Kwik Kar Oil Change & Auto Care

donyeal cunningham

★☆☆☆☆

4 months ago

I took my car there yesterday, 11/14/25 around 5:25 for a state inspection. I walked in and the guy that was painting asked if he could help me. I stated that I needed a state inspection. He said let me go and grab my manager. The guy that was painting came back and said that his manager would be right with me. I waited about 15 minutes then the guy that was painting asked for my keys so he could pull my car around. He got in my car and started to pull my car around when some guy came from the back and in a rude tone to the guy who was pulling my car around said, we’re not doing anymore inspections. He said, such and such went home and that another person wasn’t doing it and then proceeded to walk away. Didn’t apologize or say sorry, said they can come back tomorrow and just walked away. The guy who was pulling my car around stood there like he was stunned and confused. I got my keys and told the guy thank you and left. My thing is, your shop list that it closes at 7:00 on Google Maps. If no one was available when I first walked in and you were told that I was there for an inspection then it should have been communicated to the guy who was pulling my car around instead of having me wait and then rudely embarrassing the guy who had my keys. I felt bad for him because of the way he was spoken to. I will NEVER return or consider EVER going back and will definitely tell the person that referred me to this place, that they should reconsider who they take their car to.

Ashley Smith

★★★★★

3 years ago

I had an amazing experience when I stopped in to this location. As a woman who travels frequently I often find it hard to find a place I can be comfortable trusting with my car. The staff and the General manager Stacey and the visiting Market manager Tony made my visit unforgettable. I will be back. I had to take photos and show everyone the clean and organized customer area and ladies the restroom is sooo clean. If you are a woman you understand the importance of a clean restroom at a mechanic shop. The mechanics were knowledgeable and the process was smooth and quick. I came in for brakes and rotors on my ford explore and I am pleased with the work. I will be back and they even recommend another location closer to my job. Thanks guys for an unforgettable visit.

Kimberly Harrison

★★★★★

3 weeks ago

Love this place. Been coming here for years, they always get me right! Very quick and take good care of my vehicles.

Dr. B L Carter

★★★★★

a month ago

From one service Vet to another: The service was stop notch and especially appreciated all the kindness and support throughout getting the work done.recommend the Mia location 100%. Vehicle is running smooth like when first purchased.

Sonia Patel

★★★★★

3 months ago

Went to get my car serviced for an oil change. The gentleman who assisted me was very helpful and had my car ready in less than 20 minutes. Been a customer for many years now. I even got my son going there to get his car serviced

Ana Vega

★★★★★

Edited a month ago

I had a great experience at Kwik Kar! The service was fast, friendly, and professional. The price was very reasonable, and everyone there made the process quick and easy. Highly recommend for anyone needing an oil change!

Cody Beavers

★☆☆☆☆

4 months ago

THE WORST CAR SHOP I'VE EVER BEEN TO. Avoid this place like the plague! I dropped my car off at 5pm on a Friday due to a bad noise on my driver side that I thought could be the wheel bearing. Mechanic agreed and quoted $800 to replace both wheel bearings. Received a call from the shop on Saturday saying that my driver side wheel bearing was fine and that the noise was due to a bad cv axel and my passenger side wheel bearing. Total cost to replace my cv axel and the passenger side wheel bearing was $1200. I told the mechanic I didn't want to replace the cv axel but they said that they cannot put my old axel back on because it's shredded? DRIVER SIDE WHEEL BEARING WAS NOT REPLACED. When I picked up the car they told me to take it easy for a couple of days so the new parts “can settle.” Never heard of car parts having to settle before. Picked up on Saturday and was still hearing the same noise. I also started to lose control anytime I went above 30. Didn’t drive it at all on Sunday. On Monday morning the car completely stopped while I was trying to take it back to the shop. Had to get the car towed back to the shop. Monday afternoon I get a call saying that the cv axel THEY JUST PUT ON came off and a bolt needed to be replaced! Cost to replace the bolt was $200 but was waived in exchange for reimbursing me for the tow. Told them after they put that on they need to drive the car to hear the noise I was originally referring to since initially they said no noise was coming from the driver side. After driving it they said they could hear the noise and confirmed on the phone that it’s “100% the brake rotor” causing the initial noise. They replaced the rotor but the noise was still there. They refused to do anything else with my car so I was out $1200 with a car that's now in worst shape than it was before. I took my car to another shop and they said that the sound was my wheel bearing as along and that it's about to fall off! So not only did Kwik Kar lie about my wheel bearing being fine. They swindled me out of $1200.

