Landmark Honda Service

Jean Jean

★★★★★

7 months ago

I had such a great experience here! I originally came in for an oil change and inspection, and everything went so smoothly. While working on my car, they found an A/C seal leak and repaired it under warranty, then discovered my air conditioner’s condenser was leaking. They replaced that too—also under warranty—which saved me a ton of stress and money. A big shout-out to Ricardo, my service advisor, who went above and beyond. My schedule was tight that day and overlapped with another important appointment, but he coordinated with the shuttle driver so I wouldn’t miss it. The driver was incredibly nice too, making the ride stress-free. The waiting area was also a nice surprise—cleaner and more comfortable than the last time I visited. Ricardo made sure to clearly explain every service they performed on my car and even walked me through what I’ll need for my next visits. It’s rare to find a place where you feel this taken care of—thorough, honest, and genuinely considerate. I’m definitely coming back!

Jeanne Burns

★★★★★

6 months ago

Thanks so much to Ricardo, my service advisor, for a perfect experience at Landmark Honda! I know with confidence that my car is in the best hands! It is super easy to schedule an appointment, I know that any work is performed expertly, and that I will be advised of any upcoming issues or maintenance that will need to be addressed - no surprises! Great communication and updates, too! I appreciate that you value me as a customer! Thanks!

K Chen

★★★★★

2 months ago

For Better or for worse, we've bought our last three cars with landmark Honda. We do our routine checkups with them and trust them on pricing and calling out when our stuff needs repairs. You have to take them to the mat when you're buying a car, in particular calling out stuff that is actually optional but looks like it's a fixed price on the invoice. So for instance in our last transaction they had a line item for " Alexandria windshield," up there with taxes and fees which turned out to be a a totally optional markup item for them. Similarly, they're going to try to upsell you on the Civic check treatment. Nevertheless, we keep going back and understand that that's part of the business for them and that it's on us to do our research. They're under new ownership and are modernizing but it's so understanding of that. The new owners made a point of trying to find new homes for all the people in places like billing that had their jobs taken out by technology. I think that says a lot. Shout out to Al and Morgan who are my people there.

Clifton Thompson III

★★★★★

4 months ago

I rolled into Landmark Honda yesterday without an appointment and Morgan (my go to agent forever!) sprang into action! An immediate assessment was done by attentive service folks and it was determined that my automotive problem could be taken care of by early this morning. And it was! Morgan is always a delight (you'll see her name mentioned quite a few times on this thread) but I'd like to also give a shout out to service guys Jack and Kenny, too, who also helped to ease all the stress I came in with. Bravo, Morgan, Kenny, Jack and Landmark Honda! And thanks for the coffee!

Rudi Sorto

★☆☆☆☆

a month ago

I set an appointment to do a diagnostic cost me about $280 not worth it. They was trying to charge me about $5000 to fix the whole bottle and they couldn’t even tell me that the lower control harm was messed up. I had to go somewhere else that they didn’t even charge me to look at the car not worth going to get a diagnostic at the Honda dealership waste of money and time they’re just a big scam.

Tiffany Tillman

★★★★★

2 months ago

Alaa was amazing! He listened carefully to all of my concerns during my service visit and made sure to document each one. After the diagnostics were completed, he explained that one issue was due to user error, while the other would need to be evaluated every two weeks to properly diagnose the problem. He did not create false issues or push unnecessary, immediate repairs. Alaa was professional, honest, and transparent.

Alexandra Lucia

★★★★★

5 months ago

Dealt with Shaun on the gold team. He was wonderful, very honest with pricing and suggestions. Very impressed with how nice everyone is at the service center. Only down fall is I had to call to check on status of the car because they are very busy.

Yanine Harmon

★★★★★

a month ago

This post is pertaining to the service department … i have to say this location exceeded my expectations easy location to get to .. service department people and the shuttle service they offered were very helpful and pleasurable throughout my whole experience on getting my car repaired to pass state inspection … everyone was so sweet thank you to all who assisted and to Mr Kyuto probably spelled his name wrong but he is on the green team was the one who directly assisted me and did an outstanding job

Renee Carignan

★★★★★

4 months ago

I've been coming to this service center for some time now (a year+) and I couldn't be happier with the service. Scheduling is easy, and the customer service I've received has been excellent. Morgan Hancock especially has been absolutely stellar. I'll definitely continue coming back here.

oumaima azzat

★★★★★

5 months ago

I had my car serviced at Landmark Honda this past Monday, and I have to highlight how exceptional Morgan Spring was as my service advisor. From start to finish, she was professional, attentive, and genuinely helpful. She took the time to clearly explain what my car needed, kept me updated throughout the process, and made sure everything was handled efficiently. It’s rare to come across someone who combines great communication with real care for the customer’s experience, but Morgan absolutely did. She turned what’s usually a stressful errand into a smooth, easy visit. Highly recommend asking for Morgan if you’re bringing your car in for service — she’s excellent.

