About Business
For professional Car Repair care in Grand Rapids, MI, Grand Rapids, look no further than Legacy Auto-Tech. Their team excels at delivering top-tier results for Car repair and maintenance service, Auto air conditioning service, Auto electrical service and related Car Repair needs. Their customer-centric approach has earned them a 4.8/5 rating based on 339 pieces of feedback. They have become an integral part of the Grand Rapids, MI community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Grand Rapids, Legacy Auto-Tech is ready to assist with your next project or repair.
Google Reviews
Scott Stropkai
★★★★★
3 weeks ago
I have a 2018 GMC Yukon and took it to the local dealership for about 7 years. Unfortunately, things changed and I no longer felt like they were doing the right thing. Since I don’t know much about cars, I’m always a little nervous about going to a mechanic and worry about getting taken advantage of. A friend referred me to Legacy, and I’m so glad they did. The team there is friendly, transparent, and their pricing is fair. They take the time to explain things and make you feel comfortable with the work being done. I won’t take my Yukon anywhere else. Highly recommend Legacy!
Jon Lee
★★★★★
5 months ago
Outstanding service and guidance from Steve, Matt, and the team at Legacy! We had some overdue engine services for our Honda Pilot and the guys gave us a clear, fair assessment of what we needed at a competitive price - we called some other shops to confirm. They also discovered our battery was nearly dead, which was causing other issues. Best of all, they were able to get everything diagnosed and fixed the same day so we didn't have to go without a vehicle. Our car is running great and we're reassured by their 3 year/36,000 mile parts/service guarantee. Thanks, Legacy!
Steve K
★★★★★
2 months ago
Legacy Auto-Tech removed and replaced the Steering Rack along with replace of the ball joint assembly. The job was complete ahead of schedule at a very competitive price. I was very satisfied with both the communication and the quality of work.
Brady Segard
★★★★★
2 months ago
Great service at a fair price. Would definitely recommend Andy and his crew. It's great that they look through preventive maintenance issues that may have popped up.
Diedra Wilmet
★★★★★
6 months ago
Had a great experience, they were able to get my car in, diagnosed, and fixed within 1 week. I was especially thankful for the courtesy inspection and the detailed quote with everything prioritized by what needed to be done asap and what could wait. The customer service was FANTASTIC. Highly recommend and will be going here for all my maintenance needs going forward.
Laura Datema
★★★★★
2 months ago
I recently had car trouble and they were able to get me in timely and correct the problem. They were fair in pricing and accommodating. They called with updates. It is good to have this business in Alger Heights!
Blithe Brouwers
★★★★★
5 months ago
I've used Legacy auto several times and have always been really pleased with the service. They are timely, friendly and trustworthy. Steve at the front desk is particularly kind and informative.
Derrick Brown
★★★★★
6 months ago
Recently had a good experience with them on some repairs. Very thorough diagnosis and professional opinions on repairs. They were able to handle everything they stated and get my vehicle back on the road. First time customer and planning on returning if needed!
Joe Sonheim
★★★★★
a month ago
Great service and friendly, professional technicians. We’ve been bringing our vehicles here for the past 10 years.
Louis McBride
★★★★★
a year ago
My rear brakes were making crazy noises. Legacy got me in and were able to fix it the next day. Amazing service with such short notice. I've been going there several years and have always had the best service. Definitely 5 stars from me.
Tony Weits
★★★★
☆
8 months ago
I had my 2009 Venza checked out by Legacy Auto. They provided me an itemized estimate of the items they recommended to be repaired or serviced. Most of the items were fair in price with exception of the air filter and cabin filter replacement for $180 when this is a 15 minute job! The other outlandish charge was $74 for wiper blades for front and back window.
Cliff Walker
★★★★
☆
6 months ago
Scheduled a service inspection. They were very thorough & done much sooner than expected. I like that they also sent video link of everything they found. Great Service!
Marc
★★★★★
2 months ago
Andy and team are outstanding technicians, honest, and reliable! So glad they’re independent and in the neighborhood…
Kristen Shoup Lausman
★★★★★
Edited a year ago
It's always difficult to know who to trust when it comes to car repairs and maintenance, but I know that Legacy AutoTech is the place for my vehicles. They've always been honest with me when I've needed car help. They lay out the options and prioritize the work that needs to be taken of immediately, and the items that can be put off for a little bit. They've also been a great help to me when I bring in a used vehicle for them to evaluate, letting me know if I should purchase it or not. I highly recommend Legacy Auto-Tech!
Tammy Sellek
★★★★★
10 months ago
This place is fantastic! We gave them a try based on excellent reviews online and they were wonderful to communicate with. Professional, friendly, and good at explaining exactly what needed to be done with options explained for future service. We will definitely be back! We also learned these mechanics all Drive Subarus!
Liz W
★★★★★
2 years ago
Legacy was able to get me in quickly, the next day, and helped me understand the issues my car was having. After they inspected my car I was provided a detailed report of their findings with color coding of severity. They were transparent with pricing and had all repairs completed within 1 day of me approving the work. I was very happy with their honesty and work performed. I would recommend them and will use their service again if needed.
Shirley Bault
★★★★★
a year ago
I had an accident and thought I only needed an alignment. As it turns out, the damage was much more than I thought. I received a call from Steve letting me know that the repairs were more than they could do because of specialized driving systems. He got me in the same day, assessed my car and I was able to pick the car up and make plans for repairs through my insurance. Everyone there was very courteous.
c dellen87
★★★★★
a year ago
Pretty picky about auto shops. Hard to find good ones. However, I have nothing but good things to say about legacy. They've done solid work for me in the past so brought my sequoia to them for a coolant leak. They found and resolved the issue and had my car back to me in a day. I hope your car doesn't break down but if it does, call these dudes.
TDStein 99
★★★★★
Edited 6 months ago
After living in Grand Rapids for over 20 years I’m thankful I finally found a great shop. Everyone was very professional and kind. Steve explained the issues they found and answered all of my questions. This is our only car and they were able to finish the repairs the same day and at a reasonable price. I also talked with the owner, Andy, and shared how impressed I was with the website and text reminders from such a small shop. He explained how they strive to keep up with the times and how far they’ve come since he bought the shop from the original owner 17 years ago. I will be bringing my car here from now on and recommending them to anyone who needs a good, trustworthy shop. Thank you!!
Charlotte Elliott
★★★★★
11 months ago
Today I was overwhelmed with gratitude. My mounted back tail light was out (which can cost a few hundred dollars to repair, so I was prepared for the worst). Thankfully it just needed a regular bulb, but they still only charged me a grand total of $4!!!!! I’ve been a single mom for 9 years, and things haven’t been easy. But it’s random acts of kindness like these that give me hope for the future. Thank you guys so much! I’ll be back!
