Lanza Auto

Kevin Donohue

★★★★★

4 months ago

My father owned a 1995 530i that was his prized possession. About 14 years ago, The vehicle stopped running while we were on the highway. He tried multiple things to get it running and it would never start. Fast forward about 8 years and he and I were able to get the car running again, though it had a strange issue with it now. Once the car would get warm, it would be almost impossible to restart the car. You would have to sit and wait for it to cool off before it would start again. I have a decent amount of mechanical knowledge and figured that I would be able to at least diagnose the problem and get it fixed at some point. Unfortunately, he passed away about a year later from a massive heart attack. Me being a young adult out of high school, I decided to start my life fresh with my then girlfriend, now wife, in upstate New York. The whole time this car has been in the back of my mind of how I could fix it and get it back on the road to honor my dad. Fast forward to about 2 weeks ago and my mother finally found where he hid the keys and I was able to drive down there and try to fix it with a couple friends. Unfortunately, old BMWs tend to have a knack of confusing the crap out of everybody. So this probably comes as no surprise that we were unable to get the car running. I was recommended by my friend's father to have Lanza take a look. I was hesitant at first because I was well aware of the fact that this could become a very expensive endeavor very quickly, but out of pure frustration, I decided to go along with it. Within a week, Steve and Tim had replaced a fuel pump and a fuel filter and the car was running like brand new. I never thought I'd see the day where that car would run as well as it did when I first got in it at 6 years old, but Lanza automotive was able to make that come true. They replaced it with genuine BMW parts and it was an unbelievably affordable repair. If I still lived in Massachusetts, I would bring my cars nowhere else the Lanza automotive. Thank you for everything you have done for me gentlemen. It was a pleasure working with you to make this dream come true.

Kelly Cullinane

★★★★★

5 months ago

I had a check engine light on that would not go out. I had two different mechanics on three different occasions turn off the light, but it came right back on, preventing me from being able to get a timely inspection. I found Lanza Automotive and took a chance. I was pleasantly surprised through the entire process. The amount of communication and detail from what to expect to what was repaired and the estimated cost was outstanding. Tim and the other two gentlemen were great. Very polite and certainly knew what they were doing. Our family has found a new, trustworthy mechanic!

Memi Elias

★★★★★

a month ago

Not enough I could say about Lanza Auto! Great team that worked quickly to find an issue I’ve been dealing with for the last months. Unfortunately went through a few other mechanics/ one dealership and charged tons of money just for them to tell me what I already knew. They diagnosed the parasitic draw and where it came from and got it dealt with. Super grateful and will be returning! Thank you🙌

Chris Sousa

★★★★★

3 months ago

I’m very happy that I took my vehicle to Lanza Auto. Tim is extremely knowledgeable. He was able to explain to me and show pictures of what was in need of repair and what needed to be done. The repair costs were definitely fair and reasonable. Tim went above and beyond and I was completely satisfied. I would not hesitate to have repairs done there in the future or to recommend Lanza auto to others.

bryan medina

★★★★★

a month ago

Tim and team at Lanza were great, he kept me fully up to date with a virtual report that allowed me to see the parts my car needed. He was very attentive and thoughtful on his follow ups. He's Madea repeat customer from me! Thanks so much Tim!

Mark Eaton

★★★★★

4 months ago

I've had my cars at Lanza Auto several times and Timothy and his team have always done a super job. Done on time, always complete, reasonable cost and a detailed vehicle diagnostic printout when they're done. I highly recommenr then as an honest. reliable shop that stands behind their work. Review is for my cars and our daughters.

Pam A

★★★★★

2 months ago

Recently brought my Subaru Impreza in for an oil change and check up. They did a full inspection before due for an inspection sticker so I would know what may or may not fail or pass. I ended up passing inspection but I am going back for new tires. Amazing service and very professional, pleasant and honest guys here. I won’t be going anywhere else anymore. Great job guys!

