About Business
Residents of Grand Rapids, MI, Grand Rapids have long trusted B & R Automotive for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.9/5 rating with 71 reviews. Throughout Grand Rapids, and particularly in Grand Rapids, MI, B & R Automotive is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact B & R Automotive for any Car Repair inquiries or to schedule a visit to their Grand Rapids, MI facility.
Google Reviews
Timothy Braun

★★★★★
7 years ago
Randy and his team are AMAZING. If you're looking for an honest mechanic, willing to actually figure out what's wrong with your vehicle, he's the guy to go to. We're very hesitant when trying to find new mechanics, and thankfully we won't have to go through that process again while Randy and his team are working on vehicles. He's repaired both our GMC Envoy and Ford F150. He was very willing to take our vehicle as soon as we needed, and made it very easy for it to be towed right to his location. I would, and will, recommend B & R Automotive to ANYONE that needs their vehicle serviced! Thanks again Randy and Ben!
Holly Marckini

★★★★★
3 years ago
While I did not personally go to this shop, one of their employees went above and beyond to help me and my kids out this week. I pulled over when I heard something dragging underneath my car, and while I was trying to figure out the issue, Nick came out of his house and offered to help me, as he could see the issue. Nick removed my skid plate for free, and him and his dad's hospitality was amazing. Hiring people who act like this, even outside of their job speaks volumes to this company and the people they choose to hire. Shout out to Nick, thank you for being a kind stranger, and helping me and my kids this weekend, we appreciated so very much!
g wallace

★★★★★
3 years ago
I'm glad i brought my car into B&R. I've been battling with this thing for weeks. Scanning it, replacing parts that the scanner said needed replacing. Finally i caved and brought it in. They called me the day i dropped it off and it was ready to go. Thanks Becky, Art and Ben, you guys are great and i look forward to not working on my vehicles in the future. 👍
Autumn Moore

★★★★★
5 years ago
I’m so happy someone referred me to B&R. I have been twice, the first time they told me I don’t need nearly the amount of work the previous mechanic estimated. And the work that I did need B &R charged me a good chunk Less than I was previously estimated. The second time I came in for a tuneup because I figured I was due for one. Ben checked my car over and told me I don’t need a tuneup. I asked him to top my oils off, and when I picked up my car I wanted to give him a tip but he refused to take it. Feel so blessed to have an honest mechanic. I usually have to wait a few days before they can see my car. But it’s worth the wait.
carol senko

★★★★★
4 years ago
I was really in a bind when my van broke down. My son had critical dr appointments that was imperative that he keep. B & R Automotive was so nice and helped me out by working my van in between other appointments. They were so friendly and nice to work with. I highly recommend them.
Family Hinkle

★★★★★
3 years ago
One of the best mechanic shops I have ever been to. Ben, owner, has been doing my vehicle maintenance on all my cars for last 10 years. I trust him in his assessments and his estimates. I never feel like he’s up charging me or taking advantage. He has always been fair on cost but top level on service. I put him to the test. My Cadillacs Escalade ESV Platinum transmission went out while assessing the issue found engine needed attention. Just got it back and it’s the best this thing has ever ran. Engine is more powerful and smooth it’s ever been. HIGHLY recommend!!
S M

★★★★★
4 years ago
I took my vehicle in for a general tuneup and had a couple concerns regarding a rattle and electrical issues. The team was amazing! They were so helpful and professional. They didn’t take advantage of me in any way and took great care of my vehicle. You can tell this team is honest and trustworthy. I’ll be back in the future when I need their services!
Connie McGlaun

★★★★★
a year ago
I have been taking my car here for some years now, as my dealership was upselling me, and had to bring car back, as it wasn't fixed right. These people are the most honest, and reasonable mechanics I have ever encountered. I highly recommend Ben and his employees
Erica Beitel

★★★★★
3 years ago
B&R Automotive was recommended to me by Merl’s towing when my car’s transmission had a timing issue while driving, stopped running, and I was stranded on the road. I had never used them before, and I have to say they are the best repair shop I have ever used. They had great customer service, updated me on the complex repair, and the costs along the way. I was lucky to have an extended power train warranty (which helped a lot with cost) and they did all the work collaborating with the warranty company to make sure I could get the best replacement engine possible. I can tell everyone who works at B&R Automotive cares about every repair, and that their customers are happy and safe on the road! My remanned engine is running better than the previous one ever did. Thank you so much!
Martha Livezey

