Lakeland Auto Service inc.

Lance Twost

★☆☆☆☆

a year ago

I wouldn't recommend taking your vehicle here. My mother broke down in Lakeland had to put her car there, I told them please replace the fuel pump that's what's wrong with it. They call me back good news it's not the fuel pump it was just the wiring harness. But that's $500 I get home to Palm Harbor my car breaks down within 10 hours. Now they won't return my phone calls won't return my text. Took my mom's $480 and ran. Every time I call there they give me the runaround about we can come pick your car up and tow it back here but you have to pay for the tow. And all I was asking for was them to pay the difference to my mechanic that I have it at in Palm Harbor it's sitting on a mechanic now getting fixed the right way and costing me $1,300 and they don't want to talk about my mom's 500 so be careful when dealing with these people. Because they didn't replace the wiring harness in the first place my mechanic showed me. And he's putting it in writing for my lawyer

Sherrie Jackson

★★★★★

a year ago

We love taking our car here to Arturo and his staff!!! They work on all cars and we were very impressed with how quickly the repairs were done. He is fair in pricing and extremely knowledgeable about everything mechanical. If you are looking to get some repairs done, visit Lakeland Auto, you won’t be disappointed!!! Thanks

Cairo08

★☆☆☆☆

8 months ago

Don't waste your time and money with Arturo and Lakeland Auto. Arturo was supposed to resolve misfiring issues with my C320 Mercedes. Charged me $1500 for spark plugs and valve covers. My Benz still misfires... A waste of time and money.

Jocelyn Cardona

★★★★★

a year ago

Steven has been nothing but phenomenal help! Great communication, fast and efficient. I have been having a difficult time with my car and Steven and his Wife have been beyond kind and made things a breeze in hard times, would highly recommend !

James Nolan

★☆☆☆☆

a year ago

Went in to fix a few issues left with more problems than I initially had, asked for a refund, was refused. Also they drained my oil and didn't tell me, I was running dry for 3 days.

Don Turner

★☆☆☆☆

Edited 2 years ago

Took into shop with 3 warning lights. Got it back with 5. $250.00 over agreed price. Replaced engine mount and car wouldn't start after. In an amazing stroke of luck, the groung wire by the mount broke, miraculously on its own, and the O2 sensor also decided to go bad as well while at the shop. My driver side mirror is also damaged and falling off which will cost me another $600. Charged almost $250 to fix the ground wire that broke itself while they changed the mount right next to it. Grease destroyed the interior. Manager/owner did clean front floor mats but exterior and interior had grease throughout. Owners manual removed from glove box and just laying on the floor alongside the other paperwork. Never, ever will I darken the doors of this place. You can be as nice as can be but you need to take responsibility and hold those that do such sloppy work accountable.

Eddie Forsythe

★★★☆☆

Edited a year ago

My Mercedes broke down 2 blocks from this location, which is partly the reason for me taking it there. Unfortunately, not too many shops work on my vehicle type. They diagnosed my fuel pumps were the issue, yes, apparently my car has 2 fuel pumps, which they replaced promptly, during which time the mechanic moved the power seat forward and broke my windshield . After 2 months and 3 aftermarket windshields later, the company that Lakeland Auto hired to replace my windshield, realized that they would need to install a factory(more money) windshield for it to work correctly. Long story short, 2 weeks later car broke down again and after having it towed there they said it was an electrical issue, another $800. Three months later broke down again, they said it was a one of the fuel pumps that they replaced was defective, which was apparently my fault because I had to pay for their labor to replace a fuel pump that was defective and under warranty. Hope I don't have to go there again. UPDATE: Just to get everyone up to speed, the last time my vehicle was at Lakeland Auto, was the fourth time. That was 11/28/2023, and the invoice was for $428.00, which was the time after the $800 charge, above. I was told that it was the gauge reading incorrectly, charging me $428.00?? okay, Fast forward to 5/15/2024, almost 2 months ago. I was on my way back from the grocery store when my vehicle shut off. Gas gauge was reading 1/2 tank. I called Alturo, and the first words out of his mouth were, "you have to take down that bad review you wrote". I replied, "that review(above) was more that fair", he agreed. I explained what happened and that I was on the side of the road with groceries, and he said, quote" I am sure its something OTHER than what we repaired," getting me prepared for yet another charge, for the same issue. He told me to get the vehicle up to him next week some time, because he was busy at the moment. Didn't offer to come get me from the side of the road, or offer me any help to get me going again, after spending close to $4000.00 total to repair the SAME problem. Anyway, on a hunch I called my friend to bring me some gas. I put a gallon in and what do you know, It started right up. Meaning gas gauge was not reading correctly, same problem!! So after Alturo told me, without seeing the car, mind you," that it wasn't anything that they had repaired before, it must be something else", I refuse to take the car there again, which would be the 5th time, same problem!!NO MORE, hope your happy Alturo, you win, $4000.00 later, I still have problems.