Wilson Worn

★★★★★

3 months ago

Very helpful with what they are able to work on and describing what they found to be issues. They perform in-depth inspections and often find issues you didn’t realize were present. Tim is a great guy to know and work with. Only down side is they aren’t able to do internal work on engines and transmissions, or tire mounting/servicing in house. Prices are reasonable. Very community driven business which I always appreciate.

Claire Scanlon

★★★★★

a month ago

My daughter‘s car battery kept dying even after we got a new one. Because the car is a 2012 Honda we thought maybe it could be the starter or alternator going or something electrical. We were tired of having to jumpstart the car every few days so I reached out to Lanza auto and made an appointment. Tim did a full diagnostic test on the car and then Diagnosed the car with a parasitic drain on the battery. He explained everything on the diagnostic test and then explained how they could test the car to figure out what exactly was draining the battery. He was transparent about the cost of the test and called me later that day to advise me that they figured out the problem. He then explained that he had to wait for the part to come in from Honda, which was fine with me. The service for the repair and the customer service were top-notch and I will definitely be going back for any car repair needs.

Chris Cornett

★★★★★

a year ago

Tim does excellent work. I trust him with my Mercedes for any kind of service. I love the personal attention he brings, and I love that my car is clean when I pick it up. I can’t recommend him high enough.

Cole Senatore

★★★★★

2 years ago

Tim and Steve are both fantastic mechanics and great people. I brought my Veloster Turbo R-Spec to them after getting in an accident and decided to swap the motor into a different chassis. Tim went above and beyond with salvaging all my modifications and any worthwhile parts to the point where the cars were practically identical. He did a great job giving me updates throughout the process and was even willing to install some upgraded boost solenoids, a new clutch, and lightweight flywheel for me. I am very thankful to have gotten the car back after that headache and it drove better, ran smoother, and was even a little quicker than the previous car. Since then, Tim has been incredibly helpful with solving the cars notorious e-brake issues, installing a new aftermarket swaybar despite bad fitment, and fixing my engine mount bolts when I overtightened them and stripped the threads. Lanza Auto is about as honest and dependable as you get and I greatly appreciate all their work to keep me driving the car I love.

Andrew Fields

★★★★★

3 months ago

I brought my grand Cherokee in for a persistent/ annoying antifreeze leak at the upper radiator hose area. You guys got it in right away, diagnosed it and corrected the issue the same day. I have not had any issue in that area since I picked it up Thank you again for your service Tim. I will definitely be using you guys again in the future. 👍🏼

Tom Wilder

★★★★★

3 months ago

My first time using Lanza Auto. Tim was great to deal with and super communicative about the status of my VW repair. I would defanitely recommend these guys.

Fernando Valles

★★★★★

3 months ago

Tim was super helpful. He helped me pinpoint an issue with a faulty part in my car, which was under warranty . Rather than going with the recommendations made by dealership, Tim helped save money and not go with an unnecessary repair that was already covered by warranty. Thank you.

jon keefer

★★★★★

a month ago

Brought my son's Audi in for an oil change. Shop did a thorough look over and noted some issues that will need to be addressed in the future. No pressure to fix them now.

Catherine Puskas

★★★★★

7 months ago

Lanza Auto always goes above and beyond to help, even in a pinch. If we are being honest, they are one of the only shops I really trust around here!! They are open and transparent with what is needed and what the cost could look like. They have always done such a great job not only with my car but with others I have recommended to them!!

Kerby M (Kerby)

★★★★★

9 months ago

This was my first time using Lanza, and I can confidently say it was the best auto mechanic experience I’ve ever had. From the moment I walked in, I was treated with respect, transparency, and professionalism. The staff was knowledgeable, friendly, and took the time to explain exactly what was going on with my vehicle — no pressure, no upselling, just honest service. The turnaround time was quick, the pricing was fair, and my car runs better than ever. It’s rare to find a shop that makes you feel like family and still delivers top-notch work. I’ll definitely be coming back and recommending Lanza to anyone who needs reliable and trustworthy auto care!