★★★★★
7 months ago
I absolutely love this place! Anything you could ever ask for in a repair shop. Honest, knowledgeable, trustworthy, fair and the best customer service ever!!!
Zfyant Zetch

★★★★★
a year ago
My experience at B&R Auto was like nothing I've ever encountered before. Becky and Art blew me away with their precision and expertise in diagnosing my car's issues. The level of trust they built with me in no time at all is leagues above what you find anywhere else. From now on, B&R is my go-to, and I'll be convincing my friends and family to make the switch too. They genuinely know their stuff and are all about saving you money while making life easier. They hustle hard, and I can't express enough appreciation for what they bring to the service industry.
Brittany Watson

★★★★★
a month ago
Gave a quick call just to gain some information and from the phone call that I had with the lady who answered the phone. They seem so polite customer service was 10 out of 10.
Gage Mann

★★★★★
7 months ago
Great service and great people. I Highly recommend putting you car in their care. Ben, Becky, and Art did a wonderful job!
aaron endlein

★★★★★
a year ago
All 3 of their mechanics are fun and full of personality, but best of all they are very knowledgeable and always working to get repairs done and on to the next. Immaculate care, from the front desk to the work performed all the way to the end when I drive off their lot. Not a great area, but a great shop to trust!
Kristy Groen

★★★★★
a year ago
They're like 10 Stars.. They go above and beyond They are honest and knowledgeable with cars. They care about you. They take time and teach you what is wrong with your car, if anything. They take time for you and call you as soon as your car is done. Services and repairs are affordable. When finish with the service, they give you recommendations what needs to be done with your car, if anything. If they're busy, they will fit you in to the first opening in their schedule that comes up. I would highly recommend this place.
A Mann

★★★★★
7 months ago
Thank you Becky..Ben and Art. I highly recommend B&R Automotive. They treated me so kindly. They solved an electrical issue that involved a lot of time, and trial. They never gave up, and were determined to help. Also, they were very considerate of my time and needs. They're amazing. THANK YOOOUUU!!!!
Kevin Morrison

★★★★★
10 months ago
Staff are friendly, professional, and work is very affordable. They took great care of me and my vehicle AND they were very timely! They showed me the new part before installing and gave me a rundown of any extra needed work that they found before moving forward. I've only had a handful of great experiences with car repair and they are top 2 if not number 1. Would recommend highly. Thank you Becky, Art, and Ben!
Chris & Theresa Frank

★★★★★
Edited 5 months ago
B and R auto has been my family’s place to go to for years. Over 30 years I’d say. This is the second engine they put in for me. I can honestly say that I only trust them to work on my vehicles. They don’t try to up the prices either. They are pretty fair and reasonable. They work extremely hard to get your car back on the road for you. My engine needed to be replaced and they found one that had extremely low miles at a very reasonable price. I can’t even tell you how happy i am to have my car back and running. Thank you B and R for all that you do. I needed to come make an edit because after i got my car back after having a new engine put in the mother board went out and my car lost power steering and many other functions. I drove my car to the garage and they fixed it for me. They also noticed a swat bar in the back is broken. They got me on the schedule to fix it. My car runs like it’s brand new. I couldn’t be more happy admit the service i received from here. They were able to get my car done in a timely fashion. I can honestly see why their parking lot is full of cars. They do great work and are very trustworthy and they know what they are doing. I’ll never bring my vehicles to anyone else.
Tatted Topanga

★★★★★
2 years ago
Fantastic customer service. The woman calling for updates was informative and professional. Quick and easy process. Great team. When I went to pick up my truck the gentleman closing up pulled it from around back (moved to plow slow) so I didn't have to walk through the slush and I really appreciated that. Thanks for everything y'all!
Angela Winnick

★★★★★
a month ago
Thank you guys, yet again, for getting me back on the road. No hassles, great service, and my car runs better than before I broke it 😁 you guys have put a lot of time in, even when I dont bring you the car. And when shtf and the car gives out, you've always gotten me in quickly and done great work that I trust! Shame I hadn't left a review sooner. Thank you!