Josiah Smith

★★★★★

5 months ago

Very helpful. They’re usually very quick and also helped me, for free, when the other shop down the street charged me for their own machine’s failed OBD connection during an emissions test. They don’t give many discounts, so I don’t frequent them too much, but Kwik Kar is my go to.

Brandon Hines

★★★☆☆

3 years ago

I usually goto the Frisco location of Kwik Kar and I love it there but I was in the Irving area and the two places couldn’t be more different. Price was higher service was lower. Lobby was dim and there was trash everywhere. They did have snacks which was nice but they were on some weird serving tray. I like consistency, cleanliness. They did try to sell me a radiator flush but they didn’t do a good job of educating me on my problem plus the other reviews said to stick to just an oil change. They got to my vehicle right away, multiple people worked on my car yet it took about an hour. The reminder sticker was hand written and I’m used to printed which is a much more professional look. I was surprised I wasn’t in the “system” from other locations. I guess when you buy a franchise you buy the name and that’s it. I usually get pensoil but at this location they only had valvaline so just not consistent across locations

Yadira Martinez

★★★★★

2 months ago

I have been coming to Kwik Kar for years and I always leave feeling confident that a good job was done with my cars' maintenance, technicians are very friendly y polite and get the job done in a timely manner, I only have good things to say about their service.

Lovely Jones

★★★★★

3 months ago

The service I received today was great. I went in for an oil change and filter change. Everything was explained to me thoroughly. They were quick and very professional! I was very pleased!

Gina Hello

★★★★★

5 months ago

Called on my lunch hour to see if they had openings to get my inspection done they said come right now. I went and was done within 15 min. Very friendly. Love their service. Will definitely go back again for any other needs I have.

Diego Lastra

★☆☆☆☆

5 months ago

I like to work on my cars and can do most repairs and service at home. I brought my car here to get the state inspection done so I an renew the registration. When the registration was done, the guy sat down and showed me a list of all the things they say my car needs and walks me through each item - including a transfer case and rear differential service. The problem is, my car is front wheel drive. It does not have a transfer case or a rear differential. Should be pretty obvious and from the VIN, they would know it's FWD. I ask him, to be sure I'm understanding correctly, "so you're telling me my car needs these things serviced?". He says "Yes, and I'll do the work myself to make sure it's done right". He offers a discount if I get all these things done at once. Based on this experience, no way I could recommend them. I can understand upselling things like air filters, wiper blades, etc., but it's scamming people to recommend servicing things that are not even present in the car.

Yordit Maya

★☆☆☆☆

4 months ago

Learning experience is always good. Ever since I had my vehicle oil change at this location, I had a doubtful thought about whether they really change the OIL or they just had to top it off! It only took the guy less than 3 minutes and the vehicle was ready! I doubt it. I was getting full synthetic oil 🛢. Did he really put that in my vehicle?? I doubt it.

Carla Draffen

★★★★★

3 months ago

I called before coming and Colton was polite and answered my questions. The staff on site were pleasant, helpful and quick with my service. This might be the Chic-fil-A of auto care!

Ryan Landtroop

★★★★★

8 months ago

Came in back in January to get an oil change for my girlfriend’s car; that went fine. When it came time to get the next one, also had to get an emissions test. JOHN helped me out quickly while efficiently handling other customers. He helped me locate insurance documents and was encouraging and friendly with everyone. He recommended a few additional services per manufacturer specs but was not pushy and offered a coupon for next time for those services and printed out some information for me. The location was fast, friendly and efficient. I recommend Kwik Kar at 2960 N Belt Line Rd in Irving to anyone who needs quick service and zero hassle. A+ in my book. Thank you John!

khadija rasul

★★★★★

Edited 3 months ago

Love this service better , I went down the street to 10 min oil change . I was not happy at all . My oil change was not done right. Thankfully I found them now I will be back even more thanks to Zach