L & L Auto Service

Mitchell Donohue

★★★★★

7 months ago

I’ve been going to L&L for years now. I have always trusted them to provide spectacular customer service and to always to be fair and honest in the maintenance of my car. They are truly a gem of the neighborhood and are rightfully popular. So make sure to call ahead!

Alan Emery

★★★★★

Edited 8 months ago

Man these guys completely bailed me out. I was in town for just a couple of days and on the drive up my car started wobbling badly. I had no idea what had happened. Well they were booked but they still took my car in and the next day I was all set even though they had a line out the door. Turned out one of my tires was the problem. I asked to replace both tires up front and to get an alignment. Not only did I get a great deal on the tires but they didn’t charge me for an alignment because I didn’t need one. Man I thought I was going to pay a fortune but nope. A truly great price and fantastic communication. I could go on and on. You never know you you can trust in that business. Especially when you’re out of town. But you can rest assured that these guys will treat you more than fairly. 10/10 recommendation.

David Gaines

★★★★★

10 months ago

L & L is HONEST & AWESOME! After a dealership and other shops were giving me rip-off estimates - L & L replaced my clutch, flywheel, front bearings - all at a super fair price (and fast). My car feels like new. Jr is a great guy, and these people genuinely care about cars, a job done right, and their customers.

Dino Loiacono

★★★★★

10 months ago

Been a customer of Luis for over 30 years. I trust him and his son, Junior, with all my cars. So much so that I’ve referred countless other very happy customers. They provide top notch customer service with very competitive pricing. Thanks guys!

Jessica Mayo

★★★★★

10 months ago

Father and son business and they are always honest, communicative, and do a great job. They tell me truly what needs to be fixed and what can wait. Seriously, take your car here. I’ve been to many auto repair shops in the city as I used to have an old car and this one is by far the best.

Jeri Carriveau

★★★★★

11 months ago

L and L auto has been my trusted mechanic for years. As a woman in the city, it's often hard to find one you trust. I am so confident with Junior and the rest of the team! They have helped me out in so many ways. Helped me figure out a tow, dealt with my insurance when I got sideswiped, any minor assistance I need and also major work.... even if I should've done it forever ago! They don't make me feel shameful when I can't afford something. They are realistic and prioritize. I was so grateful when they were there for me after my accident, they knew exactly what my insurance needed. Thank you for giving me peace of mind and the best bang for my buck - won't go anywhere else!

Rebecca Bishop

★★★★★

7 months ago

This is officially my new go-to mechanic. So communicative. Not only advised what part needed repair but explained what the part did! I also got the brakes done at the same time and that portion alone was still less expensive than the same job at a different garage over 5 years ago!

Jenna Raithel

★★★★★

9 months ago

L&L was recommended to me by a friend who describe the owners as good, honest people - and they are exactly that. They helped me with a unknown flapping noise my car was making and Junior was extremely helpful in keeping me aware. I will be back for any car needs in the future

charlie p

★★★★★

10 months ago

We have been bringing our car here for years. Junior runs the shop and provides a good estimate of time and cost. This already puts L&L ahead of others. The fact that he's upfront says it all; he won't BS you. The shop does get busy so call ahead to avoid delays.

Todd Raymond

★★★★★

a year ago

I decided to try service here instead of my longtime dealership where I purchased my vehicle. The takeaways: they are honest and hardworking. They went the extra mile for me in their inspection and service. I learned they also have auto sales of pre-owned cars. Not only will I use them again, but highly recommend. I think the word is out on how good they are. I saw firsthand how they had a quick turnover of customers and business. In the future, I hope they will be able to keep the same quality of work with the increased demand of their service!

Ethan Senser

★★★★★

10 months ago

Exactly what you want in a mechanic. Junior is communicative, honest and fair. You can tell when someone takes pride in their work and it shows. The sort of guy who is willing to call and argue with the dudes as AutoZone when necessary. 🔧 Have referred a number of friends here and they all say it's the only place they go. Much props.

Coleman Earnest

★★★★★

a year ago

You cannot find a better auto repair shop in Chicago. I have been going here for a couple of years and have always been satisfied with the service. They are honest and straightforward about what your car needs, but help you prioritize what should be fixed to ensure the car is safe to drive. The prices are fair as well. I can’t say enough good things about this place! If you need your car fixed, TAKE IT TO L&L! They also have a lot with some really great used cars for sale, so if you’re in the market for a car definitely check them out.

Dlorah Rodriguez

★★★★★

a year ago

What an amazing car shop. The staff was so nice, helpful and knowledgeable. The wait was quick and the price was reasonable. The lobby was very comfortable. My kids and I were in and out very quickly. I will definitely be back in the future.

Virginia Velez

★★★★★

2 years ago

I recently had the pleasure of working with L&L Auto Service for a transmission repair, and I couldn't be more satisfied with the experience. From start to finish, the team made the entire process incredibly easy and stress-free. First and foremost, their customer service is outstanding. The staff is friendly, knowledgeable, and genuinely cares about ensuring a positive experience for their customers. What really stood out to me was their transparency and honesty. They provided a detailed estimate upfront, and the final cost matched the initial quote – no surprises or hidden fees. Overall, I highly recommend L&L Auto Service for anyone in need of auto repair or transmission services. They combine professionalism, excellent prices, and a commitment to customer satisfaction that sets them apart in the industry. I'll definitely be returning for any future automotive needs.

Masky 3.0

★☆☆☆☆

2 months ago

They will smile to your face while lying to you and then charge you for something you don’t need. Worst auto shop in Chicago…BEWARE

A V

★★★★★

2 years ago

This shop has earned my loyalty and I recommend them to anyone looking for a mechanic on the north side. I never feel taken advantage of here, I’m always well communicated with, and transparency with cost is always appreciated. They’re quick with service and always professional. As a woman, it’s hard to find an auto shop that respects you, your time, your money, and not talk to you like you’re dumb. They’ll be my go to for as long as I live in the area.

S Pemper

★★★★★

2 years ago

I’m so grateful I found their auto service! As a woman, it has unfortunately been a frequent experience of mine when taking my car into other shops or dealerships that I am told additional services are absolutely necessary despite only coming in for an oil change and then attempt to charge me hundreds more. At L & L they have been thoroughly honest and helpful every single time and they do not take advantage of my lack of knowledge, but rather work to inform and educate me. When they suggest certain work be done, it is very clear that they have considered the cost and necessity and have worked with me to find good options. Most recently, I replaced all my tires as they were really worn down. They knew my price point and didn’t try to convince me to spend more. Truly, I’m so grateful that I can trust their integrity and quality of work. They are wonderful and I recommend them to everyone!