Kimi Kim

★★★★★

2 months ago

It is my first time at Landmark Honda, and I had to get a tire replaced because of a flat. I had been to a different location just to be told they didn’t have tires my size and at my wits end. Despite the late time, Mr. Tim Godinho was very accommodating and checked to make sure my tires were in stock and had it replaced asap! Thank you so much for your excellent service!

Kidus Asmare Ayele

★★★★★

3 months ago

I had a great experience working with Maxwell when buying my car. He was straightforward, well-informed, and made everything smooth from start to finish without any pressure. I’m extremely happy with my car and the service overall. If you’re shopping here, definitely ask for Maxwell—he truly looks out for you.

Shafait Chowdhury

★★★★★

Edited 2 months ago

Great buying experience overall. Alemu is an excellent salesman who made sure everything was handled perfectly from start to finish. Highly recommended.

Terry Sopher Sr

★★★★★

3 months ago

We've had our hondas serviced for 14 YEARS at landmark honda. We keep coming back because their service has consistently been EXCEPTIONAL in every way: honest & excellent diagnoses; careful & top notch service & repairs when needed; reasonable pricing; never had to take a car back to have work done over! We've kept going there NOT because it's "Landmark Honda", which has been owned by several different auto companies. We keep going back for 1 reason: some specific exceptionally honest, expert, caring service professionals. We've had the privilege of being served by the following exceptional professionals dedicated to honesty, integrity, & excellence in customer service: (1) Richard Sherff- service lane manager; (2) David Mendez-service lane manager; (3) Robert Sloan- senior auto technician/mechanic, who is simply an ultra-reliable "wizard" diagnostician & solver of all auto ailments. These days it's all too rare to find auto repair professionals of their high caliber, integrity & honesty. We are very grateful for their excellence. By the way: I have no personal or financial conflict of interest in praising Richard, David & Robert: they're not family or related; I have no financial interest other than wanting honest, reliable, reasonable service cost. Landmark Honda is lucky and privileged to have Richard, David & Robert on their team--because it's the dedication to excellence by those 3 that keep us spending our $$$ at Landmark Honda. I hope Landmark Honda management recognizes their excellence and dedication by giving them generous bonuses that, in my opinion, they certainly deserve.

Michelle Wiggins

★★★★★

3 weeks ago

I recently had my truck service at Lamdmark. My service writer, Tim G. got me in and out in record time. He answered all my questions and explained what my next service would entail. He is always pleasant, patience and accommodating. What I like most is his patience and willingness to explain everything about your vehicle.

Amira Dirgham

★★★★★

a month ago

I had an outstanding experience at Honda Landmark, and I truly cannot say enough good things about this dealership. From start to finish, my entire family was treated with genuine care, honesty, and professionalism. A very special thank‑you to Imad, the Finance Manager, who went above and beyond for us. He took the time to walk us through every option, answered every question with patience, and made sure we understood all the financial details clearly. His honesty, integrity, and dedication are rare to find, and we are incredibly grateful for everything he did to help our family. My salesperson, Trey, was absolutely amazing. He was warm, knowledgeable, and incredibly easy to talk to. He explained everything in a way that made the process smooth and stress‑free. You can tell he genuinely cares about his customers and wants the best for them. We couldn’t have asked for a better person to guide us through our purchase. I also want to recognize Maciej, the manager, and Eid, who were both friendly, welcoming, and supportive throughout the entire process. The whole team made us feel comfortable and valued. If you’re looking for a dealership with honesty, integrity, and people who truly care, Honda Landmark is the place to go. They exceeded every expectation, and we are so thankful for the exceptional service we received.

S. Rafik

★★★★★

3 weeks ago

Joshua was absolutely fantastic! He made the entire car-buying process smooth, easy, and stress-free. He was knowledgeable, patient, and genuinely cared about helping me find the right vehicle. I felt supported every step of the way, and his professionalism and friendly attitude made the experience enjoyable. I highly recommend Joshua to anyone looking for a great car-buying experience! Love the new Honda👍👍👍👍