Annette Bassue

★★★★★

3 years ago

The owner and staff was very welcoming. I went in not knowing if I was going to get my car fix the same day because it was a slightly major problem but they came through within hours for me. I was very excited and I definitely would be back and recommend other people to go there.

Emma

★★★★★

4 years ago

I had a great experience. The guys were very communicative and explained everything they needed to do and why then showed me when I came to pick up my car. Honest and good prices. Overall a great place I will definitely use again.

MJ Adams

★★★★★

7 years ago

Arturo and Nelson are the best! They've done major work on my Chevy and they stand firm on their estimates. They use the best parts and always show me the old parts. The work area is open and clean. The waiting room is comfortable. I highly recommend them.

Duncan Lane

★☆☆☆☆

2 years ago

Brought my car in for an alignment. Owner talked me into replacing the front struts and rear hubs instead for almost $2k. Alignment was then worse than when I brought it in. Another time I brought it in to have a leak in the sunroof looked at. After ensuring me he had found the leak, I found water was still coming through.

Tee Nina

★☆☆☆☆

a year ago

Horribly racist or has me confused with someone else but I called to get a quote on getting my spark plugs changed and he tells me he doesn’t have time and hangs up. I call back and says I hung up on him earlier when I called about the tire and I’m like I need spark plugs. I won’t be going to them at all!!

JG Rod

★★★★★

6 years ago

Arturo and team are awesome, price and service are reaaaally good and he will tell you whats going on with your vehicle just how it is. For my specific car job he charged me at least 35% less than a auto repair franchise in South Florida Ave. Now my vehicle works like a charm and super quiet.

Florida Mark

★☆☆☆☆

2 years ago

Drove it in to replace PCV valve. They said my valve cover was cracked and needed to be replaced and couldn't be driven because oil was leaking. It had to sit over the weekend, so had to change my plans. All I know is it wasn't leaking when I drove it in.

Sheikala Benjamin

★★★★★

3 years ago

Best service I’ve received in life so far. Arturo and his entire staff were great. Very patient and had my car driving like i first bought it fresh off the lot. I wouldn’t go anywhere else to have my car worked on. -CAMARO

Gustavo Rivera

★☆☆☆☆

4 years ago

I came to the shop on 07/12/2021 around 08:20 AM to check on a starter that I installed. It was making a screeching noise when I turned it on. So I left it with Arturo to diagnose it. So he called me back 7 minutes later to come back and that he figured my issue. When I returned he shows me with a flashlight that the casing that connects transmission to the starter was broken and that why it made that noise. He told me I would have to replace the whole transmission casing and he told me he does not believe they sell it. So he advised me to either sell my car or trade it in! He then charged me a 65 dollar diagnosis fee. I feel that was unfair. 65 dollar to use a flashlight and no other tools and it only took him 7 minutes. I had my doubts about the diagnosis. So I exchanged the starter I bought to a new starter. That fixed my issue right away. I used him a few times in years passed and had no issues. I wont be coming back!

Daniel Menniti

★★★★★

3 years ago

The staff is great, outstanding customer service by the manager and they solved a problem on my car that after visiting 4 mechanic shops they couldn’t fix it! The price was fair and they even gave warranty for the job! Recommended 100%!!