Land Rover Cary Service Department

Rating: ★★★★☆ 4.1 / 5 (25 Reviews)

Land Rover Cary Service Department is a Car Repair located in Land Rover Cary Service Department, 1000 Autopark Blvd, Cary, NC 27511

You can reach Land Rover Cary Service Department through the contact information provided on our page. You can also access our location using Google Maps.

Working Hours

Monday: Open (7 AM–6 PM)
Tuesday: Open (7 AM–6 PM)
Wednesday: Open (7 AM–6 PM)
Thursday: Open (7 AM–6 PM)
Friday: Open (7 AM–6 PM)
Saturday: Open (8 AM–4 PM)
Sunday: Closed

Reviews

Sam Cook

★★★★★ a month ago

Shruti Desai

Owned all different cars around and this has to be the worst service. From the start, bought their package that helps keep the paint/exterior clean. Their detail company put scratches all over the car. A brand new black car.. that we waited to get for one year! Had to go back multiple times for them to " try " to fix it. Still there and their only other suggestion was to sell the car back to them. Since then, their service dept overall is not great... Miscommunication, not friendly, slow. We go there multiple times a day because of a lack of their communication skills. Love the car but wished we could take it elsewhere for service.
★☆☆☆☆ 8 months ago

Brenda Mullens

I can honestly say I am Not too happy with the Service department here. I needed new tires so i called and the tire department guy quoted me $2,345.00 for 4 Pirellis and the day before i was to go get them on i received a( very unprofessional) random text saying “i see you are coming in for tires tomorrow you do realize they are $2,800 less 100 rebate” i was so upset at the huge discrepancy and my answer was sorry about the difference i can’t control the taxes (in a text)! So i canceled the tires and i am purchasing them elsewhere. Then i go to get my new tires on yesterday and the lug nut lock is no where to be found in my car, so i go back home and call the SERVICE department and explain to the girl who answered the phone, that i think by accident when i brought my car there the first year i had it and they plugged my tire due to a nail, i think they forgot to put it back. She then stated That wouldn’t happen as they ONLY use the Master lock set for this and said could you hold? She comes back and says you are going to need to talk to. ****** about this!!!!!! I said what? I have to call the salesman who sold me the car about a Service issue? So i waited until after 9 And the salesman was as confused as me He helped me out and is ordering the lock wrench i need and came to my house to unlock and put temporary chrome nuts on until the lock wrench gets here. This is our 1st Land Rover and i can honestly say i am not one bit happy with the service department there. I feel as though they are being “put out” to help me.
★☆☆☆☆ a year ago

William Ortiz

Great service! Mike is very attentive and will make your experience pleasant.
★★★★★ a year ago

Akm Azad Suruz

★★★★★ 2 years ago

LaMar Shannon

Friendly service and they aim to please.
★★★★★ 2 years ago

Angela Howard

★★★★★ 2 years ago

Tony Quichocho

Thank you for an awesome experience!! I’m speaking about my Lease of a Jaguar F Pace with Veronica. It was late in the day almost closing time when I showed up. But Veronica took the extra time to assist me in choosing an F-Pace as a surprise for my wife. I was leaving within a couple of days on a trip and wanted to complete as much of the process before leaving. Sure enough Veronica had everything ready and upon our return my wife was able to drive it off lot. Thank you for patience and attention to detail we truly appreciate it. Drop in to visit the Jaguar LR Cary Location and be sure to ask for Veronica!!
★★★★★ 2 years ago

Maria Howard

Jex H. was courteous and professional. Service was done in a timely manner. Thank you
★★★★★ 4 years ago

Learn Bhangra

Jex Hernandez is my go to guy! Professional, responsive, and always provides a personal touch - I know my XE is in great hands with him, Mike Nelson, and the service team.
★★★★★ 4 years ago

B A

Jex helped me with my car. He was professional and prompt. He explained everything that needed to be done to my car. I am very happy and will be back. Thanks !
★★★★★ 4 years ago

Phebe Fox

Jex Hernandez was professional and timely. He gave me the correct information to help me with my car, and knew what he was talking about. Thank you Jex!!!
★★★★★ 4 years ago

Mario Cornejo

Took my Jaguar to get serviced. I thought Jex did a great job servicing my F-Pace and the whole service department were awesome, very friendly! Would definitely bring my car back to get serviced here again!
★★★★★ 4 years ago

Rabia Qayyum

I had my car serviced and was very impressed. Jex was amazing! He was very friendly and very courteous. I highly recommend going here. I will definitely be back to visit Jex.
★★★★★ 4 years ago

Jeffrey Melgar

I wanted to come leave a review because Jex Hernandez did a wonderful job. He was professional and knowledgeable. I felt comfortable leaving my “baby” with them knowing she was in good hands. The manager Mike Nelson also came over and made sure I was happy with everything. I will be back.
★★★★★ 4 years ago

Travin H

Love getting all my Rovers taken care of the staff is super friendly and knows their stuff, Jex is the go to guy who usually helps with all my service request on my Range Rover Sport and Evoque! Will definetly continue to come get my vehicles serviced by this facility and team!! Would Recommend anyone in the triangle area to do the same!
★★★★★ 4 years ago

Raul Castejon

Mr J. Hernandez, thanks once again for giving me a unique customer experience in my last service maintenance. I learned more about my f-pace thanks to you. Surely I will visit you again on my next service.
★★★★★ 4 years ago

Contact

Address: Land Rover Cary Service Department, 1000 Autopark Blvd, Cary, NC 27511 Cary, NC Cary

Phone: +19194691000

Website: Go to website