing a phenomenal job!

Andy MPC

★★★★★

8 months ago

The crew here is great. I’ve used them for oil service previously but today I had an unexpected screw in my truck’s tire and they plugged it on the fly for me, fast and efficient as well as friendly. Highly recommended!

Austin Yates

★★★★★

2 months ago

My daughter had car trouble 12 hours away from home. Clayton at Kwik Kar did an awesome job of getting the car going again. Very friendly and reasonably priced! Great work!

Demo SHOUKRY

★★★★★

a month ago

I was assisted by Clayton. He was so courteous and helpful. I arrived near closing time - check engine light was on. He ran a diagnostic & then discovered an oil leak within about a minute. He explained the situation to me - quite common in these engines. He put a bit of oil into my car so that there was no danger until I had this repair done in the coming days. He quickly checked the other fluids. Topped off cleaning fluid. The whole interaction was about 5 mins. I'll be back for the repair.

Hadassah

★★★★★

3 weeks ago

I was very glad to go to this quick car facility for my oil change. I have a Lexus and I have to be very careful where I go. You know how it is when you're taking care of your car baby , you gotta make sure that all caps are screwed on tight , so there's no leaks after an oil change. I have not had any problems thus far.And plus when I got there , the quick car workers gave me a smile , kind words and a pleasant farewell. I needed it. Thank you , Kwik Kar car , and thank you for those that changed my oil.

Cruz Vasquez

★★★★★

3 weeks ago

The front desk lady was absolutely a five star service provider. People's skills are truly valued by this client here. My first time doing my state inspection and it was with a staff who gave great A1 services from outside workers to the front desk operations. Fast and smooth process are what clients deserve. I recommend this place as its so professional and has order.

Tricia D

★☆☆☆☆

a month ago

What started as a simple alignment-coupon visit back in mid-June ended with a completely fried transmission just 95 days later — and me having to buy a new car. When my vehicle suddenly lost all drive function (no forward or reverse), I took it straight to Planet Ford because I assumed I was dealing with an internal transmission failure. That’s when I learned the truth: the transmission had lost its fluid due to a major leak at the driver-side CV axle — the exact area Kwik Kar had serviced. Had I known the axle work and the transmission failure were connected, I would have returned to them immediately. I only agreed to replace the entire CV axle because Clayton, the shop manager, told me the torn boot near the driver’s-side tire required a full axle replacement. All I can do now is warn others: please think twice before bringing your vehicle there. The promises of help were not followed through, the accountability never came, and I would not wish this experience on anyone. UPDATE: The owner, Mahmoud “Mo” Mustapha, has declined responsibility for the outcome. For transparency, they are not BBB-accredited. “Certified” doesn’t replace accountability. His response clearly shows you the type of person he is. The Ellis Family should not allow people like him to ruin the Family Business. 2nd Update: My previous review was removed after it gained a significant number of responses and engagement. I'm not sure why it was taken down, but I feel it's important to share my experience again for additional context and transparency will be inserting a photo below. I stand by what I share, and I hope this update remains visible so others can make informed decisions.