Leo and Eds

Austin George

★★★★★

9 months ago

Always a good experience when visiting Leo and Eds Auto Service! They are over the top helpful and knowledgeable, and very eager to get my vehicle in good condition. They set clear timeline expectations and seem to exceed them each time. Prices are very reasonable and on par with what I would expect. When I got new tires here they even offered picture comparisons next to my car of the colored text options in their professional inspection report online. Looking forward to the next auto service here!

Sheila Wood

★★★★★

5 months ago

I WONT TAKE MY CAR ANYWHERE ELSE. I’ve been going to Leo & Ed’s for the past decade and have no plans to change that going into this next decade! I trust three people with my car- my dad, my partner & Rick (shop owner). They are incredibly kind and are mindful of your budget. There were times where I couldn’t afford to get everything fixed at once and the staff would help with what would be best to fix “today” and what could wait. I’ve been to previous mechanics where they would say “they use the best of the best parts” but why was that necessary when I had an old used decade old car? If you want trust, honesty & affordable go to Leo & Ed’s!

Brendan Kelly

★★★★★

2 months ago

They have 5 Stars for a reason. I've been bringing my cars here for a couple/few years now. Always have had great experiences, but a recent experience I had really kind of showed me exactly the type of guy the owner is. He is an honest man, and I won't be taking my car any place else.

Tamara Jones

★☆☆☆☆

8 years ago

BY FAR WORST EXPERIENCE AND THEY DONT EVEN DESERVE A STAR! So today March 27th I drove there and dropped off my car and placed the keys in the glove box. And I locked all the doors except the passenger side. So I get a call while I am at work about them being unable to find the keys. Which I informed them that the keys were in the glove box and I left the passenger door open. I also got another call in the afternoon telling me that he took the car for a drive and was unable to find anything major wrong just some minor things that he was under the impression that just some balancing needed to be done with the tires. And he was going to take it for another ride. After i explained that usually the wobbling happens upon me slowing down. So I let them know I would be there before 330p. I get to the dirty shop and walk uo to the garage to notice, a gentlemen using tools to try prying my door open. I am confused abd stop him by asking him what was he doing. My car is on RUNNING and slightly lifted in the air. I tell him i have a spare and out comes the owner i assume. Attempting to tell me to cut that out and get the spare. I get my spare open the door and my car door is completely scratched and chipped up from the prying. I ask him why was i not called before they got to trying to pry the door open. He responds saying that the door locks when you shut it. DUH IF THE CAR IS ON AND IN DRIVE! he starts speaking about his reviews blah, blah. And apologized and it was complety not sincere. We exchange words and he is again trying to talk over me And i told him to put my car down and i was done with the rudeness. Because i was paying him and not him paying me. Of course he responds extremely rude and before i know it. Im yelling arguing with the man. He pulls my car out and im arguing about the service. He had my car from 7a-3p and could only suggest the car needed some balancing. Horrible place and glad i didnt spend my money. Money is never the issue. So good reviews this one star!

Vicki Hill

★★★★★

4 months ago

Friendly staff, quick check in and out and a full checkup for my Jeep. Always willing to work with my schedule for service.

Dan McDonough

★★★★★

9 months ago

Whenever I go here, I get great, trustworthy service. I've never felt like they do a hard sell or try to push me to do extra things that aren't needed. Leo and Ed's is a quality shop where you'll get great service at a good price.

Deborah Browning

★★★★★

2 years ago

My husband and I needed to find someone that was knowledgeable and reliable to fix our car. We were not impressed with the local dealership. Leo and Ed's were highly recommended, so we decided to bring our car to Rick. It was the best decision we made! He quickly got our vehicle looked at, let us know how much we were looking at for parts and repair, and a time frame. Our car was ready on time, and he checked in with us to make sure we were happy with our service! Needless to say, we will be bringing our car to Rick from now on and recommending him to others!

Brendan m

★★★★★

2 years ago

Amazing service. Rick and his team are great. I have an older Range Rover and they were very knowledgeable and willing to do what it takes to get it in perfect running order. I’ve had my car serviced at many different European specialty shops but the guys here are what you expect from a great local shop. Incredibly kind, helpful and very fairly priced. I’d highly recommend having any of your automotive work done through them. It’s hard to find an honorable auto shop nowadays but these guys are the real deal.

Nikolas Warren

★★★★★

2 years ago

These guys are the best mechanics in town and they’re very straight forward and honest right down to the details. Rick is always super friendly and a very down to earth guy. They’ve been very flexible with my schedule since I drive a ton for work, which is great. I’m always recommending Leo and Ed’s to all my friends in the GR area, so definitely check them out next time you’re having car troubles.

Andy Travis

★★★★★

2 years ago

Go here! Leo & Ed's!! These guys are 100% honest every single time i have car problems, and usually over-quote on time and labor cost. Yet again, today they were punctual, communicative, and treated me with respect. Replaced my shocks and the car feels beautiful. 10/10 highly recommend these guys. Rick (owner) and his team are simply the best in Grand Rapids, maybe even the entire region.

Deborah Hancock

★★★★★

2 years ago

I thanked God for Leo and Ed’s Auto repair. Excellent Customer Service!! Trustworthy, knowledgeable and reliable.

Charleen Dunn

★★★★★

2 years ago

I highly recommend Leo & Ed's! My car was in need of immediate attention. My regular repair shop said they were booked for two weeks. I called Leo & Ed's because I had heard good things about them and they're in my neighborhood. Although I was not a customer of their's, Rick told me to bring the car in right away and he'd get it repaired for me. It was misfiring and he called a couple of times to give me an update and suggested repairs. He was honest in suggesting repairs that needed immediate attention and some that could wait. Fast, friendly and honest service! I suggest you give them a try next time you need a repair.

Ds Dault

★★★★★

Edited 3 months ago

I've been a regular customer for the past several years. Recently had an urgent visit for a leaky tire. Rick called and asked if I also wanted the oil change done because he noticed it was due. They also caught that the car had a burned out brake light. I definitely appreciate the good service and prompt communication. Edit: once again had an urgent issue - check engine light. Rick had me come right down and diagnosed it. Excellent service as always. You need Rick if you drive a beater ;-) Edit: another great service visit. Took it in for an issue. Rick and crew resolved that. They performed an inspection and caught a couple of issues that needed attention. I'm so grateful for their attention to maintenence.

Michael Hilden

★★★★★

a year ago

I came in for a mysterious intermittent rattle that I could not locate. Rick and his team were quick to solve the issue and correct it. Communication was excellent and the price seemed fair. I went to Leo & Ed’s because of the many, many recommendations I have heard and read, and I am happy to say that I will now be one of them. Thank you!

Brianna Zuhl

★★★★★

8 months ago

Always appreciate the respect I receive and clear communication! Thank you Rick for being a safe space for a female to go to get her car looked at.

Bob Monsma

★★★★☆

a year ago

Great service. Appreciate the service checks as part of the oil change. Not sure about the finding that the tires tread was low so need new tires. These tires are about a year old so this seems pretty unlikely. The other issues will be addressed.

Jesse Pipe

★★★★★

7 years ago

I have always had great experiences with Rick and team. They are trustworthy, which is an important trait when considering car repairs. I had some repair work which needed to be done and Rick showed me in-person what was going wrong. Having provided the estimate so I could review, he followed through on the repair and even drove the car home for me since I couldn’t pick it up myself. For exceptional customer service and honesty- which is invaluable in this line of work - Leo & Ed’s delivers!